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Is This the End of the Repairable iPhone?
71–80 of 140 posts
Re: Is This the End of the Repairable iPhone?
#72Not too long ago, I went to the Apple store to get my MacBook Pro looked at for a faulty key and degraded trackpad. As I had a Genius diagnose the issue, the screen brightness of my iPhone 7 had dropped nearly completely. While it was true that the glass of the screen had cracked due to a fall, the phone had operated just fine for many months since. The Genius told me it was likely a display issue while I told him it…
Sounds to me like there were two issues:
1) Hardware problem with the light sensor that was fixed when they swapped the display (might be built in and therefore replaced too, or maybe the crack was obscuring it?)
2) After the hardware problem was fixed, they didn’t think to check the brightness, or forgot to do part of the procedure.
My guess is that the boot process ignores the light sensor and just sets full brightness, much like your fans going to full tilt (or at least a safe default) on your PC when you first boot.
Not defending apple here btw - but I don’t think it was purely a software issue at the beginning.
Re: Is This the End of the Repairable iPhone?
#73Not too long ago, I went to the Apple store to get my MacBook Pro looked at for a faulty key and degraded trackpad. As I had a Genius diagnose the issue, the screen brightness of my iPhone 7 had dropped nearly completely. While it was true that the glass of the screen had cracked due to a fall, the phone had operated just fine for many months since. The Genius told me it was likely a display issue while I told him it…
Not speaking in support of Apple here, but just like any other manufacturer, their support quality varies with location. I was in Singapore, took my broken screen Macbook Pro for repair and I was quoted something that costed half the price of the machine for the replacement as they mentioned the motherboard also had to be replaced for some reason.
That very month, I had to fly to India for some work and I decided to ask a local authorized Apple service outlet. The guy changed the display for me at no charge. The machine was out of warranty by atleast a year at that point. But still, Apple honored that warranty.
Six months later, I got a blue tint on my display and the guy did another replacement free of cost because the replacement display he gave me was faulty.
I spent $0.
Many Apple service outlets are pretty good, especially in Asia - Singapore has some good outlets too apart from the one I went to, HK, China all have very knowledgeable people running these outlets too.
Here's another one - I currently own a Samsung S10 phone. One of the speakers became bleak and service center A refused to honor the warranty because the phone had "water damage". It is an IP68 water proof rated phone. How the fuck can it have water damage? Especially when the phone is working just fine, except for the top speaker being bleak.
Service center B did the job of speaker replacement in under 2 hours.
This is the reality. My point is, service centers are like any other business, some people are knowledgeable, some people are spiteful, some people are stupid.
So how do you figure out which ones are good and bad? My simple rule of thumb is ask around your extended family, usually they will know someone who they can refer you to. Referral based jobs are the best, since there is an element of personal touch involved. If not, scan for google reviews of the place to find the ratio of positive and negative reviews. Read the negative reviews especially as its a good indicator of the center's competence.
Re: Is This the End of the Repairable iPhone?
#74Not too long ago, I went to the Apple store to get my MacBook Pro looked at for a faulty key and degraded trackpad. As I had a Genius diagnose the issue, the screen brightness of my iPhone 7 had dropped nearly completely. While it was true that the glass of the screen had cracked due to a fall, the phone had operated just fine for many months since. The Genius told me it was likely a display issue while I told him it…
I moved from apple to android a few years ago, hoping the grass would be greener. I hoped I was leaving behind a locked in ecosystem with hard to repair devices for a more open ecosystem where competition would improve quality. Android is a fat mess, with flagship phones from premium manufacturers being incompatible with various OS features, and devices from different manufacturers being incompatible in ways that nev…
It's probably faux pas to mention it in the current environment but my Huawei has easily been the best phone I've ever owned, it's nearly 2 years old and as good as the day I bought it.
Re: Is This the End of the Repairable iPhone?
#75Since no one else seems to be doing so, I’ll do devil’s advocate: this is a really good idea. The last thing I want with an expensive phone is to give it in for repair and find it’s been stripped for parts and replaced with low quality knockoffs. Apple doing this makes me more confident giving it in for repair, because I know that when I get my phone back all the parts in it are still real.
There are enough horror stories out there of cars and computers having their parts removed or replaced with older / cheaper ones when in the shop - if an article had been posted about this we’d all be asking why Apple didn’t do a crypto verification of all system components on boot.
