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Atlassian moving to cloud-only, will stop selling server licenses

atlassian.com

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Re: Atlassian moving to cloud-only, will stop selling server licenses

#33

Post by pc86 »

Spivak wrote: post #15

Ouch, on-prem software is a really tough business. I can kinda see why companies want out. Especially as they get bigger. Two of my former employers had to go through this hurdle of moving to SaaS from a an on-prem installation. * It's really hard to scale support. You end up being on the hook for why "it's not working" in thousands of different of environments you have zero control over. Anyone qualified to do that…

A lot of this seems to boil down to whether or not you're willing to "upset" your users. Yes, sometimes they do dumb shit. That doesn't mean you hang up on them, but "you're out of support and need to update. Call us back when you've updated" is a completely reasonable response, even if the update isn't free. "Your environment is below our minimum specs, you have to increase the hardware on that VM. Call us back when you've updated" is reasonable as well.

I get that telling customers this kind of thing is hard, but sometimes it just has to be done.

Re: Atlassian moving to cloud-only, will stop selling server licenses

#35

Post by ssddanbrown »

justin_oaks wrote: post #17

Are there good self-hosted alternatives for those of use who'd like to get off of Atlassian products? For Bamboo, I immediately think of Jenkins, although it's showing its age now. For Confluence, I think of Media Wiki. For BitBucket, I think of self-hosted GitLab. Not sure about Jira or Service Desk, though. I'd appreciate any better suggestions.

I created and maintain BookStack which is often used for many similar use-cases as confluence: https://www.bookstackapp.com/

Rather opinionated in design and structure though.

Re: Atlassian moving to cloud-only, will stop selling server licenses

#36

Post by x3n0ph3n3 »

Martin_Beck wrote: post #13

This is entirely because they had to fork their product and codebase between cloud and on-prem, and their resulting total failure on execution on their internal product roadmap. Atlasssian has demonstrated a chronic inability over the past few years to maintain feature parity between what are effectively two different products. Atlasssian has had a really, really terrible feature execution delivery pace over the past…

It's insane that they had to that rather than giving their On-Prem version the ability to scale the way you need a SaaS service to scale. Turning your SaaS Ops team into an On-Prem customer is a great way to dog-food your product.

Re: Atlassian moving to cloud-only, will stop selling server licenses

#37

Post by thijsr »

This is a big problem for our non-profit organization. All of our documentation is stored in Confluence. We are fortunate enough to use a free Community license for self hosted servers, but this announcement would remove the free Community license and would force us into a Community Cloud license that would cost us over $4k a year. Are there any good, possibly open source, alternatives available for non-profits?

Re: Atlassian moving to cloud-only, will stop selling server licenses

#38

Post by hamolton »

justin_oaks wrote: post #17

Are there good self-hosted alternatives for those of use who'd like to get off of Atlassian products? For Bamboo, I immediately think of Jenkins, although it's showing its age now. For Confluence, I think of Media Wiki. For BitBucket, I think of self-hosted GitLab. Not sure about Jira or Service Desk, though. I'd appreciate any better suggestions.

I wish there were better self-hosted wikis. Most seem to be from the mid-00s and rock the look. None of them have real-time collaborative editing like Confluence or Quip from my research.
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