I'm not so sure this will hurt Amazon. I'd imagine if this decision holds (for more regions), Amazon will decide to stop acting as a platform for individual smaller businesses and focus on its own assortment. And since this decision is most probably not limited to Amazon itself, competitors would face the same problem.
Amazon Liable for Defective Third-Party Products Rules CA Appellate Court
241–250 of 386 posts
Re: Amazon Liable for Defective Third-Party Products Rules CA Appellate Court
#242Earlier quoted context omitted.
Note that when ordering outside the country you still have to pay for the shipping fee of the return yourself _to_ the amazon store of origin you selected, making this a lot less flexible (and slower) than you'd think. As a frequent traveler across the EU, this bit me both on amazon.de/fr. I'm not sure if there are exceptions to these rules, but free returns are frequently only free if within the same country and it'…
>Note that when ordering outside the country you still have to pay for the shipping fee of the return yourself _to_ the amazon store of origin you selecte That is false - I do order outside and it costs around 10 + 10euro/kg for around 7-10days delivery (express within 2-3days is around double). When I returned anything (3x times) - amazon paid back the shipping costs, BOTH my own sending and the bill sending back to…
What do you mean by "BOTH my own sending and the bill sending back to them? When did this happen, and from where?
My last cross-country return was in 2017 for a lens (sold and shipped from amazon) and I had to pay for the shipping myself to amazon.fr from italy. Didn't get a refund for the shipping cost, although the replacement arrived for free. Note that the lens was originally shipped to france. I was substituting for an identical item, which usually gets shipped right away. However, in this case, I had to wait for the return to be processed.
I had the same scenario in 2016, but from germany (shipped to germany, returned to france).
Note that I cannot complain for the service itself. I only had great experiences in return from amazon in general, but your description comes unexpected from me.
Re: Amazon Liable for Defective Third-Party Products Rules CA Appellate Court
#243Earlier quoted context omitted.
Only within their refund period. I have had so many products break down after their return window. Most recent example: Expensive chargers which stopped work within a few months. The seller’s page was gone. Customer support was of no use. This seems to be a common pattern. Fly by night sellers whose pages disappear within a few days.
"duracell" cr2032s -- those little pancake batteries for your car keyfob -- that die within 4 months. Which is weird, because the duracells at my hardware store last like 5 years.
Yeah, I looked into buying batteries on Amazon. Prices seemed too good to be true. After reading some reviews, I confirmed that.
But I would imagine if you got in early enough, there weren't any negative reviews. There's definitely something wonky with how they aggregate reviews.
I see now Amazon has their own brand of battery. Presumably they don't have this problem. It's actually a pretty disgusting tactic: competitor brands are untrustworthy because of how Amazon handles inventory rather than the actual quality of the product.
I wonder what Amazon would do if you tried to sell your own Amazon batteries on their website.
Re: Amazon Liable for Defective Third-Party Products Rules CA Appellate Court
#244Earlier quoted context omitted.
Now I'm wondering if I can establish personal nexus in CA sufficient to qualify for such protections, while continuing to reside in place without all the Californians...
There’s something off about this comment, and simultaneously I’m aware that my response is reading way too far into it . The last phrase you use continues to perpetuate the odd perception that Californians are weird extreme hippie aliens that Middle America should avoid at all costs. And then, your comment simultaneously envies California’s strong worker and consumer protections. It’s almost as if Californians aren’t…
And, on the converse, maybe a certain political party would have a chance to win the Midwest and the South if everyone on the coasts didn't think the Midwest and the South was a conservative hellscape and... oh what am I saying, they'd all move to the big cities, which are gerrymandered into impotency when it comes to setting policy and choosing who runs the damn state.
(god I am so glad that Louisiana managed to go into this pandemic with a DINO governor, it would have been even worse with someone licking Trump's bootheels setting policy)
Re: Amazon Liable for Defective Third-Party Products Rules CA Appellate Court
#245Earlier quoted context omitted.
>Note that when ordering outside the country you still have to pay for the shipping fee of the return yourself _to_ the amazon store of origin you selecte That is false - I do order outside and it costs around 10 + 10euro/kg for around 7-10days delivery (express within 2-3days is around double). When I returned anything (3x times) - amazon paid back the shipping costs, BOTH my own sending and the bill sending back to…
What do you mean by "BOTH my own sending and the bill sending back to them? When did this happen, and from where? My last cross-country return was in 2017 for a lens (sold and shipped from amazon) and I had to pay for the shipping myself to amazon.fr from italy. Didn't get a refund for the shipping cost, although the replacement arrived for free. Note that the lens was originally shipped to france. I was substituting…
The initial shipping cost to me and then the return shipping from me to them (plus the cost of the goods).
