11–20 of 288 posts
Trading under another brands name -- by listing them as an ordering place with an unofficial dark kitchen associated in your app -- seems like the most egregious form of trade mark infringement. Why aren't GrubHub concerned about the legal reprecussions of this?
I'll admit I don't know the full story behind grubhub's practices with adding restaurants without the owners' permission. It does sound like a case of "fake it till you make it", in a sense that adding restaurants without the owners' consent would be a way around the chicken and egg problem. Not saying it's a particularly nice thing to do, I'd be super annoyed if it happened to me
I'll have to find the story, but there was a comment on hn when the last story about grubhub or other food delivery services. But there was a Italian place that didn't do delivery but they were getting bad reviews about cold pizza when delivered. Then they found out company was delivering their food without their permission.
https://www.theverge.com/2020/5/18/21262316/doordash-pizza-p...
> And so the story unfolds. “If someone could pay Doordash $16 a pizza, and Doordash would pay his restaurant $24 a pizza, then he should clearly just order pizzas himself via Doordash, all day long. You’d net a clean $8 profit per pizza [insert nerdy economics joke about there is such a thing as a free lunch],” wrote Roy. They order 10 pizzas this way, and it worked! The money was free, a seamless transfer from SoftBank’s deep venture capital-lined pockets to Roy’s friend’s business bank account. Eventually, in another series of what Roy hilariously calls “trades,” they just ordered pizza dough through DoorDash for $75 in pure profit.
Trading under another brands name -- by listing them as an ordering place with an unofficial dark kitchen associated in your app -- seems like the most egregious form of trade mark infringement. Why aren't GrubHub concerned about the legal reprecussions of this?
When is the last time a company was SERIOUSLY threatened by the repercussions of doing something illegal in the US? When was the last time a company was fined/sued out of existence for something they were doing to average people?
I'll admit I don't know the full story behind grubhub's practices with adding restaurants without the owners' permission. It does sound like a case of "fake it till you make it", in a sense that adding restaurants without the owners' consent would be a way around the chicken and egg problem. Not saying it's a particularly nice thing to do, I'd be super annoyed if it happened to me
What's the "best" ordering app to use these days if I want to prioritize how well they treat restaurants? I've tried looking this up recently to no avail. I know at the end of the day, "call and pick-up directly" is going to be it but occasionally I just don't want to go pick it up.
Trading under another brands name -- by listing them as an ordering place with an unofficial dark kitchen associated in your app -- seems like the most egregious form of trade mark infringement. Why aren't GrubHub concerned about the legal reprecussions of this?
I'll admit I don't know the full story behind grubhub's practices with adding restaurants without the owners' permission. It does sound like a case of "fake it till you make it", in a sense that adding restaurants without the owners' consent would be a way around the chicken and egg problem. Not saying it's a particularly nice thing to do, I'd be super annoyed if it happened to me
I'm curious why they would need the owner's permission for listing? I can understand the issues around things like the alleged practice of replacing the businesses' information. But the idea of just having a third-party delivery service acting as a middle-man... The restaurant is still getting paid whatever they charged. I don't understand why they would get a say anymore than, say, a book store regarding me resellin…
Except sometimes they're out of the book, and so the customer never receives it. Or you damage the book between the book store and the post office, and they receive a badly damaged book.
The customer is going to be mad at the Strand, not at you. You'd be damaging their reputation.
Makes me feel like I should setup a phone number and a website called something like "GrubhubHelp.com", and list a help number for assistance with GrubHub orders. Then when customers call to complain, I'll play an ad for the competitor who has paid me the most money.
Seems only fair, right?
What's the "best" ordering app to use these days if I want to prioritize how well they treat restaurants? I've tried looking this up recently to no avail. I know at the end of the day, "call and pick-up directly" is going to be it but occasionally I just don't want to go pick it up.
Grubhub almost always sticks to a $5 credit even if the problem with the other is much more than $5.
I routinely place an order on Postmates thinking everything's fine, and then they cancel due to not having someone go pick it up. Why list the restaurant at all?
Just last week, my Uber Eats order was missing a sandwich. This was probably the third order in a row where the restaurant didn't include an item as part of the order, with a fourth order containing a pubic hair in the food. For the missing sandwich, Uber refused to refund the one item, citing my account was flagged. After multiple levels of customer service, yeah, they just refused to refund me for a sandwich I never received. It's only $6 and frankly I just disputed it with my credit card, but the principle just sucks. I was halfway to creating a Twitter account to message Dara to ask if this is the new Uber he promised.