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Garmin services and production go down after ransomware attack

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141–150 of 232 posts

Re: Garmin services and production go down after ransomware attack

#141
post #25

I am happy I am still able to run, even with their services down. But I found no comments on the internet at all about the reason of the incident.

If you run, but you don’t post it to strava, did you even run? /s

This is silly. I use the data to see where can I improve, not for bragging. I can not see it on the app while the service is down.

Yeah, sure, I can manually downlod it (as I can also take a paper and a pen and write the data), but that’s not a fair expectation.

Re: Garmin services and production go down after ransomware attack

#142

Earlier quoted context omitted.

It has a transactional guarantee of "maybe". I would _definitely_ not rely on this functionality for anything other than non-critical or time sensitive casual navigation on roadways. When I'm out in the bush, I need my device to be up and working locally. It seems that stuff designed in SV just assumes the lifestyle of 100% connectivity is universal.

Do you have any recommendations for digital mapping solutions that “just work” without connectivity?

Gaia GPS is fantastic. You can mix and match layers, and specify what bounds you want to download for a trip.

Right now I've got 3 GB stored locally, some of that for the usual locations that I wander out of connectivity, and some for a trip next week.

Garmin (formerly Delorme) Earthmate despite their other issues is great for state or province wide vector maps. Not as great for fine navigation and tracking (as it's designed to be paired with and control an InReach), but good for point of interest exploration.

Re: Garmin services and production go down after ransomware attack

#143
post #127
post #50

Earlier quoted context omitted.

It seems unlikely, Garmin is a very engineering led company. At least it was when I worked there 10 years ago! Part of that engineering focus is an insane attention to the BOM, and to support(call center) and warranty (returns & repairs) costs. I think both of these things make it unlikely that Garmin will add a cellular modem to start tracking otherwise unconnected devices.

Interesting. It surprises me how BAD most of Garmin's software is. They regularly break syncing functionality for weeks at a time. Sometimes watches need reboots to figure out how to sync to a phone. The sunrise/sunset graph on my $600 watch has NEVER been right. You can push activities to your Garmin account but they don't bother engineering in any additional functionality, eg, to show your last activity if uploaded…

I think they're hardware engineering focused, not software engineering. Hence your Forerunner 945 will last most of a week (minus gas-enabled exercise time), where your Apple Watch goes about 2 days at most.

Re: Garmin services and production go down after ransomware attack

#144
I've got a Fenix 5x, and I'm kind of old school about it. I don't use bluetooth, since my phone is typically off when I'm backcountry hiking. I load up all my traces and map layers over USB, have been for 12 years across a bunch of my Garmin devices

Re: Garmin services and production go down after ransomware attack

#145
post #128

I am happy I am still able to run, even with their services down. But I found no comments on the internet at all about the reason of the incident.

This is sorta interesting, my wife is doing a virtual race on Saturday where she'll need to push Garmin data to Runkeeper to validate times for top 100. Might need to test some things out. Though I guess if everyone's impacted, the event will need to figure out a workaround.

Can connect the watch to a computer using the charger cable and then grab the file from there.

Re: Garmin services and production go down after ransomware attack

#146
Hm. I recently bought a Garmin Inreach Mini (satellite emergency communication device), intending to use it for some long backcountry hiking/backpacking trips I'm planning on taking.

Really hope this isn't effecting their emergency service/emergency communication devices. Subscription management, at a minimum, was via the Garmin website.

Re: Garmin services and production go down after ransomware attack

#147

Hm. I recently bought a Garmin Inreach Mini (satellite emergency communication device), intending to use it for some long backcountry hiking/backpacking trips I'm planning on taking. Really hope this isn't effecting their emergency service/emergency communication devices. Subscription management, at a minimum, was via the Garmin website.

Garmin sat trackers use the Iridium sat network and outsource the response to GEOS so you'll be fine.

https://www.google.com/search?client=firefox-b-1-d&q=garmin+...

Re: Garmin services and production go down after ransomware attack

#148

Earlier quoted context omitted.

My Forerunner 935 is basically the same story today. I can't do anything on it via the mobile apps. I guess I probably could do something with their desktop app and the USB cable, but it's really struck me how crippled the device seems today with their servers down, basically nothing is available or works at all through either Garmin Connect or ConnectIQ mobile apps. The apps don't appear to have any recent data cach…

> My Forerunner 935 is basically the same story today. I can't do anything on it via the mobile apps. I also have a 935. Today I've so far recorded two activities. I can see my heart rate, and RHR for the last 7 days, I can see my training status (including VO2 max, lactate threshold, etc), I can see footsteps taken today and over the last 7 days, I can see my calendar, I can see my calorie burn today and over the la…

I could see all of that stuff (Garmin Instinct) until the app refreshed, and it all disappeared. Now only shows my steps and calories.

That said, I don’t care too much. I only use the app to track my weight and look at historical data for runs. Honestly the watch doesn’t lose much value to me

Re: Garmin services and production go down after ransomware attack

#149
post #9
post #6

Their products are designed to work offline. Despite the cloud being down I have full local functionality right now. (Though I can't see my history, surprised they don't cache that locally). Last year when I did a 9-day canoe trip with no cell phone reception, all of my Garmin gear worked flawlessly (wearables, navigation devices, and their offline map app). Can't say the same about my friends iWatches/fitbits or eve…

Do they? Last Garmin product I had was a Vivosmart HR: an internet connection and a Garmin connect account was required to change basic settings such as the display orientation. And there was no way to disable syncing.

They prompt you when you download Garmin Connect about whether you want to upload your data or not. If you choose not to upload then they'll store a local copy and let you look at some basic stats.

Re: Garmin services and production go down after ransomware attack

#150

Earlier quoted context omitted.

> My Forerunner 935 is basically the same story today. I can't do anything on it via the mobile apps. I also have a 935. Today I've so far recorded two activities. I can see my heart rate, and RHR for the last 7 days, I can see my training status (including VO2 max, lactate threshold, etc), I can see footsteps taken today and over the last 7 days, I can see my calendar, I can see my calorie burn today and over the la…

I could see all of that stuff (Garmin Instinct) until the app refreshed, and it all disappeared. Now only shows my steps and calories. That said, I don’t care too much. I only use the app to track my weight and look at historical data for runs. Honestly the watch doesn’t lose much value to me

It's still there for me too on my Vivoactive 3.
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