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Lightroom app update wipes users' photos and presets, Adobe says not recoverable

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Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#161

Earlier quoted context omitted.

Couldn't you have changed your CC number and email to disposable ones, and then written off the account?

Not if they used the lock-$2 verification trick.

How does it work? Never heard of it before

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#162

Earlier quoted context omitted.

Adobe subscriptions are sold as annual plans only. You have the option of whether to prepay the full year, or to pay it off in monthly instalments. https://www.adobe.com/au/creativecloud/plans.html (I'd definitely recommend going with Affinity Photo instead if it suits your needs.)

The bundles are yearly plans only, but subscriptions to individual apps can be done on a month-to-month basis (try clicking on Photoshop, not "Photography")

That is true for some apps, but not others. Lightroom is not available monthly at all.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#163
post #148

Earlier quoted context omitted.

The rub with all of these services is that your account is burned in addition to your credit card. You can walk away from the remaining 11 months of Lightroom as long as you don't need to continue using Premiere for a project or rely on them for any other ongoing service like downloading stock photos you purchased through them (I think I remember seeing that service?) Similarly, doing this to a Steam account or iTune…

A reminder that you never have to worry about ANY of this bullshit if you pirate the software

Except the peace of mind and running arbitrary code part

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#164
post #58

Earlier quoted context omitted.

This happened on the user's phone. The issue is at what point negligent authorized access becomes unauthorized access. "Exceeds authorized access" is a criminal charge under the Computer Fraud and Abuse Act. A contract cannot override criminal law. This is really complicated, see [1]. An EULA, though, might not be enough to get Adobe out of this. Especially if a third party, not a party to the EULA, owned the photo.…

A difficulty that has been pointed out on other forums is that after an unexpected delete bug that caused permanent data loss, during any subsequent legal action you may have no evidence to demonstrate what you have lost. If you do have a backup available from elsewhere to demonstrate the damage that was done to your device, you have also demonstrably limited that damage to a small inconvenience in having to restore…

What if you have timestamped file metadata l, but not tge data, or checksumed IDS records? Would that qualify as sufficient evidence?

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#165
post #148

Earlier quoted context omitted.

The rub with all of these services is that your account is burned in addition to your credit card. You can walk away from the remaining 11 months of Lightroom as long as you don't need to continue using Premiere for a project or rely on them for any other ongoing service like downloading stock photos you purchased through them (I think I remember seeing that service?) Similarly, doing this to a Steam account or iTune…

Are there any subscriptions on Steam to do this to? I thought temp credit cards were meant to solve passing your real cc details to a merchant for 1 off transactions or when things like adobe do sketchy stuff. If you're buying games on steam it shouldn't matter if you use a temp credit card or not.

> or when things like adobe do sketchy stuff

If a company does something sketchy and you cancel or reverse the charges, you generally lose everything on the account - not just the thing you're disputing.

Adobe is similar to Steam in that a single account is likely to have a variety of different products associated with it. If you somehow end up in a dispute involving Steam and reverse a charge, Valve will (IIRC) close out your entire account.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#166
Does anybody know a good photo management software that's not Lightroom? I don't actually need to do edits to my photos - I need to manage my photo library. Lightroom is not great at it but is passable - is there anything else? What I'm looking for is software that:

- Is fast

- Is capable of leaving photos where they are ("import-in-place").

- imports photos from card to NAS, organized by time ( year/month/day)

- allows me to make selections & export e.g. to Google Photos (exporting to a different local folder is good enough, I can setup google photos to sync, it's only slightly inconvenient).

- Ideally has good features for finding image duplicates, and maybe for searching.

- Keeps my photos locally/ doesn't insist on a cloud location.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#167

Earlier quoted context omitted.

Couldn't you have changed your CC number and email to disposable ones, and then written off the account?

Not if they used the lock-$2 verification trick.

Disposable, not fake. $5 would be ample for any authorization-based validation scheme I've ever implemented, dealt with, or heard about.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#168

Earlier quoted context omitted.

A reminder that you never have to worry about ANY of this bullshit if you pirate the software

Except the peace of mind and running arbitrary code part

I don't know about software, but pirated games are generally more secure, stable and performant with less spyware than the official games with all the DRM.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#169
post #11

Earlier quoted context omitted.

They've also pulled off an incredibly hostile move for paid users of older Lightrooms - they're refusing to update it for 64bit-only OS X. The app itself is 64bit (in fact, the app itself is _only_ 64bit), but its licensing/installer components are not. So if you update OS X, it's not guaranteed that Lightroom (that you paid for) will run, or if it does, how long it will continue running for. This isn't some ancient…

There's also no way to download Lightroom 6 from Adobe anymore, so unless you saved the installer, you'd be out of luck on a new Mac even if Adobe had updated the licensing system for 64bit. There are some tech companies I don't have a particularly positive view of and try to avoid, such as Facebook. Only Adobe, however, do I consider such an execrable blight on the industry that I have a firm, no-exceptions, "never…

FYI, I thought this was not possible either but if you bought it from Adobe you can log into your account, see your past purchases, and download the v6 installer. I just did this like a week ago when I realized I lost my v6 installer. But you're right in a sense in that unless you have it on your Adobe account history, the installer is no where to be found anywhere else like it used to be.

Re: Lightroom app update wipes users' photos and presets, Adobe says not recoverable

#170
post #3

Well, this is as good a time as any then to try out Darktable [1]! [1] https://www.darktable.org/

Darktable is an incredible piece of software. Far exceeds the capabilities of Lightroom.

But the UX is not great. I actually got a lightroom trial a few months ago and edited more photos in that week than I did in Darktable for a year. I hope it continues to grow and succeed but it’s UI and flow really need some work :)

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