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Canon's cloud platform has lost users' files and can't restore them

digitalcameraworld.com

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Re: Canon's cloud platform has lost users' files and can't restore them

#121

Post by ehnto »

ponker wrote: post #119
ehnto wrote: post #72

Earlier quoted context omitted.

I'm not sure what the "software" companies would gain from buying Canon or Leica that they don't already have. That said, you're also dismissing one of the biggest value propositions camera companies have, which is decades of physical user interface experience and developed hardware modularity. Phones absolutely do not replace good cameras for usability. When travelling I take a mix of photos between my phone and cam…

I think you're replying to the wrong comment. The software companies (Google and Apple) would buy Nikon and release a device that looked and operated like a Nikon FM3HP camera with a 24x36mm sensor, interchangeable lenses, and all of Apple's image processing tech onboard. You take the photo and in 2 seconds the image is in your iPhone camera roll. You get the picture-taking optics and ergonomics of the Nikon, the pho…

Oh, I misunderstood your comment. I thought you meant for a Camera company to put their tech into a phone. You meant for software companies to put software into cameras.

Re: Canon's cloud platform has lost users' files and can't restore them

#122

Post by chrisseaton »

jacquesm wrote: post #113
fheld wrote: post #71

Earlier quoted context omitted.

"Is image.canon free to use? Yes, it is free to use." from: image.canon/st/en/faq.html so as of now there is no recurring revenue added as of now

And there won't be at this rate. Besides, it is now a net negative for their users. 'The cloud is not a backup' should be a mantra that everybody that uses the cloud for their work and personal data be familiar with.

> The cloud is not a backup

Of course the cloud is a backup. Why do you think it isn’t? Because it may break? All storage may break.

The cloud is a backup. Like all backups, you need multiple independent backups.

Re: Canon's cloud platform has lost users' files and can't restore them

#123

Post by merb »

jacquesm wrote: post #113
fheld wrote: post #71

Earlier quoted context omitted.

"Is image.canon free to use? Yes, it is free to use." from: image.canon/st/en/faq.html so as of now there is no recurring revenue added as of now

And there won't be at this rate. Besides, it is now a net negative for their users. 'The cloud is not a backup' should be a mantra that everybody that uses the cloud for their work and personal data be familiar with.

well it is a backup. if you loose the backup but have the original, there is no problem. if you loose the original but have the backup on a cloud, there is no problem.

of course if you loose both at the same time, that's bad. actually the best thing is of course to use multiple backup locations

Re: Canon's cloud platform has lost users' files and can't restore them

#124

Post by tinco »

traveler01 wrote: post #117
jacquesm wrote: post #113

Earlier quoted context omitted.

And there won't be at this rate. Besides, it is now a net negative for their users. 'The cloud is not a backup' should be a mantra that everybody that uses the cloud for their work and personal data be familiar with.

I use the Cloud to store all my work and it's my way of backup. I trust Google's capacity to save my files. But, this being said, you SHOULD have other ways of backing up your data, like another HDD, storing locally in your PC too. Being too careful is never enough.

Sure, Google can save your files. But will it? and will you never lose access to Google?

The problem with these big cloud providers is there are employees and robots with a big "disable account button", but there's no one you can call to talk about reenabling your account. I don't know what the odds are that Google is going to hit that "disable account" button on your account, it's probably incredible small, but if it would ever happen they might have permanently deleted all your stuff before you get far enough in their customer support system to have them reinstate your account.

If my livelihood depended on Google storing my files, I'd store a backup of my data somewhere that I can access in person if push comes to shove. As a matter of fact it does, and I do.

Re: Canon's cloud platform has lost users' files and can't restore them

#125

Post by vermilingua »

fheld wrote: post #71
radicaldreamer wrote: post #6

This is all because someone thought it would be “easy” to add a stream of recurring revenue for cloud photo storage but didn’t take the time to design the service from a technical perspective to be resilient enough to not crash and burn.

"Is image.canon free to use? Yes, it is free to use." from: image.canon/st/en/faq.html so as of now there is no recurring revenue added as of now

As an aside, how the hell does Canon have their trademark as a TLD? Google, at least, I understand, because they control a sizeable portion of DNS; but Canon?

Re: Canon's cloud platform has lost users' files and can't restore them

#126

Post by phone8675309 »

traveler01 wrote: post #117
jacquesm wrote: post #113

Earlier quoted context omitted.

And there won't be at this rate. Besides, it is now a net negative for their users. 'The cloud is not a backup' should be a mantra that everybody that uses the cloud for their work and personal data be familiar with.

I use the Cloud to store all my work and it's my way of backup. I trust Google's capacity to save my files. But, this being said, you SHOULD have other ways of backing up your data, like another HDD, storing locally in your PC too. Being too careful is never enough.

3 copies, 2 different media, 1 offsite

Re: Canon's cloud platform has lost users' files and can't restore them

#127

Post by tpolzer »

jacquesm wrote: post #113
fheld wrote: post #71

Earlier quoted context omitted.

"Is image.canon free to use? Yes, it is free to use." from: image.canon/st/en/faq.html so as of now there is no recurring revenue added as of now

And there won't be at this rate. Besides, it is now a net negative for their users. 'The cloud is not a backup' should be a mantra that everybody that uses the cloud for their work and personal data be familiar with.

The cloud is a backup. Just like any other backup you should test restore or at least verify the data regularly.

I trust Google more than a random hard drive (to not lose random bits) in this respect.

And unless your admin configured it away, GSuite allows takeout just like GMail afaik?

Re: Canon's cloud platform has lost users' files and can't restore them

#128

Post by brazzledazzle »

merb wrote: post #123
jacquesm wrote: post #113

Earlier quoted context omitted.

And there won't be at this rate. Besides, it is now a net negative for their users. 'The cloud is not a backup' should be a mantra that everybody that uses the cloud for their work and personal data be familiar with.

well it is a backup. if you loose the backup but have the original, there is no problem. if you loose the original but have the backup on a cloud, there is no problem. of course if you loose both at the same time, that's bad. actually the best thing is of course to use multiple backup locations

It seems like there’s two types of backups people think about: Archival and Current. In the case of the former the “original” may very well be the cloud hosted backup. But I suppose the solution is the same regardless: backup time multiple providers and or locations.

Re: Canon's cloud platform has lost users' files and can't restore them

#130

Post by vinay427 »

vermilingua wrote: post #125
fheld wrote: post #71

Earlier quoted context omitted.

"Is image.canon free to use? Yes, it is free to use." from: image.canon/st/en/faq.html so as of now there is no recurring revenue added as of now

As an aside, how the hell does Canon have their trademark as a TLD? Google, at least, I understand, because they control a sizeable portion of DNS; but Canon?

Any eligible organization can apply and go through the process with the somewhat new gTLD Program: https://newgtlds.icann.org/en/applicants/global-support/faqs...
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