"bla bla bla... more blah...
So let’s reframe the question. Rather than “how might we make books actually work reliably,” we can ask: How might we design mediums which do the job of a non-fiction book—but which actually work reliably?
I’m afraid that’s a research question—probably for several lifetimes of research"
Woah... So tl; dr: author says books don't work because of rigid assumptions about how people learn; Takes tens of thousands of words to say this, and reaches no new conclusion that points anywhere. Woah... upboat.