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Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

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Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

#31

Post by mgraupner »

Jonnax wrote: post #3

A colleague of mine recently got a MacBook Pro, whenever they plug in an external monitor the fans are pretty much fully on when doing not much at all. They now loathe using it. These computers are so expensive. They seem to have a ton of issues with ridiculous repair costs. What's going on? The keyboard issue from before is another example. Clearly they have the profit margin to ensure their products work well. And…

Ask your colleague if he is charging the MacBook on the left or right side, it may be the cause of excessive heat and therefore higher temperatures/fan noise.

Source: https://apple.stackexchange.com/questions/363337/how-to-find...

Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

#32

Post by jonwinstanley »

This is not surprising at all, the retina screen is one of the most expensive parts of the laptop.

Lots of household appliances are similar to this too. If you have to repair one of the main parts of a washing machine or a dishwasher a new one will be a cheaper option.

Same for a car, a friend of mine flooded his engine by driving through water that was higher than expected. His insurance company just wrote the car off as it was much more expensive to replace an engine than to get a new car.

Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

#33

Post by bzb5 »

SirensOfTitan wrote: post #6

They’ve also quoted me more than a whole new pair to repair some AirPods Pro that I accidentally washed in the laundry. They didn’t tell me that was the case when I was on the phone with them. Apple uses a lot of customer hostile behaviors nowadays. Recently: * I canceled the Apple TV+ year trial that came with my iPhone. While, I believe, they require other apps to allow access until the trial ends, they ended my ac…

You can completely disable Apple Music in settings.

Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

#34

Post by ChrisMarshallNY »

dangelov wrote: post #22
ChrisMarshallNY wrote: post #13

I'm not sure what's newsworthy, here. This is quite typical of any place, that both sells and repairs stuff. The cost of repair is calculated to be just below, or at, the cost of replacement. It's unusual, but not unheard-of, to have it more than the cost of replacement. I've encountered this with TVs, phones, VCRs, stereos, non-Apple computers, cars, and I have heard stories of this applying to buildings and homes,…

Not sure this is all that typical. While repair costs can get to a fairly large percentage of the purchase price and thus not making sense in some situations, it's not always the case. I recently repaired a Sony soundbar system for about 30% of the purchase price, so definitely not "at the cost of replacement". Replaced a phone screen for 10% the cost of a new one etc.

Depends on where the repairs are done.

Today, I'm returning a leased car. I had a small crack in the front bumper (trailer hitch in a parking lot). It isn't one of the new sensor-packed bumpers; just a vanilla one.

It cost $1,000 to repair, because they replaced the entire front bumper, and the paint cost more than the part.

It also had to be done at the dealer, because of the lease requirements. The body shop down the road would have done it for half that. I have since found out that the dealer sends the car to a body shop anyway, and they probably only charged half, so the dealer pocketed the difference.

I am never leasing a vehicle, ever again. This was my first, and last time.

Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

#35

Post by sjg007 »

danpalmer wrote: post #30
stevehawk wrote: post #14

Earlier quoted context omitted.

oh my god apple music. it's the worst f'n music player ever. it's a sales pitch that happens to play music if you get through the bullshit.

How is it a "sales pitch"? I've had it since release and haven't seen anything in it for sale?

They want you to subscribe

Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

#37

Post by awinter-py »

the right to repair movement is fascinating because it has no political alignment (it includes city folk + farmers, for example), has passed legislation in a lot of states, and implicitly comes with a bunch of other digital rights (because repair is power)

it's also easy to understand -- there's no generation gap. Unlike privacy, the harms are immediate and most people have experienced them.

repair.org is IMO doing as much good as EFF / ACLU on a way thinner budget

Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

#38

Post by seb4433 »

Recently my iPhone XR stopped working after only a few months of usage. I thought it shouldn't be much of a problem since the device still had warranty. But I was very wrong... dealing with Apple Support (Germany) was one of the most frustrating customer support experiences I've ever had.

My local Apple Store sent the phone to the repair facility 3 times but it always came back with the comment "Couldn't replicate issue" although the issue was clearly documented and reproducible by me and the Apple support staff.

After a lot of phone calls, email back and forth, the manager of my local Apple Store said there's nothing they can do about it, the only option that I have left is to trade-in the defective device to get a gift card and then use it to buy a new iPhone 11. Since I need a iPhone for my job (software-testing), that's what I did. I was tired to fight for my right to get a replacement device or a repair.

It's completely ridiculous. Apple's "warranty" is basically useless. But somehow they can get away with it.

Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

#39

Post by vbezhenar »

ubermonkey wrote: post #23
SirensOfTitan wrote: post #6

They’ve also quoted me more than a whole new pair to repair some AirPods Pro that I accidentally washed in the laundry. They didn’t tell me that was the case when I was on the phone with them. Apple uses a lot of customer hostile behaviors nowadays. Recently: * I canceled the Apple TV+ year trial that came with my iPhone. While, I believe, they require other apps to allow access until the trial ends, they ended my ac…

Wow, I had no idea about the interstitial. I happily pay for Apple Music for the convenience / never-sync factor (and, if I'm honest, to make it easier for my wife to manage music on HER devices without having to hook them up to the server and download from our library), but that's a choice I made. If they're being obnoxious with an ad for people who just want to use the music app on their phone normally, that's real…

I'm using Music app without Apple Music subscription. They are not obnoxious, I think that's an overstatement. Yes, they remind about Apple Music, but that's quite a rare event.

Re: Apple Tried Charging the Price of a New MacBook Pro for a Screen Replacement

#40

Post by SirensOfTitan »

bzb5 wrote: post #33
SirensOfTitan wrote: post #6

They’ve also quoted me more than a whole new pair to repair some AirPods Pro that I accidentally washed in the laundry. They didn’t tell me that was the case when I was on the phone with them. Apple uses a lot of customer hostile behaviors nowadays. Recently: * I canceled the Apple TV+ year trial that came with my iPhone. While, I believe, they require other apps to allow access until the trial ends, they ended my ac…

You can completely disable Apple Music in settings.

Ah didn’t know this! Thank you!
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