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Garmin services and production go down after ransomware attack
51–60 of 232 posts
Re: Garmin services and production go down after ransomware attack
#52I guess I always assumed Garmin made most of their money on their aviation products, since they are so dominant and so expensive. And those are designed to rarely if ever connect to the internet. But I guess I was pretty off on that, they’re only 20%. On a side note the graphs of their revenues per year and by category show a company that successfully branched out when their former big category, automotive, which was…
I used to sell Garmin car GPS back when I worked in a retail shop. They were really good devices. But yeah I'm with you I thought most of their money came from aviation (it seems like everyone uses Garmin products), but their sports watches sell like crazy.
Actually, I realized their network was down because this morning my watch would not sync after a run. :)
Re: Garmin services and production go down after ransomware attack
#53Yikes, does this affect inreach service? If so, lives are at stake.
Re: Garmin services and production go down after ransomware attack
#54Recently I was looking into Fish finders. Garmin has some cool tech and their maps are great. I’ll have to make sure I don’t get a connected device.
Having your gps time-out on you might be lethal. Imagine an hypothetical auto update bricking all gps devices in the group on a mountain top or the sea and relying on a compass and map if you were smart enought to bring it. Not having a gps makes many endouvers just that much more risky. Edit: made it clear it is a hypothetical scenario
You should always have backup navigation aids available (printed maps, compass, watch), regardless of whether you trust your GPS device or not.
Re: Garmin services and production go down after ransomware attack
#55Recently I was looking into Fish finders. Garmin has some cool tech and their maps are great. I’ll have to make sure I don’t get a connected device.
Having your gps time-out on you might be lethal. Imagine an hypothetical auto update bricking all gps devices in the group on a mountain top or the sea and relying on a compass and map if you were smart enought to bring it. Not having a gps makes many endouvers just that much more risky. Edit: made it clear it is a hypothetical scenario
Garmins update by USB, not GPS. There's no way for them to push an update to you on top of a mountain or in the middle of the sea.
Also, when I plug my Garmin watch into my computer by USB, it just brings up a USB mass storage device. I could drag a new firmware image over if I had one, but it's not going to auto-update and time out. I last updated in 2016, it's been going strong since 2013. Incidentally, battery capacity is down significantly, but it still lasts multiple days and multiple workouts.
They're actually really well engineered against accidental automatic bricking and loss of function, unlike most IoT devices and websites.
Re: Garmin services and production go down after ransomware attack
#56Yikes, does this affect inreach service? If so, lives are at stake.
I just put my inreach device out on my back deck and sent myself a test email and sms–seems to be working fine. I can't log in to manage my account, but their status page claims that the critical inreach services (SOS and comms) are up and running: https://status.inreach.garmin.com/
Re: Garmin services and production go down after ransomware attack
#57Earlier quoted context omitted.
My Forerunner 935 is basically the same story today. I can't do anything on it via the mobile apps. I guess I probably could do something with their desktop app and the USB cable, but it's really struck me how crippled the device seems today with their servers down, basically nothing is available or works at all through either Garmin Connect or ConnectIQ mobile apps. The apps don't appear to have any recent data cach…
I'd consider my Forerunner 220 almost completely un-crippled. I went for a run this morning, tracked it and got pace and distance information the whole time. If I look at my wrist, it tells me correctly that the time is currently 9:49 AM. If I unlock the device and scroll to the History tab, my run, and all previous runs since last September and their details are visible there. It acquires the GPS satellites the same…
I can't alter a watch face - i.e. alter the fields displayed. I'm not wanting to download a new face, just alter one already download and present in the app and on the watch, or alter any data fields around specific activities.
I get syncing to any 3rd party service is clearly totally out unless I manually transfer the .fit file via USB and I understand why this would need their servers, although it would be good if the mobile app allowed transfer of these files, without requiring a laptop and USB cable.
There's no reason for the entire mobile app to be totally and utterly broken because their servers are down. There's a huge amount of functionality in there that should just work locally without needing an internet connection. I can't even set an alarm via their app without it needing an internet connection!?
Re: Garmin services and production go down after ransomware attack
#58Yikes, does this affect inreach service? If so, lives are at stake.
I just put my inreach device out on my back deck and sent myself a test email and sms–seems to be working fine. I can't log in to manage my account, but their status page claims that the critical inreach services (SOS and comms) are up and running: https://status.inreach.garmin.com/
Yep just tried mine too. Well, that's a relief.
Re: Garmin services and production go down after ransomware attack
#59The internet-of-things that aren't really your things strikes again. When will manufacturers learn that their hardware should function even if their services are down? The whole account/subscription tacked on for no apparent reason thing is highly irritating, and Garmin is actually better than most.
Re: Garmin services and production go down after ransomware attack
#60Earlier quoted context omitted.
My Forerunner 935 is basically the same story today. I can't do anything on it via the mobile apps. I guess I probably could do something with their desktop app and the USB cable, but it's really struck me how crippled the device seems today with their servers down, basically nothing is available or works at all through either Garmin Connect or ConnectIQ mobile apps. The apps don't appear to have any recent data cach…
I'd consider my Forerunner 220 almost completely un-crippled. I went for a run this morning, tracked it and got pace and distance information the whole time. If I look at my wrist, it tells me correctly that the time is currently 9:49 AM. If I unlock the device and scroll to the History tab, my run, and all previous runs since last September and their details are visible there. It acquires the GPS satellites the same…
many people (I have no actual data to say whether it's "most" or not) buy these things and pay the related premium prices so they can use many more of the features they come with that the basic ones you list.
Try creating a relatively complex multi-step workout without garmin connect now that the old win 3.1 looking desktop app doesn't work anymore