FreeYourMusic lets users migrate their playlists off Spotify • Hacker News Board

Re: FreeYourMusic lets users migrate their playlists off Spotify

#111

Post by ceejayoz » Wed, Oct 14, 2020, 2:08 PM UTC

tachion wrote: post #102

ceejayoz wrote: post #37

Earlier quoted context omitted.

> God forbid someone has an opinion different from you... My opinion is that Rogan is problematic. You needn't share it, but you appear to endorse my right to hold that opinion, while simultaneously telling me to "get the fuck out"? I'm somewhat confused.

Out of pure curiosity, what's wrong with him? I don't feel his vibe so I never got into listening to him, but I was under impression he's popular and quite liked.

Many harmful things are popular and well liked.

I dislike his interviewing style, in that I think he reliably lets guests just make assertions that go unchallenged. (https://www.vice.com/en/article/9kv9qd/the-joe-rogan-experie...)

I find this particularly problematic when he's having "provocative" folks on; it gives them an enormous platform, and one that allows them to get Rogan to nod along where another interviewer might push back on readily debunkable things. We've substantial research indicating deplatforming folks like Alex Jones is effective at reducing the impact of their misinformation. (https://www.vice.com/en/article/bjbp9d/do-social-media-bans-...)

Re: FreeYourMusic lets users migrate their playlists off Spotify

#112

Post by pmarreck » Wed, Oct 14, 2020, 2:09 PM UTC

nova22033 wrote: post #56

pmarreck wrote: post #35

Earlier quoted context omitted.

> "someone problematic" hahahaha this BS again. God forbid someone has an opinion different from you or, even more indirectly, hosts someone with an opinion different from you.

God forbid someone has an opinion different from you Spotify hosting Joe Rogan is free speech. People choosing NOT to support spotify is ALSO free speech. God forbid we have a single standard.

Fair enough. I just think certain people's personal Overton windows have become remarkably narrow.

Re: FreeYourMusic lets users migrate their playlists off Spotify

#113

Post by Merem » Wed, Oct 14, 2020, 2:12 PM UTC

ISL wrote: post #62

sabellito wrote: post #45

Earlier quoted context omitted.

It's a little surprising to me that you'd expect better customer support from a service with >248 million[1] monthly active users. Having worked for/with departments like this, they have to heavily optimise for their response rate, and use as many macros to respond as possible, which's probably your case as I'd assume that many customers contacted them with the same question. By all means, always speak with your wall…

Most of the time I initiate contact with Amazon customer service, I seem to get a custom response. When pushy, I have gotten excellent custom responses. I expect Amazon does far more revenue/customer, though.

My local Amazon website customer service was also pretty good every time I had a need for it. On the other hand, the English customer support of Amazon.jp is just straight up terrible. Wanted to send back a damaged product which I had bought as new and which wasn't damaged during transportation. Sent an e-mail, asking for specific information regarding that return. Got reply lacking such information, asked again, different person answering, still unsatisfying answer...rinse and repeat. In the end, I had sent seven e-mails and got a reply from a different customer service representative every single time whose answers contradicted each other too even. Went with the reply that made the most sense and seemed the most right in the end and eventually got it returned (despite some wrong information still) and my money back.

Another thing regarding wrong information on their product pages: Reporting wrong product names/descriptions and providing sources via the website was pointless and they never fixed it. After the whole ordeal with the return, I took the opportunity to tell them directly. Was told to provide a source (URL to some official website for instance) since they need it to confirm that there is something wrong there. Gave them all the URLs which included product titles, product pictures etc but they replied that they can't "use" (whatever that means) the URL (despite saying I should link it) and I'm supposed to screenshot it, upload it and then provide a link to the upload (or send it directly I guess). Of course, after everything above and now this, I was already beyond fed up and just stopped bothering since I'm certainly not gonna do their work for them. That, in addition to a website that is just getting worse and worse and worse stopped me from buying there. No point in having a bad buying experience and also knowing that, if you ever have an issue, support is gonna be an experience that will make you want to flip any tables you see for at least a few hours.

Re: FreeYourMusic lets users migrate their playlists off Spotify

#114

Post by pmarreck » Wed, Oct 14, 2020, 2:14 PM UTC

ceejayoz wrote: post #37

pmarreck wrote: post #35

Earlier quoted context omitted.

> "someone problematic" hahahaha this BS again. God forbid someone has an opinion different from you or, even more indirectly, hosts someone with an opinion different from you.

> God forbid someone has an opinion different from you... My opinion is that Rogan is problematic. You needn't share it, but you appear to endorse my right to hold that opinion, while simultaneously telling me to "get the fuck out"? I'm somewhat confused.

When someone says "someone problematic", this usually means "in the general sense," like, this person is a problem regardless of your preference. no?

Re: FreeYourMusic lets users migrate their playlists off Spotify

#115

Post by tchalla » Wed, Oct 14, 2020, 2:16 PM UTC

bthrn wrote: post #38

csunbird wrote: post #17

Earlier quoted context omitted.

Well, for starters, they do not support Apple Watch, which is very problematic for me.

I think it’s more that the Apple Watch doesn’t support Spotify than the other way around. Apple prioritizes its own music service for the watch.

> I think it’s more that the Apple Watch doesn’t support Spotify than the other way around.