Re: Is This the End of the Repairable iPhone?
#76Not too long ago, I went to the Apple store to get my MacBook Pro looked at for a faulty key and degraded trackpad. As I had a Genius diagnose the issue, the screen brightness of my iPhone 7 had dropped nearly completely. While it was true that the glass of the screen had cracked due to a fall, the phone had operated just fine for many months since. The Genius told me it was likely a display issue while I told him it…
Sounds to me like there were two issues: 1) Hardware problem with the light sensor that was fixed when they swapped the display (might be built in and therefore replaced too, or maybe the crack was obscuring it?) 2) After the hardware problem was fixed, they didn’t think to check the brightness, or forgot to do part of the procedure. My guess is that the boot process ignores the light sensor and just sets full bright…
They had actually reinstalled the cracked screen before giving it back to me.
Re: Is This the End of the Repairable iPhone?
#77Not too long ago, I went to the Apple store to get my MacBook Pro looked at for a faulty key and degraded trackpad. As I had a Genius diagnose the issue, the screen brightness of my iPhone 7 had dropped nearly completely. While it was true that the glass of the screen had cracked due to a fall, the phone had operated just fine for many months since. The Genius told me it was likely a display issue while I told him it…
Honestly the bit that kills me is being thoroughly buggered for cash. And that is being forced down your neck even more regularly these days, particularly on the back of failures. When it came to upgrade time this year I skipped buying a mid-range iMac, built a hefty Ryzen desktop instead and had enough spare change to buy a Lenovo T495s. It’s phone upgrade time in January. I don’t know which way to turn yet.
I got the Xiaomi 9T Pro (variant of the K20 Pro) when it was released, it's one of the very few phones that fulfill my criteria for a phone that would last a long time
* Repairable (modular design, pull-tabs for battery)
* Good build quality (JerryRigEverything approved)
* Rootable
* Stable software, with long term vendor software updates
* Active community for ROMs (if the vendor stops supporting the phone)
* 3.5mm jack (with an excellent DAC)
* Relatively compact
* Flat screen, no notch/holepunch. Curved screens are more fragile and are more expensive to replace.
* Good battery life
* Spare parts available (e.g. main camera for $15 shipped)
* Cheap
* Decent processor, RAM and storage
* Comes with bloatware, some of it can only be disabled with root
* Rooting is a pain
* Spare parts in China, so might take a while to arrive
* Launcher is not great, but can be easily replaced
* Camera is not best in classRe: Is This the End of the Repairable iPhone?
#78Stop buying Apple while you still can. It will not be long before you will not be able to install unsigned apps on your arm MacBook. Apple will have complete control of what you can and can not do which in effect gives a government full control of your device. It is extremely dangerous for democracy.
Security is hard but can be achieved to a reasonable degree without a complete lock down.
If Apple starts to loose market share other will stop copying these horrific practices.
Re: Is This the End of the Repairable iPhone?
#79Earlier quoted context omitted.
Sounds to me like there were two issues: 1) Hardware problem with the light sensor that was fixed when they swapped the display (might be built in and therefore replaced too, or maybe the crack was obscuring it?) 2) After the hardware problem was fixed, they didn’t think to check the brightness, or forgot to do part of the procedure. My guess is that the boot process ignores the light sensor and just sets full bright…
They had actually reinstalled the cracked screen before giving it back to me.
Did they return your 200 bucks as well?
Re: Is This the End of the Repairable iPhone?
#80Earlier quoted context omitted.
I moved from apple to android a few years ago, hoping the grass would be greener. I hoped I was leaving behind a locked in ecosystem with hard to repair devices for a more open ecosystem where competition would improve quality. Android is a fat mess, with flagship phones from premium manufacturers being incompatible with various OS features, and devices from different manufacturers being incompatible in ways that nev…
It's probably faux pas to mention it in the current environment but my Huawei has easily been the best phone I've ever owned, it's nearly 2 years old and as good as the day I bought it.
I bought a Huawei and while I am overall happy about the phone I am sad that the bootloader is locked. They used to hand out unlock codes but not anymore.
It feels like I do not really own the phone now. I am completely at Huaweis mercy in regards to updates.
I will not buy a phone with a locked bootloader again.