Hmm.. this is like if section 230 was written in an opposite way such that sites that hosted content were liable for the things posted by 3rd parties aka you and me.
Amazon Liable for Defective Third-Party Products Rules CA Appellate Court
101–110 of 386 posts
Re: Amazon Liable for Defective Third-Party Products Rules CA Appellate Court
#102Earlier quoted context omitted.
Only within their refund period. I have had so many products break down after their return window. Most recent example: Expensive chargers which stopped work within a few months. The seller’s page was gone. Customer support was of no use. This seems to be a common pattern. Fly by night sellers whose pages disappear within a few days.
"duracell" cr2032s -- those little pancake batteries for your car keyfob -- that die within 4 months. Which is weird, because the duracells at my hardware store last like 5 years.
Yes, this exact same thing happened to me with cr2032s. Now I'm only buying from trusted retailers who own their inventory.
Re: Amazon Liable for Defective Third-Party Products Rules CA Appellate Court
#103Long-term, it would be good business sense for Amazon to address the counterfeit issue to remove the bad actors from their platform to stay in good standing with consumers so people continue to use their platform and purchase items without worry about getting scammed. Short-term, at least one idea to fix this is to implement more stringent checks/QA with their FBA policies. Do more stringent verification of imported…
> Long-term
That is the trick. If short-term Amazon accumulates enough money it can later on purchase businesses with a better reputation and repeat the trick again.
I have seen this done by General Electric. It purchases a medium size company with good reputation and loyal customers. GE reduces costs (quality, employee salaries, etc.) and milks the cow for a decade. When many customers have left because higher prices and lower quality then GE sells the company and repeats the trick with a new one.
For mega-corporations there is no incentive for quality beyond what regulations force them to assure by law. Making Amazon liable for defective 3rd party is the only way that Amazon will care about fraud and counterfeits.
Re: Amazon Liable for Defective Third-Party Products Rules CA Appellate Court
#104Earlier quoted context omitted.
I could hardly disagree more. It takes some effort to find the good stuff, but Amazon is the superior way to shop online for most things.
As someone with 2200 purchase on amazon over the last several years, you're definitely wrong. I have to use every trick up my sleeve to not get pure hot alibaba trash. It USED to be that amazon best seller items were good at least, and now those are an absolute trash garbage fest as well too. Go try to buy a strainer, charger, literally any appliance, anything, and tell me you get good results.
I recently bought Amazon's best seller hot oil frier. When we turned it on, the cheap thin metal of it bent from the heat so that the hot oil dripped on the floor. Turns out it was straight from a Chinese noname brand but marked as "sold by Amazon" on the website. When I tried to refund it, they told me that Amazon had just purchased the items for resale and that I should contact the original manufacturer for warranty. And they gave me a Guangdong address and a Gmail email.
By now every product listing on Amazon should be treated like SEO spam.
Plus there's now all these sellers trying to buy a 5 star review by promising a gift card. I recently saw a baby carriage with lots of 5 star reviews from teenagers who tried it out with plush toys because they didn't have kids yet.
Re: Amazon Liable for Defective Third-Party Products Rules CA Appellate Court
#105Earlier quoted context omitted.
As someone with 2200 purchase on amazon over the last several years, you're definitely wrong. I have to use every trick up my sleeve to not get pure hot alibaba trash. It USED to be that amazon best seller items were good at least, and now those are an absolute trash garbage fest as well too. Go try to buy a strainer, charger, literally any appliance, anything, and tell me you get good results.
If you've bought 2200 things despite it being so awful why would Amazon be inclined to fix it? Your orders show them it's working for you.
I didnt mention anything about amazon's inclination to fix it. I said that it's pure garbage on amazon and it takes an astronomical amount of work to find NOT trash, and even after this many orders I still get fooled when using all the fake review spot apps, etc.
Re: Amazon Liable for Defective Third-Party Products Rules CA Appellate Court
#106Earlier quoted context omitted.
As someone with 2200 purchase on amazon over the last several years, you're definitely wrong. I have to use every trick up my sleeve to not get pure hot alibaba trash. It USED to be that amazon best seller items were good at least, and now those are an absolute trash garbage fest as well too. Go try to buy a strainer, charger, literally any appliance, anything, and tell me you get good results.
I recently bought Amazon's best seller hot oil frier. When we turned it on, the cheap thin metal of it bent from the heat so that the hot oil dripped on the floor. Turns out it was straight from a Chinese noname brand but marked as "sold by Amazon" on the website. When I tried to refund it, they told me that Amazon had just purchased the items for resale and that I should contact the original manufacturer for warrant…
They really are like low quality SEO blog spam. I can't believe how many products I see with almost all 5 star ratings...for a completely different product.
Re: Amazon Liable for Defective Third-Party Products Rules CA Appellate Court
#107Earlier quoted context omitted.
As someone with 2200 purchase on amazon over the last several years, you're definitely wrong. I have to use every trick up my sleeve to not get pure hot alibaba trash. It USED to be that amazon best seller items were good at least, and now those are an absolute trash garbage fest as well too. Go try to buy a strainer, charger, literally any appliance, anything, and tell me you get good results.
I recently bought Amazon's best seller hot oil frier. When we turned it on, the cheap thin metal of it bent from the heat so that the hot oil dripped on the floor. Turns out it was straight from a Chinese noname brand but marked as "sold by Amazon" on the website. When I tried to refund it, they told me that Amazon had just purchased the items for resale and that I should contact the original manufacturer for warrant…
Yes, I actually quite literally fear for my life from factory chemicals or defects. A few years ago I saw a charger that was amazon's "best seller" and it had tons of 1 star reviews of peoples houses catching on fire...
Re: Amazon Liable for Defective Third-Party Products Rules CA Appellate Court
#108bought some wireless earphones from them a while back, the store sold me a knock off. open up a dispute and the owner told me their delivery guy was swaping fake ones for the real ones. took forever to send me new ones. after all that I went to post a review saying that this happened and guess what? my review never saw the light of day
> review saying that this happened and guess what? my review never saw the light of day
Product reviews that are not about the genuine product are not allowed (as they are shared between all sellers).
Seller issues should go to seller feedback.
Re: Amazon Liable for Defective Third-Party Products Rules CA Appellate Court
#109I’ve finally figured out how to buy non-counterfeit items on Amazon: try selling it yourself and see if Amazon says 3rd party listings are allowed. In the very few cases where you’re not allowed to proceed to create a listing, it is safe to purchase.
I see this type of comment all the time, but I've never purchased anything but legitimate items off of Amazon. What are you buying that you consistently run into fakes / knockoffs?
Re: Amazon Liable for Defective Third-Party Products Rules CA Appellate Court
#110Earlier quoted context omitted.
More specifically, the responsibility for chasing down the manufacturer for a refund is shifted onto the retailer, not the consumer.
Has Amazon systemically refuses refunds for people who try to return counterfeit goods? It definitely doesn’t care if you don’t even notice. But they do the returns if you ask. The former is what needs to change.
You can't even report that the reason for your return is that you suspect or know that the item you received is counterfeit during the return process. If Amazon cared about a problem this big, they would collect metrics from customers on it.