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Lightroom app update wipes users' photos and presets, Adobe says not recoverable

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Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#191

Earlier quoted context omitted.

I don't know about software, but pirated games are generally more secure, stable and performant with less spyware than the official games with all the DRM.

Citation needed. I guess you’re probably right but companies are way more accountable than random internet person who modified the dll/binary to work without copy protection.

https://en.m.wikipedia.org/wiki/Sony_BMG_copy_protection_roo...

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#193

In another story, I needed Lightroom for about a week to do some photo work. I started with their subscription for the month and I wanted to let go if I'm done in the first month. While trying to cancel my subscription, I realize I can only do that after paying for the remaining 11 months (rough calculation). With no other option, I paid my penalty and left Adobe for good. I have deleted my 15+ year old Adobe account…

It's exactly this why the end users (even me as a developer) prefer Apple and it's mandated control over payments. I can safely use apps and spend money on apps secure with the knowledge that Apple will enforce this on my behalf to protect me from such money grabbing. Yeah it really sucks that Apple takes 30% of all revenue, but the developers have painted themselves into a corner with behavior like this.

Exactly.

I have been “trialing” many apps that I wouldn’t normally bother with because of the high start-up cost. I say “trialing” because usually the 7 day or whatever trial period isn’t enough for me to decide if I want to keep the app or not, so I just typically sign up for a month after that as well.

For example, I think OmniFocus is like $100+. I heard lots of great things about it and tried it out, but as it is a task manager the 7 or 14 day trial wasn’t enough. Without being able to pay for a single month, knowing that I can cancel it immediately after I sign up and not worry about the subscription again, I would have never given it another look. But I was able to pay $10 for a month. And that month gave me enough time to try out all the features. Unfortunately for them I decided this was not the right software for me, but that’s how it goes.

Someone else in this thread wrote that Lightroom doesn’t have monthly subscriptions. Again, via Apple, it seems like I can subscribe for a month at $2, $5, or $10 depending on my storage needs. Though after this story I wouldn’t trust them for storage and would just take the $2 plan of I needed to use the software.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#194
post #188

Earlier quoted context omitted.

That is true for some apps, but not others. Lightroom is not available monthly at all.

Lightroom is available at $1.99, $4.99, and $9.99 monthly for 40, 100, and 1000 GB of cloud storage, respectively. This is what Apple’s App Store tells me. See: imgur.com/a/Gk2S01k

[deleted]

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#195

Earlier quoted context omitted.

I don't know about software, but pirated games are generally more secure, stable and performant with less spyware than the official games with all the DRM.

Citation needed. I guess you’re probably right but companies are way more accountable than random internet person who modified the dll/binary to work without copy protection.

What's "accountable"? Any old releaser on a big tracker has way better track record of not screwing users than the average corporation.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#197

Earlier quoted context omitted.

If you want bulletproof software with guarantees (like the medical industry or aerospace or traffic light systems or banks) you'll get extremely conservative, boring old tech with no flashy new features all the time. If the cost for breakage is too high they just won't make any changes unless absolutely necessary. But the market has spoken and people prefer flashy new features and updates instead of boring railroad c…

> Unless Adobe can be shown to have been criminally negligent Not having multiple site backups isn't criminally negligent when running a paid cloud service?

nope, not in the slightest... anywhere on earth as far as i know

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#198

OK, seriously now...first Canon, now Adobe? Am I missing something here, what's going on?!

Push QA to users. What could go wrong?

But that's basically how Google engineering works.

They call it A/B testing, but we all know it's just testing...

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#199

My wife tells me to never update apps on phones. The updates are never worth it, they are just mucking around, no real progress is made on these apps, and worse, sometimes the updates introduce ads. The red circles beckon me anyway, all the time. I can't stop myself. I just disabled my updates, and I'm finally going to listen to her. Beyond this major disaster, I updated my phone about a month ago. Ever since Chrome…

Since Mozillas major update to Firefox on Androiz last month (the new UX is wrong in ar many levels it's mindbuggling they let it pass QA) I am also doing thins.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#200
post #132

In another story, I needed Lightroom for about a week to do some photo work. I started with their subscription for the month and I wanted to let go if I'm done in the first month. While trying to cancel my subscription, I realize I can only do that after paying for the remaining 11 months (rough calculation). With no other option, I paid my penalty and left Adobe for good. I have deleted my 15+ year old Adobe account…

I've found calling or chatting with support can solve most accidental adobe charges. Through my own fault I let a trial lapse and was on the hook for a year. A quick chat with the explanation of my mistake and they canceled the rest of the charges.

It might be easy for you but for many, having to actually call is super annoying and a bridge too far.
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