Earlier quoted context omitted.
> Let them decline rides without facing penalties by the platform The independent contractor model works both ways. Uber has the right to avoid working with contractors who continually refuse work. You can't be picky about your work but also demand the company keep contracting you like you weren't. The independent contractor model doesn't map perfectly to gig work but it's much closer than traditional employees.
The point of Uber's alleged model is that Uber is not employing the driver, but rather that it is simply matching up drivers to passengers as a marketplace. If that's the case, then Uber has no right to avoid working with contractors simply because they continually refuse work. That indicates a non-independent agency arrangement between Uber and the driver (aka "employee") and that's what they're claiming they don't…
If I know driver X rejects all rides from a certain area, I'm going to stop showing them rides in that area. That way the user gets their driver faster.