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Is This the End of the Repairable iPhone?

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Re: Is This the End of the Repairable iPhone?

#91

Post by stransky »

yholio wrote: post #59
maccard wrote: post #52

Earlier quoted context omitted.

I moved from apple to android a few years ago, hoping the grass would be greener. I hoped I was leaving behind a locked in ecosystem with hard to repair devices for a more open ecosystem where competition would improve quality. Android is a fat mess, with flagship phones from premium manufacturers being incompatible with various OS features, and devices from different manufacturers being incompatible in ways that nev…

The Android ecosystem is great for low cost devices. I have a 5 year old Samsung that still serves me great for what I need it: quick web searches, mapping and Waze, communication etc. The screen is cracked in 200 pieces, I literally stepped on it on multiple occasions, the power button has fallen off but I figured I don't really need it anyway except the rare cases where I leave it to discharge completely. Otherwise…

My experience has been the complete opposite of yours and I’ve discovered cheap Android phones are torture to use. I would prefer to have my testicles removed via Slap Chop than use a 5 year old trash-droid or simply use a five year old iOS device.

Re: Is This the End of the Repairable iPhone?

#92

Post by whytaka »

alisonkisk wrote: post #88
whytaka wrote: post #76

Earlier quoted context omitted.

They had actually reinstalled the cracked screen before giving it back to me.

That could unblock a blocked light sensor due to shifting of the broken screen.

It's not out of the realm of possibility but it seems extremely unlikely. Also, the part of the light sensor is not cracked.

Re: Is This the End of the Repairable iPhone?

#93

Post by alisonkisk »

sebmellen wrote: post #37
whytaka wrote: post #35

Not too long ago, I went to the Apple store to get my MacBook Pro looked at for a faulty key and degraded trackpad. As I had a Genius diagnose the issue, the screen brightness of my iPhone 7 had dropped nearly completely. While it was true that the glass of the screen had cracked due to a fall, the phone had operated just fine for many months since. The Genius told me it was likely a display issue while I told him it…

The iPhone 7 is a mess. I had the same issue with my screen, and now the iPhone's camera has stopped working, only a few months past Apple's warranty (I bought the phone recently). I go in to the "Genius Bar", and they tell me it's a $150 repair. I brought up that the issue had only started 2 months out of warranty and that I could buy a new iPhone 7 on eBay for $200. No budge, they offered me a $100 trade-in value f…

It's a 4 years old phone. A non Apple phone that told doesn't even have a supported OS with security updates.

Mass production is cheaper than custom repair labor. You're spending more than $150 on your own time fix it (which is great, you have that skill).

Re: Is This the End of the Repairable iPhone?

#94

Post by hesarenu »

maccard wrote: post #52
whytaka wrote: post #35

Not too long ago, I went to the Apple store to get my MacBook Pro looked at for a faulty key and degraded trackpad. As I had a Genius diagnose the issue, the screen brightness of my iPhone 7 had dropped nearly completely. While it was true that the glass of the screen had cracked due to a fall, the phone had operated just fine for many months since. The Genius told me it was likely a display issue while I told him it…

I moved from apple to android a few years ago, hoping the grass would be greener. I hoped I was leaving behind a locked in ecosystem with hard to repair devices for a more open ecosystem where competition would improve quality. Android is a fat mess, with flagship phones from premium manufacturers being incompatible with various OS features, and devices from different manufacturers being incompatible in ways that nev…

What kind of incompatibility? Base Android would be same. Pure Android you don't even require Google, you can buy Android one mobile.

Re: Is This the End of the Repairable iPhone?

#95

Post by whytaka »

ljm wrote: post #79
whytaka wrote: post #76

Earlier quoted context omitted.

They had actually reinstalled the cracked screen before giving it back to me.

Did they return your 200 bucks as well?

Thankfully, I did not pay the $200. The fee is charged after delivery when the customer accepts the changes made. And there were no changes to accept.

Re: Is This the End of the Repairable iPhone?

