Hello. I read your email to Tim Cook with interest and I sympathize with the plight of your company. But I wish you would treat other platforms with more respect.
To be clear, I'm glad you enjoy Apple products and I'm not trying to talk you out of that -- as if that were possible. But I do want you to understand that my experience with them is different than yours. Apple products don't delight me. I've tried them. Every time an iOS device ends up in my hands (something that happens way too often, including earlier today) it's a frustrating experience. They feel cold, uncaring and limited. Android has moved in this direction, getting more polished but less delightful over the years, but it's still a better experience for me.
Again, I'm not saying your feelings about Apple products aren't valid. They certainly are. I'm glad you've shared them and I admire your efforts to support the iOS platform. I just wish you respected people like me who don't experience technology the same way you do. I'm glad that iOS and Android products both exist in the market. There are audiences for both -- and then some.
And as for the web, we will have to agree to disagree. Not only do I think it's not dead, I don't think it will ever be dead. That's not something I'd say about either iOS or Android. The web can't go out of business or get bought. Anything it's missing can be added. The first web browser didn't support images! On the other side, it wasn't too long ago that people thought Blackberry was here to stay.
Clearly there are many features iOS and Android offer that are difficult to match with the web. For now. Clearly the development tools are more convenient than those available for the web. But there is one feature of the web that other platforms will never be able to match: it belongs to all of us. No one has to take a 30% cut of your revenue. No one gets to decide what you can and cannot make available. In your letter to Tim Cook you make it clear that you made use of that advantage yourself, even if you don't seem grateful. Freedom always comes at a price and it's up to you to decide whether it's a price worth paying. If it's not then develop for the platform you prefer. But please remember that there are people like me who think differently.