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The AirPods Pro “Rattlegate”

annoying.technology

471–473 of 473 posts

Re: The AirPods Pro “Rattlegate”

#471
post #352

Earlier quoted context omitted.

There is no "battery repair" for $800. Can you give us more of the story please?

new 2018 MBP battery can't be repaired and you have to replace the whole casing.

The price of the battery is like $250 and it includes the whole top case. It's the exact same part where the price depends on the CompTIA failure code selected by the technician doing the work.

Re: The AirPods Pro “Rattlegate”

#472

Earlier quoted context omitted.

Same here. From Puerto Rico, too. I thought about sending my AirPods Pro to my relative living in FL, but with COVID-19 shipping delays I didn't want to risk missing the extremely narrow shipping window to send back the broken AirPods. They were all "Yep, this sounds like a problem! Let me set up a repair" until I sent my Puerto Rico address. Terrible support for non US-mainlanders.

Even though back in March, Apple said there were no Authorized Repair people in PR, I had found one through my own search. It's called Metro Technologies in Hato Rey, not too far from Plaza Las Americas. I can't vouch for them since I have yet to take my AirPods Pro there, and I don't know why Apple didn't show them on their own search page for finding authorized repair, but I decided to search on Apple.com again, ju…

Thanks for the info! I wonder if they deal with AirPods, though. Authorized Repair Centers usually deal with a subset of products and not ALL Apple products, at least the ones here in PR.

Re: The AirPods Pro “Rattlegate”

#473

Earlier quoted context omitted.

I daresay an iPhone, after R&D costs to Apple and third parties, probably costs less than $100 in materials.

You'd be very wrong. Component cost (not including any assembly cost) for any modern flagship smart phone is well north of $100. North of $300 on most phones. Take a look at the cost estimates that most folks do on smartphones (Ex. https://www.techinsights.com/blog/samsung-galaxy-s10-teardow... ). Apple isn't undercutting other companies by $300+.

Do you think third party vendors don’t charge for R&D?
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