#96

Post by alisonkisk »

e_proxus wrote: post #81
nbzso wrote: post #53

I hate to repeat my self but this articles keep piling up. Vote with your money first, then if you have a way search legislative measures. They will never stop to search a way to profit more. This is just a beginning. Fully closed macs are coming. I don't care anymore for iPhones, my professional problem is with apple desktops and laptops. If we follow Apple logic in near future I will have to Jailbreak my personal c…

There aren’t many (if any) realistic options. It basically boils down to Apple, Android or some extremely niche third party special phone (Fairphone etc.) which are mostly Android anyway. So either you pay Apple for premium hardware and software quality but loose out on repairability. Or you get Android which is a potential or actual privacy nightmare. Or you get an obscure other phone which is less supported and usu…

And how will you feel if after legislation phones cost even more TCO than they do now?

Re: Is This the End of the Repairable iPhone?

#97

Post by whytaka »

vaccinator wrote: post #83
whytaka wrote: post #35

Not too long ago, I went to the Apple store to get my MacBook Pro looked at for a faulty key and degraded trackpad. As I had a Genius diagnose the issue, the screen brightness of my iPhone 7 had dropped nearly completely. While it was true that the glass of the screen had cracked due to a fall, the phone had operated just fine for many months since. The Genius told me it was likely a display issue while I told him it…

Did they still make you pay for the $200 for the screen? I wish I could get a phone with plain Linux but I don't think that my carrier (Comcast Mobile) supports any of them. I once used an unsupported phone, and the 4G would work for only a few minutes after a reboot (so it probably is an artificial problem).

In fact, they reinstalled the cracked screen before giving it back to me.

Re: Is This the End of the Repairable iPhone?

#98

Post by davidy123 »

alisonkisk wrote: post #84
davidy123 wrote: post #66

Earlier quoted context omitted.

Not sure what is going on with your power button, but if it's outside warranty repair $300 for a replacement device is pretty good. On my fifth Android handset, I have really not found the incompatibility you point out to be an issue. Sure, some companies, like Samsung, try to offer some exclusive features. Just avoid them. I have to use an iPhone for work, there are a lot of critical annoyances, like how poorly curs…

> My 3 year old Pixel 2 is no longer guaranteed to receive security updates.

Neither are Apple handsets, though it's true Apple has been good about providing them for around five years. In both cases, it remains to be seen what updates will be available longer term, people expect most major providers to provide security updates past the guaranteed period.

Also worth mentioning, after three years most people who purchased a new handset will have upgraded. If they spend $400 on each handset, their long term expenditure will be lower, and they'll always have an up to date handset (the early cheap Androids were pretty bad, but a decent smartphone is a commodity these days, the main thing more money buys is better image capture, though Pixel kind of defies that for now). The hardware is probably still good, except maybe the battery, which becomes cost ineffective to replace (in this sense, the company that provides the most easily serviceable devices wins, which I heartily endorse). At that point, many Androids can have a third party OS installed for new features. Not so with Apple.

Re: Is This the End of the Repairable iPhone?

#99

Post by [deleted] »

supernova87a wrote: post #3

I think the story isn't the end of the repairable iPhone. It's about the end of the consumer (or consumer segment) who cares enough to vote with their dollars for repairability more than new functionality and price. We are all free to vote with our money what we want. We collectively choose not to, on average.

[deleted]

Re: Is This the End of the Repairable iPhone?

#100

Post by gambiting »

davidy123 wrote: post #66
maccard wrote: post #52

Earlier quoted context omitted.

I moved from apple to android a few years ago, hoping the grass would be greener. I hoped I was leaving behind a locked in ecosystem with hard to repair devices for a more open ecosystem where competition would improve quality. Android is a fat mess, with flagship phones from premium manufacturers being incompatible with various OS features, and devices from different manufacturers being incompatible in ways that nev…

Not sure what is going on with your power button, but if it's outside warranty repair $300 for a replacement device is pretty good. On my fifth Android handset, I have really not found the incompatibility you point out to be an issue. Sure, some companies, like Samsung, try to offer some exclusive features. Just avoid them. I have to use an iPhone for work, there are a lot of critical annoyances, like how poorly curs…

About your first paragraph - No, that's absolutely shit. My friend was one of the first to buy a Pixel 4 in the UK, and unfortunately dropped it and broke the screen. He contacted Google for a repair, and their response literally was that they don't repair Pixel phones, but they can sell him a new one at a slightly(by about £100) discounted price as a "good will gesture". That's absolutely unacceptable . Imagine if a car manufacturer sold you a car and then just didn't offer a repair option for out of warranty issues.
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