Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

Post by ChrisMarshallNY » Mon, Sep 14, 2020, 1:11 PM UTC

fastest963 wrote: post #77

ChrisMarshallNY wrote: post #34

Earlier quoted context omitted.

Depends on where the repairs are done. Today, I'm returning a leased car. I had a small crack in the front bumper (trailer hitch in a parking lot). It isn't one of the new sensor-packed bumpers; just a vanilla one. It cost $1,000 to repair, because they replaced the entire front bumper, and the paint cost more than the part. It also had to be done at the dealer, because of the lease requirements. The body shop down t…

Which brand did you lease? I've leased Toyota's before and had no such restriction. I could go to any auto body shop they just had to use genuine Toyota parts for the repair. With my last lease I had to have the rear bumper replaced Toyota didn't care where I got it done.

Post by em-bee » Mon, Sep 14, 2020, 1:13 PM UTC

oneplane wrote: post #92

selfhoster11 wrote: post #84

Earlier quoted context omitted.

You can deactivate pretty much all the Google apps you're not using. I use VLC, Firefox and K-9 Mail instead of the default Google apps and have been doing it for ages. Pretty much doesn't break anything, other than some banking apps that immediately assume you must have Gmail installed, so they direct you to that instead of your default email client. That's not a big deal, you can just open your email client by hand…

But you can't disable play store and framework(s) without losing a ton of integrated facilities. Probably also why the integrate most ad and tracking stuff in there.

Post by jonwinstanley » Mon, Sep 14, 2020, 1:14 PM UTC

phonon wrote: post #55

jonwinstanley wrote: post #32

This is not surprising at all, the retina screen is one of the most expensive parts of the laptop. Lots of household appliances are similar to this too. If you have to repair one of the main parts of a washing machine or a dishwasher a new one will be a cheaper option. Same for a car, a friend of mine flooded his engine by driving through water that was higher than expected. His insurance company just wrote the car o…

How do you figure? The screen costs Apple roughly $200. So they don't have to hire skilled technicians, they replace the whole top of the laptop, so some backlight, cover, wiring, case...still well under $500. The actual reason is they don't want Macbook components floating around on the grey market, so they make the pricing for significant repairs impossible to justify.

Post by Abishek_Muthian » Mon, Sep 14, 2020, 1:17 PM UTC

SirensOfTitan wrote: post #6

They’ve also quoted me more than a whole new pair to repair some AirPods Pro that I accidentally washed in the laundry. They didn’t tell me that was the case when I was on the phone with them. Apple uses a lot of customer hostile behaviors nowadays. Recently: * I canceled the Apple TV+ year trial that came with my iPhone. While, I believe, they require other apps to allow access until the trial ends, they ended my ac…

Post by eptcyka » Mon, Sep 14, 2020, 1:18 PM UTC

apetresc wrote: post #96

The title and initial blurb of the article makes it sound like the rep tried to somehow disguise the cost or downplay it. But if you read the transcript, it's the exact opposite. The rep warned them the repair would cost more than a replacement before he even quoted them a price, and tried multiple times to explain why. He acted completely professionally, and the situation itself is totally unremarkable too.