Earlier quoted context omitted.
> I watched hundreds of users, given the choice, or doing so themselves installing / using Chrome by their own selection. I don't know who you are, but having watched “hundreds of people” installing a web browser sounds a bit dubious… Personally, I have discussed with a few dozens of websites users and most of them would answer the question “what web browser do you use” with “Google” no matter if they were using Chro…
I remember seeing non-technical people back in the days making the switch to chrome because it was faster indeed. Firefox had to do some catch up, and words of mouth didn't work in Firefox's best interest for quite some time.
Gmail was bait to lure millions into the Googleverse, where they usually don't leave.
Personally I'm kind of happy to see Microsoft Edge gaining some marketshare at Chrome's expense. (even if it's mostly just Chrome)