In my case all the shipments were outside Germany, and the returns were from the same country originally shipped to. All the returns were back to Germany.
Edit: However, they should tell you in advance (before you order) if you will have to pay if you decide to return your order. If they don't tell you that you must pay for your return, the trader will have to pay for it. You don't have to pay any other charges that you were not informed of. [0]
[0]: https://europa.eu/youreurope/citizens/consumers/shopping/gua...
Re: Amazon Liable for Defective Third-Party Products Rules CA Appellate Court
#246Earlier quoted context omitted.
You must be talking about Winters Collective? I didn't know about it before, so I tracked it down and it sounds like such a nice place! I used to drive up and down 505 all the time visiting family in Oregon. It's been a while, but a stop in Winters will be in store for my next trip. "a unique collection of vendors who work in partnership to market as a group and showcase the goods of several small businesses in one c…
We have a thing like that in Michigan called Gibraltar Trade Center. At least, parts of GTC operate that way. There are also individual booths with individual cashiers. It's a great place to get a hepatitis tattoo, scam "6,000,000-watt" car stereo amplifier, or dubious candles that all smell like crayons plus whatever they claim to smell like. And these days, covid too.
Winters Collective is... not like that. It's a small storefront (maybe 1000 sq ft?) selling local handmade crafts. Etsy really is the best comparison. It's nice, but probably appeals mostly to tourists.
Downtown Winters is a great stop if you're coming up/down the 505. It's cute. Main street is closed off to vehicles and set up with tables for open air dining and wine tasting. There are two wineries, two breweries, and remarkably good restaurants for a town pop 7,000.
Re: Amazon Liable for Defective Third-Party Products Rules CA Appellate Court
#247I find it perplexing that Amazon is still so dominant in e-commerce despite being an all around strange and confusing experience with weird pricing and no name brands that's more like an eBay than a Walmart these days.
I just go to Costco and Walmart now for 99% of the things I used to buy on Amazon.
Re: Amazon Liable for Defective Third-Party Products Rules CA Appellate Court
#248Earlier quoted context omitted.
I could hardly disagree more. It takes some effort to find the good stuff, but Amazon is the superior way to shop online for most things.
what’s a category of good that Amazon excels at where they are the dominant seller e.g. where the search term has not been gamed by a dozen marketplace sellers? even with Amazon as the direct seller I don’t find them to be cheaper than other stores for almost anything. it’s really only when the pricing is competitive and directly from them where it makes sense to buy given convenience of fast shipping if you have Pri…
I don’t think there is a category where amazon shines, but I have had good results with car parts, gardening supplies, tools, books, household items.
I usually find a brand name seller with a website or a specific part number.
Or if I don’t know/care about a brand I read some reviews and look at review pictures I don’t buy the cheapest item and still scrutinize best selling item.
The top results could be garbage as people are saying, but somewhere in the first page of top rated results is the best item for a great price.
In a rural place, prime is a huge time and money saver, have had good customer service. I still don’t think other online retailers have caught up to amazon, I hope they do .
Re: Amazon Liable for Defective Third-Party Products Rules CA Appellate Court
#249Earlier quoted context omitted.
Yes, and therefore the retailer is incentivised not to sell junk in the first place. The problem with being an "everything store" is that everything also includes an overwhelming majority of crap, looking at you crappy "genuine sony" camera batteries that held about 10 minutes of charge, fulfilled by amazon.
Yeah, no, you got lucky with that - I found out Amazon can't be trusted with high-ticket items by getting a $1200 lens that turned out to be gray market. Works fine, but I better hope I never need warranty service. Amazon can't be trusted with high-ticket items, including but not limited to camera equipment. Go to B&H or Adorama, or Newegg or Micro Center for high-ticket computer parts (cf. the recent spate of GPU sc…
Didn't newegg get bought a while ago and allows the same knockoffs in their market? I'm honestly not sure where to turn these days
Re: Amazon Liable for Defective Third-Party Products Rules CA Appellate Court
#250This will have interesting impacts on all marketplaces. Ebay, Walmart, NewEgg, all the app stores on every platform - if a game is malware (or trashes your machine with a bug), is that Steam's responsibility? It's delivered from their servers with their packaging.
Yes, steam is responsible for refunding. In EU there is protections like this so you are allowed 14 days (if I recall correctly) to return an item bought online because you had no way to review it "in person". If you consider this law sans Internet it still makes 100% sense. It applies to phone-ordering from TV shopping channels, or mail-ordering as well. It keeps merchants honest for at least 14 days of products use, forcing them not to (re)sell items that will quickly disappoint. It overall makes it much easier to be a consumer which should be in everyone's interest.