31–40 of 386 posts
eBay is not same-same, it's much more marketplace-esque. eBay does not use a consolidated product listing, much more like a bulletin board each sellers products being sold under it's own URL. Amazon consolidates the listing for all sellers into a single product and uses their own ranking algorithms to determine which seller is in the "buy box" (which accounts for 97% of the items sales velocity). Amazon treats the en…
Common sense. Amazon want to ‘own’ the customer relationship and go to great lengths to that end then it follows they will have to ‘own’ any liability too. Imagine you went into a retail store with a faulty product and they were to try fob you off saying you need to go to their supplier/wholesaler/manufacturer. It mostly doesn’t work that way thanks to most consumer protection laws in place.
bought some wireless earphones from them a while back, the store sold me a knock off. open up a dispute and the owner told me their delivery guy was swaping fake ones for the real ones. took forever to send me new ones. after all that I went to post a review saying that this happened and guess what? my review never saw the light of day
That seems a scam scheme. They send fakes and for the people that complains they send the real deal.
> my review never saw the light of day
Amazon does not want to give a good service, Amazon wants to sell products. Your review could have negatively impacted Amazon sells.
I doubt that, currently, there is any law that forces Amazon or any other website to publish all reviews. They can pick and choose to float or sink any store.
eBay is not same-same, it's much more marketplace-esque. eBay does not use a consolidated product listing, much more like a bulletin board each sellers products being sold under it's own URL. Amazon consolidates the listing for all sellers into a single product and uses their own ranking algorithms to determine which seller is in the "buy box" (which accounts for 97% of the items sales velocity). Amazon treats the en…
Try searching for a product on ebay right now and it's the exact same experience as Amazon. Both Amazon and Ebay's algorithms determine which usb drives show up first when searching for "usb stick", which is where 99% of their commerce is coming from.
In what world does this not just become a contractually required insurance policy covering Amazon, paid for by the third party. Granted, whoever pays in name, the cost will be passed on to consumers.
Well, maybe, maybe not. At least, it incentivizes Amazon to chase the culprits. The question is whether that incentive is big enough for them to fix / improve things.
"Pay as little as possible for quality assurance, down to a floor of $0"
to
"Pay as little as possible for quality assurance, down to a floor of $whatever number would convince a court that we made a good faith effort to prevent knockoffs."
Earlier quoted context omitted.
Or amazon just makes it more clear when you’re buying from a non-Amazon party that uses FBA.
Physical stores should do this too. Gets rid of the liability for what you sell.
Earlier quoted context omitted.
Big fan of Amazon here... I’ve been using Amazon since 1990-something… yet the co-mingling counterfeit items has caused me to stop using it for many items I formally purchased there. Amazon make inefficient use of truck rolls for delivery, often sending many trucks through my small residential subdivision every day, needlessly delivering one non-urgent item at a time. This is probably the key competitive challenge fa…
I keep seeing these complaints on HN... Is co-mingling a bigger problem in some regions, or have I just gotten consistently lucky? Or maybe I'm a sheep and haven't noticed? In all honesty, I would appreciate an excuse to stop using Amazon, because the amount that I buy from them compared to any other store makes me uncomfortable. But the co-mingling thing just hasn't come up for me...
Earlier quoted context omitted.
Product had been listed on eBay: Yes Was stored in an eBay warehouse: No, eBay does not have warehouses. Had facilitated payment: Maybe, but eBay typically just links one Paypal account to another Paypal account. eBay does not actually touch the funds. (Paypal has been it's own separate company for awhile now.) Shipped it out in eBay packaging: Unless they're using a service, typically shipping is up to the eBay sell…
> Was stored in an eBay warehouse: No, eBay does not have warehouses. eBay used to have a service where you could take any random junk to their mall kiosk or a FedEx store and eBay would sell it on your behalf. That would pretty much require them to have warehouses. Is that service dead?
bought some wireless earphones from them a while back, the store sold me a knock off. open up a dispute and the owner told me their delivery guy was swaping fake ones for the real ones. took forever to send me new ones. after all that I went to post a review saying that this happened and guess what? my review never saw the light of day
> the owner told me their delivery guy was swaping fake ones for the real ones That seems a scam scheme. They send fakes and for the people that complains they send the real deal. > my review never saw the light of day Amazon does not want to give a good service, Amazon wants to sell products. Your review could have negatively impacted Amazon sells. I doubt that, currently, there is any law that forces Amazon or any…
seems like Amazon was trying to hide the fact that this kind of stuff could happen on their platform
Earlier quoted context omitted.
Or amazon just makes it more clear when you’re buying from a non-Amazon party that uses FBA.
Physical stores should do this too. Gets rid of the liability for what you sell.
That is the only way to compete with Amazon. It is a race-to-the-bottom of quality and safety for the consumers.
Amazon takes what are common rules with their customers and their retailers and has broken all of them. Amazon competes directly with its retailers using the information that got from them. Amazon brands 3rd party retailers products as if server-by-Amazon but it takes no responsibility on delivery or quality.
Or Amazon is forced into compliance or we are going to go back to the middle-ages experience where everything is a flea market and weights and measures are never correct.