This is why I pay for Amazon Photos as well and use double the data/time to upload to both. I don't want google's AI or employees nerfing my entire family photos archive.
Google disabled my husband's account
51–60 of 499 posts
Re: Google disabled my husband's account
#52This is a fine example of why one should NEVER use a free closed (source or company) service for critical life or business functions.
They can and sometimes will shut you off with no reason given, no access to your data, and no recourse (& NO, appealing when no charges are specified, and no info or reasoning for their decision other than "yup we confirmed you violated our TOS", is not recourse, even in a Kafka world).
This guy can get nothing even though he works at Google.
It isn't like these major companies are short of funds to provide actual customer service, they just refuse to do so, basically saying "what are you going to do about it?".
It's a Devil's Bargain, and too many buy it.
Re: Google disabled my husband's account
#53I will say that I can only imagine how annoying and frustrating this is, but the way he's approaching this on twitter is not going to win him any fans in his reporting chain. In a fight like this you need senior management as allies wanting to help, not as enemies as you stomp your feet and embarrass them.
He works at Google.
Re: Google disabled my husband's account
#54They're begging for the European legislation to require mobility of email addresses as we have for mobile phone numbers.
Well, you can just use your own domain in gmail and similar regulation applies.
Re: Google disabled my husband's account
#55My Dad has all his photos on a PC and HD backup. If something happens to him I know I can recover it all, I'm glad he doesn't rely on Google Photos, dropbox or similar.
Re: Google disabled my husband's account
#56Maybe they detected highly illegal content and won't disclose it for those reasons (could be an ongoing investigation).
Re: Google disabled my husband's account
#57I use OneDrive, iCloud, a couple HD for backup of my stuff. I also have duplicate of my OneDrive and iCloud stuff on another storage in case both company does something unexpected.
Re: Google disabled my husband's account
#58I have been thinking about this for a while. Considering I prefer to keep the important data/emails on Gmail or Google drive for security and I really consider it important. Would it help if Google had a paid tier? Say, if you can get into an annual plan, similar to what's there for hardware devices like Apple Care+. Just that, in this there is someone to help you through issues. We used to pay 10% of our AWS bill fo…
If Google won't do it, why hasn't a 3rd party stepped up to provide the service? I'd gladly pay a trustworthy company a few dollars a month to automatically backup my gmail, google photos, and google docs. I don't want to do it locally, since that puts me on the hook for assuring physical safety and backups of my backups.
I suppose I could roll my own solution, but frankly I get tired of maintaining my one-off projects like that after a year or two.
Re: Google disabled my husband's account
#59Right now I have everything tied up to my Google account (primary email, drive, photos). Has anyone moved away and if so, to what?
I use Google Apps but with my own domain. My own domain gives me the opportunity to take my business elsewhere with limited impact. The caveat is that I pay $6 / month (instead of free).
Re: Google disabled my husband's account
#60I am not fond of suggestions to break up big companies, but I do believe that FAANG should be treated as utility companies and not be allowed to deny service to anyone; any termination decision should be left to an independent 3rd party, ideally a public authority, so the big company will not be liable for any account misconduct.
Hello from the UK, where we lock people up for jokes! Public authorities are just as corruptible.