Amazon Liable for Defective Third-Party Products Rules CA Appellate Court

Post by [deleted] » Sun, Aug 16, 2020, 4:50 AM UTC

judge2020 wrote: post #34

elasticventures wrote: post #21

eBay is not same-same, it's much more marketplace-esque. eBay does not use a consolidated product listing, much more like a bulletin board each sellers products being sold under it's own URL. Amazon consolidates the listing for all sellers into a single product and uses their own ranking algorithms to determine which seller is in the "buy box" (which accounts for 97% of the items sales velocity). Amazon treats the en…

> eBay does not use a consolidated product listing, much more like a bulletin board each sellers products being sold under it's own URL. Try searching for a product on ebay right now and it's the exact same experience as Amazon. Both Amazon and Ebay's algorithms determine which usb drives show up first when searching for "usb stick", which is where 99% of their commerce is coming from.

Post by briandear » Sun, Aug 16, 2020, 4:53 AM UTC

ashtonkem wrote: post #12

jarym wrote: post #9

Common sense. Amazon want to ‘own’ the customer relationship and go to great lengths to that end then it follows they will have to ‘own’ any liability too. Imagine you went into a retail store with a faulty product and they were to try fob you off saying you need to go to their supplier/wholesaler/manufacturer. It mostly doesn’t work that way thanks to most consumer protection laws in place.

More specifically, the responsibility for chasing down the manufacturer for a refund is shifted onto the retailer, not the consumer.

Post by bitcoinbutter » Sun, Aug 16, 2020, 4:57 AM UTC

siruncledrew wrote: post #48

Long-term, it would be good business sense for Amazon to address the counterfeit issue to remove the bad actors from their platform to stay in good standing with consumers so people continue to use their platform and purchase items without worry about getting scammed. Short-term, at least one idea to fix this is to implement more stringent checks/QA with their FBA policies. Do more stringent verification of imported…

Post by djur » Sun, Aug 16, 2020, 5:00 AM UTC

Swizec wrote: post #43

irrational wrote: post #26

Earlier quoted context omitted.

Probably depends on what you are buying. I am a board gamer and counterfeit board games from Amazon is a huge problem. I stopped purchasing board games from Amazon after getting three counterfeits in a row.

How do you tell a board game is counterfeit?

Post by TheSpiceIsLife » Sun, Aug 16, 2020, 5:03 AM UTC

siruncledrew wrote: post #48

Long-term, it would be good business sense for Amazon to address the counterfeit issue to remove the bad actors from their platform to stay in good standing with consumers so people continue to use their platform and purchase items without worry about getting scammed. Short-term, at least one idea to fix this is to implement more stringent checks/QA with their FBA policies. Do more stringent verification of imported…