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FreeYourMusic lets users migrate their playlists off Spotify

freeyourmusic.com

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Re: FreeYourMusic lets users migrate their playlists off Spotify

#191

Post by Confiks »

eisa01 wrote: post #154
Confiks wrote: post #119

So the other day Spotify decided to block API access to SongShift [1], which used their API to transfer playlists to other services. By doing that, they removed a method which was valid under GDPR article 20 subsection 2 to transfer personal data directly from one controller to another. FreeYouMusic is using another process without cooperation or consent from Spotify, and doesn't include all personal data. I've been…

Interesting! Will you update on the process on eg Twitter?

If this evolves further I might make a tiny website about the progress. In that case I'll put a link in my profile.

Re: FreeYourMusic lets users migrate their playlists off Spotify

#192

Post by dvtrn »

_b8r0 wrote: post #178
tashoecraft wrote: post #159

Earlier quoted context omitted.

But if there was a profitable model where they offer great customer service wouldn't they? Or at least a competitor would come in who did. I don't believe spotify is making millions or billions in pure profit. Their competitors are able to position their products as loss leaders. I agree some companies could do much better, Google is a massive example, but you still have to remember the scale. Read somewhere, If 0.1%…

> But if there was a profitable model where they offer great customer service wouldn't they? Or at least a competitor would come in who did. They wouldn't offer great customer service, they'll offer what they feel they can get away with. And there were competitors but they were pushed out (remember RDIO?, good times).

remember RDIO?

wow. I do now. Why did they shut down?

Re: FreeYourMusic lets users migrate their playlists off Spotify

#193

Post by cortesoft »

hello_asdf wrote: post #139
zoltar wrote: post #46

I think something like this still works with a client id, secret, and a playlist: TOKEN=$(curl --basic --user $ID:$SECRET -X POST -d grant_type=client_credentials https://accounts.spotify.com/api/token | jq -r .access_token) curl -H "Authorization: Bearer $TOKEN" https://api.spotify.com/v1/playlists/$PLAYLIST/tracks | tee playlist-$PLAYLIST.json | jq -rc '.items[].track | "\(.artists[0].name) -- \(.name)"' | sort

It works, but the tracks api is limited to 100 max results, so you have to call it multiple times with offset for larger playlists [1]. [1] https://developer.spotify.com/documentation/web-api/referenc...

Most APIs have page size limits.

Re: FreeYourMusic lets users migrate their playlists off Spotify

#194

Post by cortesoft »

falcolas wrote: post #157
tashoecraft wrote: post #149

Earlier quoted context omitted.

I think the internet age has changed this. The pure cost to offer customer service is insane for the costs users are paying. If you want good customer service you're going to have to pay for it, but the market has shown that's not going to be a option, because not enough people are willing to pay for it. Great customer service used to be a differentiator, but for many services, cost is way more important, and custome…

If companies weren't making millions or billions of dollars in pure profit, I'd be more inclined to agree with this line of thought. But their profit/cost ratios are high enough to offer more customer service than they currently are. And ultimately, it's not the customer's fault that the business is not working from a sustainable business model.

Spotify is not making billions in pure profit... their 2020 forecast was between 150 to 250 million euro in profit... which means if they had to spend $2 euro per customer per year on customer service, they suddenly have less than zero profit.

Re: FreeYourMusic lets users migrate their playlists off Spotify

#195

Post by scottmcdot »

tandr wrote: post #168
marketingPro wrote: post #18

Need this for Google play/youtube music. Worst case I use OCR/mechanical turks in the future because I took screenshots.

I have used https://soundiiz.com/ a month ago to transfer all my music lists from Google to Spotify (yeah, the irony...) after many years of having music subscription with them. I just cannot stand the quality drop (and build-for-cheap-tv normalization levels) of sound on Youtube Music.

Agree, irregular volume levels on YouTube Music between songs is really frustrating. And some even sound like MP3 rips of MP3 rips.

