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Lightroom app update wipes users' photos and presets, Adobe says not recoverable

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Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#241
post #171
post #164

Earlier quoted context omitted.

What if you have timestamped file metadata l, but not tge data, or checksumed IDS records? Would that qualify as sufficient evidence?

No. It's evidence that something was lost, but not a measure of the actual damages you suffered. Whose to say if you lost $100 or $100k? In the absence of the lost material there's most likely no way to demonstrate anything. In this case some sort of statutory deterrent would probably be a much more effective solution. I honestly doubt that regulation is a good solution here though - bugs like this are so severe from…

Even with the images who's to say the images are $100 or $100k?

Microsoft paid "low six figures" for Bliss (the Windows XP desktop background) but only $300 ($45 to the photographer) for Autumn (a different desktop background)[1].

If you get physically injured and you successfully sue how do they determine the damages to award you? There isn't a dollar amount for physical pain. They can't test an alternate future where you aren't injured and see how much money you make. They just make up estimates. It would be the same here; they would estimate the monetary and emotional damage of losing the pictures.

[1] https://petapixel.com/2017/12/23/microsoft-xp-bliss-photog-p...

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#242
post #216

Earlier quoted context omitted.

What's your local storage setup?

Not OP. But a friend photographer has a large cupboard with "pigeonholes", I think it was some old mail-sorting cabinet or so. He stacks them with labeled USB drives. Hundreds of them. His reasoning, when I asked about "NAS" or so, was: it's cheap, it lasts, and it is cold storage. Paying for storage of that amount that is fire-, flood and software-error-proof is so much more expensive that it really was no choice. -…

> it lasts

Flash storage degrades, and is only expected to last about 10 years or so.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#243

In another story, I needed Lightroom for about a week to do some photo work. I started with their subscription for the month and I wanted to let go if I'm done in the first month. While trying to cancel my subscription, I realize I can only do that after paying for the remaining 11 months (rough calculation). With no other option, I paid my penalty and left Adobe for good. I have deleted my 15+ year old Adobe account…

Don’t forget Darktable! I recently got a Panasonic GH5 and I’ve been shooting RAW stills. Darktable has been a nice easy to use free/OSS RAW workflow.

http://www.darktable.org/

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#244
post #180

Earlier quoted context omitted.

You don't have to worry about that BS if you use free software alternatives either. Plus you get to contribute to an alternative ecosystem that is also a lawful and moral alternative (Because piracy is both illegal and immoral in many circles.)

How do you contribute by using free software? You contribute if you give something, mainly coding or money.

Easy: send them some money. I do, at times I even sent money to projects I deem important though I'm not actually using them, like FreeBSD and OpenBSD.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#245

In another story, I needed Lightroom for about a week to do some photo work. I started with their subscription for the month and I wanted to let go if I'm done in the first month. While trying to cancel my subscription, I realize I can only do that after paying for the remaining 11 months (rough calculation). With no other option, I paid my penalty and left Adobe for good. I have deleted my 15+ year old Adobe account…

I recently signed up for adobe CC to test out premiere for some video editing work (side note, Final Cut is better) and instead of inputting a real card I used a privacy.com one. When I decided I didn't want it, I just disabled the privacy card. I only have to deal with a few annoying emails from adobe. I didn't even bother trying to cancel. Reading your comment makes me realize how smart that was.

Are card numbers from privacy.com not recognizable as prepaid cards? Why I am asking - recently I was trying to use my Revolut card to register MS Azure account but it threw an error saying something about prepaid cards not allowed. I had to use the card I have from my bank. I am wondering whether it would be like that with cards from privacy.com as well.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#246

In another story, I needed Lightroom for about a week to do some photo work. I started with their subscription for the month and I wanted to let go if I'm done in the first month. While trying to cancel my subscription, I realize I can only do that after paying for the remaining 11 months (rough calculation). With no other option, I paid my penalty and left Adobe for good. I have deleted my 15+ year old Adobe account…

Don’t forget Darktable! I recently got a Panasonic GH5 and I’ve been shooting RAW stills. Darktable has been a nice easy to use free/OSS RAW workflow. http://www.darktable.org/

I moved to darktable after updating my camera, the old LR version I had didn't support the new raw format.

Darktable is awesome.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#247
post #215
post #210

Earlier quoted context omitted.

Is that legal in the USA? Entering into a purchase agreement ("koopovereenkomst", not sure if I'm translating the jargon correctly) and then just not paying? Because that's certainly not legal where I live. I understand that the odds of repercussions are small and that there are no damages on Adobe's side since you haven't physically taken their goods so it would probably have to be taken up by the public prosecutor…

From "koopovereenkomst" I assume you are Dutch or Belgian. In the Netherlands, a "koopovereenkomst" most often means you have a "payment obligation" (betaalverplichting). The whole invoicing system where people pay afterwards, hinges on this principle. Disclaimer: IANAL (But I helped as software developer at a factoring company: which buys unpaid invoices from freelancers for a fee or a percentage of the invoice-amou…

> a factoring company: which buys unpaid invoices from freelancers for a fee or a percentage of the invoice-amount

Getting way off-topic here, but I’ve never heard of this. Is it like a bill-collector for freelancers? Who do the non-payers tend to be - is it companies who think they can stiff a freelancer, but who will pay up when someone with teeth comes knocking? Also, can anyone sell an invoice on to someone else to collect it, or does that possibility have to be written into the initial contract between the freelancer and the employer?

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#248

Does anybody know a good photo management software that's not Lightroom? I don't actually need to do edits to my photos - I need to manage my photo library. Lightroom is not great at it but is passable - is there anything else? What I'm looking for is software that: - Is fast - Is capable of leaving photos where they are ("import-in-place"). - imports photos from card to NAS, organized by time ( year/month/day) - all…

While people seem to be replacing Photoshop with Affinity Photo and Lightroom with Capture One (elsewhere in the comments here, my own experience as well), I’m not sure what the best library focused tool is. Maybe look at comparisons of “digital asset management” or this image specific roundup: https://en.m.wikipedia.org/wiki/Image_organizer#Notable_imag...

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#249

Earlier quoted context omitted.

Backups are a necessity, and I don't blame the users but it would definitely help mitigate risks when it comes to updating software. I am an update fanatic running Arch and constantly keep all my software up-to-date. Fortunately, I've never had any issues, but if I do I have both Google Drive synced via rclone and Crashplan to help me recover.

While I agree with you and do myself keep several backups, I get the feeling that this is actually more and more difficult to implement for "regular people". Related to TFA's subject, I'm a user of Lightroom and Photoshop, but the computer-based, "classic" ones. I still manage my photos "the old way", with folders on my drive that I back up regularly to two locations. However, I also tried Lightroom on my iPhone. Rig…

>how much can you actually count on those backups being actual backups?

You can not count at it at all. The only legit option glacier honestly.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#250

OK, seriously now...first Canon, now Adobe? Am I missing something here, what's going on?!

Adobe is in full monopolist mode, where they have lock-in and can force users to pay for not just poor functionality, but disasters like this.

Bridge 2020 is more or less totally broken on Catalina, and has been since release almost a year ago. CC 2019 version works perfectly (but only with PS 2019). It's mind-boggling that a company with this much revenue can just wreck one of their products, keep shipping it and collecting money and not give a shit.

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