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Google users locked out after 15 years' use

businessinsider.com

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Re: Google users locked out after 15 years' use

#51
post #7

Being locked out from google account is one of my biggest fears in practical computer usage. Over the years I can't even tell how much I'm sunk into using tiny pieces of google's services, even though for most crucial things I tend to omit google and look for alternatives that are easier to handle in problematic situation. Mail is one of the things I'm most worried about.

As one who's never trusted my data to Google I really am curious why so many actually do so. Is the convenience truly that great that people are even prepared to gamble the loss of their data? Alternatively, why is it that some of us have always been mistrustful of Big Tech and most others not? They're completely opposite worldviews.

> As one who's never trusted my data to Google I really am curious why so many actually do so.

I expect that most users think on the same level as they do with metadata: "I have nothing to hide so can't be a possible target." And if an algorithm suddenly marks them as a target (for whatever I transparent reason) they do not understand that they might just be "collateral damage" …

My IT world view was formed in the 90s when various proprietary file formats became more or less inaccessible due to "software obsolescence"). Which told me that only more or less plain text (mark-up is fine, as it is text too) will guarantee that I can access my data years later. People who started their live with Big Tech (so-called digital natives -- or is that naives? ;-) might have to learn this sooner or later.

Re: Google users locked out after 15 years' use

#53
post #5

Pro-tip Only use Google SSO for things you don't care about. While in would be a pain if I lost my google account, I can still access Twitter, Discord, GitHub, Bitbucket, stack overflow etc as they aren't bound to Google. My emails/hangouts chats however would be lost unless I took a backup (I haven't but I might one day when I decide to go ad-free)

Google SSO is the best option to login into my country's e-government portal. The other options are:

- Bank (requires subscription)

- SIM card (requires subscription)

- National ID card (requires reader plus a maze of Java applets)

All of them suck badly. At least national ID has NFC so technically in future can be a bit easier.

Re: Google users locked out after 15 years' use

#54
post #30

Welcome to vendor locked-in world where you have willing-fully decided to become prisoners in exchange for few sweets that you dont really need. I hope you dont also own some google router or even better, "home security" device. This would make it a real pain. I am explaining this to people since the birth of gmail, but no one listens. Let me think for a moment, what would happen if google does this to me... [x] No g…

For video off your own server, do you have a good streaming solution or is it a download?

Re: Google users locked out after 15 years' use

#55
post #25

Earlier quoted context omitted.

When you have millions of dollars or millions of users to back you up.

You are not helpless as an individual. If the company wrongly disables your account and leaves you no other option, you are well within your power to fill out some paperwork and file a lawsuit. It should cost you $10k just to respond.

> It should cost you $10k just to respond.

And... let's just compare my personal finances to Google's finances.... carry the 1...

Re: Google users locked out after 15 years' use

#56

It’s long past time that Google, Twitter, Facebook etc were legally declared to be public utilities and regulated as such.

It needs to be regulated in some way. At least for email providers. I guess we'll have to wait for some high profile people in the EU administration to be mistakenly banned by Google so they look into it.

We need better email providers. We need to stop using phone numbers as unique identifiers. We need email that has encryption built in.

Which kinda suggest governments should run their own email services.

Re: Google users locked out after 15 years' use

#57
post #45

Earlier quoted context omitted.

Yes. The convenience is truly that great and the ratio of users to locked out users is large enough that I am prepared to gamble like that. We gamble all the time with any service we use or retailer we buy from.

OK, that's fine. But as I said elsewhere you should always be entitled to get your data back if you are locked out and the law should guarantee that entitlement.

Absolutely. If we bring the law into it, one should also know why they are being locked out and have a valid human-lead channel to contest it. I'm in no way condoning what's going on sometimes. It's terrible.

Re: Google users locked out after 15 years' use

#58
post #26
post #21

Earlier quoted context omitted.

> Mail is one of the things I'm most worried about. Use an IMAP client. It would keep all your mail on your device, so at least you don't have to rely on having uninterrupted access to your account for your old conversations. Actually, I'm surprised just how many people use email through web interfaces for some reason.

Search and find old emails.. that's where gmail works. I guess that's why I keep using it. For work I use Thunderbird (the best of the bad alternatives), and search is horrible and extremely slow (and usually never find what I want to find). If I had something which was as easy as gmail for handling tens of thousands of emails I would switch.

Search and find old emails, that's where a CLI shows its merits. I can use grep or agrep (approximate grep, to search for spelling variations) on mailboxes, or mutt to have a tool which handles the base64-encoded stuff.

I have to use Thunderbird at work too, but every so often I'm glad that mutt handles IMAP as well and helps me find stuff that Thunderbird will not.

Re: Google users locked out after 15 years' use

#59
All of the advice after fact would not help a person who actually lost his account. Nor if you are among 99.9 % of population who don’t know how to setup your own mailserver etc. Lots of advice here seems like victim blaming. If you have lost your google account then somehow it’s your fault. For me it seems a nightmare if it does happen to me as well. Can we discuss solutions that can help general public in these situations.

Re: Google users locked out after 15 years' use

#60
This is genuinely scary. Photos, Yale locks, Fi, WiFi and Nest thermostat can all be poof gone because I made a silly YouTube comment? How is this not regulated?

Google photos also 'helpfully' offers to delete your uploaded photos with 'some guarantee'!!!

If this isn't an indication of a giant shitty monopoly that doesn't care about its customers at all, I don't what is.

They have some AI ML fucking crap but can't figure basic user trust because that won't get anyone promoted nor grow some Director-level person's headcount.

Large promo-manufacturing teams that casually handle all your data. Pray to God that some L4 didn't get promoted doing some impactful work because they sure ain't gonna do maintenance work protecting your shit. Their motivations are not users, product nor team: manipulate some metrics to get promoted and move out. Horrible.

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