Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

luketully.ca

Post reply on HN
Print view View original

1–10 of 286 posts

Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

#3

Post by Jonnax »

A colleague of mine recently got a MacBook Pro, whenever they plug in an external monitor the fans are pretty much fully on when doing not much at all.

They now loathe using it. These computers are so expensive. They seem to have a ton of issues with ridiculous repair costs.

What's going on? The keyboard issue from before is another example. Clearly they have the profit margin to ensure their products work well. And not charge unreasonable prices for repair.

Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

#4

Post by chrisseaton »

Jonnax wrote: post #3

A colleague of mine recently got a MacBook Pro, whenever they plug in an external monitor the fans are pretty much fully on when doing not much at all. They now loathe using it. These computers are so expensive. They seem to have a ton of issues with ridiculous repair costs. What's going on? The keyboard issue from before is another example. Clearly they have the profit margin to ensure their products work well. And…

Not sure you can extrapolate one user reporting an issue to 'a ton of issues'.

If they 'recently got' it then it will still be in warranty and Apple will probably fix it for free.

Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

#6

Post by SirensOfTitan »

They’ve also quoted me more than a whole new pair to repair some AirPods Pro that I accidentally washed in the laundry. They didn’t tell me that was the case when I was on the phone with them.

Apple uses a lot of customer hostile behaviors nowadays. Recently:

* I canceled the Apple TV+ year trial that came with my iPhone. While, I believe, they require other apps to allow access until the trial ends, they ended my access immediately.

* Apple Music pulls up a slow interstitial almost every time I open it up to try to get me to pay. I have like 4 albums on my phone I listen to, it’s incredibly annoying how they’ve broken the music app to upsell their services.

I’m trying to get rid of most of my Apple devices in favor of anything else at this point.

Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

#8

Post by dvh »

I don't see a problem with this. Lunar retro reflector is $1000 part but replacing it would cost the same as new lunar mission.

Macbooks are made in factories mostly by robots in large volume. Replacing part requires hard specialized manual labor and doesn't scale.

Thirdly, they are only asking for what people are willing to pay. My latest computer cost €205.

Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

#10

Post by danlugo92 »

SirensOfTitan wrote: post #6

They’ve also quoted me more than a whole new pair to repair some AirPods Pro that I accidentally washed in the laundry. They didn’t tell me that was the case when I was on the phone with them. Apple uses a lot of customer hostile behaviors nowadays. Recently: * I canceled the Apple TV+ year trial that came with my iPhone. While, I believe, they require other apps to allow access until the trial ends, they ended my ac…

Been a long time since I havent used apple devices (for unrelated reasons) this sounds so different from how they used to be.
Post reply on HN