Re: FreeYourMusic lets users migrate their playlists off Spotify

#196

Post by blunte »

tareqak wrote: post #132
blunte wrote: post #19

I haven't studied the fine print on this service, but I wonder about the (high?) value of knowing a person's music tastes in this level of detail. I have hundreds of playlists on spotify, and I bet you can state a lot of things about me by knowing what music I like.

Spotify has access to this information, so isn't that also a concern?

It's not generally a concern to me; I was just considering the potential monetary value of that in relation to the FreeYourMusic fee.

Re: FreeYourMusic lets users migrate their playlists off Spotify

#197

Post by pelario »

slothtrop wrote: post #179

This, on top of songs disappearing from my playlists, rendered unavailable. I organize everything in foobar now, both local music and streaming playlists with the help of extensions. You can add Youtube sources to your playlists. Even if the links break, you can automatically fix them, keep the name and structure. Have not tried the app versions.

Oh man, how do I wish a foobar that runs natively on Linux :(

Re: FreeYourMusic lets users migrate their playlists off Spotify

#198

Post by chrischen »

falcolas wrote: post #124
sabellito wrote: post #45

Earlier quoted context omitted.

It's a little surprising to me that you'd expect better customer support from a service with >248 million[1] monthly active users. Having worked for/with departments like this, they have to heavily optimise for their response rate, and use as many macros to respond as possible, which's probably your case as I'd assume that many customers contacted them with the same question. By all means, always speak with your wall…

Scale should never be an excuse for poor customer service. Customer service is part and parcel of offering a service to customers. A failure to offer good customer service is a failure of your service, period.

You’re assuming competing services at the same price points are offering better customer service, which is doubtful.

Re: FreeYourMusic lets users migrate their playlists off Spotify

#199

Post by jasonv »

criddell wrote: post #20
DangerousPie wrote: post #12

I have been looking to move away from Spotify for a while now due to their lacklustre support for iOS devices. Is there a good comparison between Spotify, Apple Music and Amazon Prime Music somewhere, especially in terms of their coverage?

What's lackluster about Spotify on iOS? I use Spotify on my iPad, my Android phone, and my Windows desktop and they all work pretty well. > especially in terms of their coverage? If you are a typical user with typical tastes, they are all more or less the same. If there's something in particular you want - like lossless compression or being able to upload your own music or Grateful Dead concerts - mention it and peop…

I just cancelled my Spotify (maddening playlist/album "play" button, queue management, music-start issues on iPad) and I have Youtube Music (via Premium), which I don't like because they mix "subscribed" music content on the Youtube "Subscriptions" feed.

And, a year ago, when I was subscribed to 1300 artists on Youtube Music, it killed my Youtube subscriptions feed graph -- meaning, it took more than 60 seconds for it to refresh when first starting up or switching back to Subscriptions to see if any new content was available.

Soundiiz is an interesting way to evaluate music services, in terms of which services allow/support "transfers" of artists, albums, playlists.

Apple Music doesn't really allow for it.

I was able to transfer my Spotify albums to Youtube Music, which lets me "follow" artists via [albums in library] without subscribing.

I did like Spotify because it was supported on Roku & Alexa, but I can also live with streaming stations there if I needed.

Pandora might be interesting, have to try it and may have to try transferring music to it.

Slacker LiveXLive seems to have a lot of apps on platforms...

Re: FreeYourMusic lets users migrate their playlists off Spotify

#200

Post by stevenwliao »

turbinerneiter wrote: post #126
falcolas wrote: post #124

Earlier quoted context omitted.

Scale should never be an excuse for poor customer service. Customer service is part and parcel of offering a service to customers. A failure to offer good customer service is a failure of your service, period.

You pay them 120 bucks per year. I get great customer service at the local record store, where I pay 30 bucks for an LP.

What kind of service would you expect if you ask them to give you a list of every LP you've ever purchased from them?
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