Since, watchOS 6 - that's pretty much not true

https://9to5mac.com/2020/04/29/pandora-shows-spotify-how-to-...

https://9to5mac.com/2019/06/09/watchos-6-spotify/

Re: FreeYourMusic lets users migrate their playlists off Spotify

#116

Post by pmarreck » Wed, Oct 14, 2020, 2:16 PM UTC

ceejayoz wrote: post #105

pmarreck wrote: post #98

Earlier quoted context omitted.

Please show me where Rogan promotes "dangerous or harmful content". Also show how mere information can be harmful. Reading "Mein Kampf" won't turn me into a Nazi, but it might make me understand Nazism better.

> Also show how mere information can be harmful. Any scenario where critical context is left out, like "some vaccines contain mercury, a deadly neurotoxin!" memes. > Reading "Mein Kampf" won't turn me into a Nazi, but it might make me understand Nazism better. There are substantially better ways to understand Nazism than reading Mein Kampf.

> Any scenario where critical context is left out, like "some vaccines contain mercury, a deadly neurotoxin!" memes

Fair rebuttal, although in a population that has been taught how to think critically (not ours, unfortunately), this might be far less of an issue

Re: FreeYourMusic lets users migrate their playlists off Spotify

#117

Post by ceejayoz » Wed, Oct 14, 2020, 2:17 PM UTC

pmarreck wrote: post #114

ceejayoz wrote: post #37

Earlier quoted context omitted.

> God forbid someone has an opinion different from you... My opinion is that Rogan is problematic. You needn't share it, but you appear to endorse my right to hold that opinion, while simultaneously telling me to "get the fuck out"? I'm somewhat confused.

When someone says "someone problematic", this usually means "in the general sense," like, this person is a problem regardless of your preference. no?

In today's political climate? No.

We can barely agree on 2+2=4 sort of stuff; it should be quite clear that "so and so is problematic" is a matter of opinion likely to be disputed by some.

Re: FreeYourMusic lets users migrate their playlists off Spotify

#118

Post by whoisburbansky » Wed, Oct 14, 2020, 2:20 PM UTC

martin_a wrote: post #83

W0lf wrote: post #58

Earlier quoted context omitted.

Same here. I'm canceling my Spotify subscription right now and am moving to iTunes (back again). Spotify doesn't seem to support the newly announced home pods as well, which was another reason to quit my subscription, but mainly the somewhat enforced lock in from Spotify concerned me as well.

> Spotify doesn't seem to support the newly announced home pods as well Is this really Spotifys decision or something about how Apple handles announcements and development access to their devices? Or: Does Apple want Spotify in their game and on their devices? Or would they rather sell Apple Music subscriptions?

Apple announced a third-party SDK[0] for HomePod at the event last month, iirc the onus is on Spotify to actually implement support at this point. I'm assuming they couldn't iron something out in time for this event's announcement.

https://9to5mac.com/2020/06/22/homepod-music-services/

Re: FreeYourMusic lets users migrate their playlists off Spotify

#119

Post by Confiks » Wed, Oct 14, 2020, 2:23 PM UTC

So the other day Spotify decided to block API access to SongShift [1], which used their API to transfer playlists to other services. By doing that, they removed a method which was valid under GDPR article 20 subsection 2 to transfer personal data directly from one controller to another. FreeYouMusic is using another process without cooperation or consent from Spotify, and doesn't include all personal data.

I've been exchanging emails with Spotify to demand that they re-enable the API or allow for some other method to transfer my personal data directly to another controller. So far they've just sent me boilerplate back telling me about their GDPR article 20 subsection 1 process. You can read the full conversation here [2].

I fully intend to file a complaint with the Dutch civil court if they don't allow me to exercise my rights under the law. It would be good to have some precedent here. As they've already shown it to be technically feasible (a requirement of the law), and enabling the process is literally a boolean away, I think such a complaint would have a high chance of success.

Additionally, in my opinion their GDPR article 20 subsection 1 process is currently also in violation, because they take up to 30 days (counting 2 now) before emailing you the ZIP with your personal data. This is arguably "undue delay" (which is prohibited under the GDPR). If it comes to a case, removing this delay will certainly be part of the demands.

[1] https://songshift.com/blog/spotify_transfers

[2] https://news.ycombinator.com/item?id=24764371

Re: FreeYourMusic lets users migrate their playlists off Spotify

#120

Post by calvano915 » Wed, Oct 14, 2020, 2:23 PM UTC

pmarreck wrote: post #97

calvano915 wrote: post #30

Earlier quoted context omitted.

Unfortunately the longer time passes, Rogan is pro and against and in between on everything. He's been much more receptive to right leaning perspectives and more critical to extreme left, but also much less critical to the extreme right and much less tolerant of left leaning. Its been incredibly disappointing that he has gotten so out of touch with the style and approach that gained him his podcast prestige.

> He's been much more receptive to right leaning perspectives and more critical to extreme left, but also much less critical to the extreme right and much less tolerant of left leaning. So your argument is basically "this person is somewhere else on the political spectrum than I am, therefore he must be cancelled from Spotify"?

So, I didn't say anything about cancelling Rogan from Spotify. I think Spotify overspent on him but I could care less that they did.

And my argument is that Rogan used to lean left in his own views, but was tolerant overall for the majority of the bell curve. Now, Rogan has shifted rightward personally, but has abandoned giving due time and thought to much of the left side of the bell curve. He's more narrow minded and quick to criticize what were previously ideas and arguments that deserved to be taken seriously (and still do).