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The AirPods Pro “Rattlegate”

annoying.technology

171–180 of 473 posts

Re: The AirPods Pro “Rattlegate”

#171
I just got my AirPods Pro replaced last week due to the same issue, it started with some squeaking sounds, but eventually it became a loud rattling sound and it became unusable.

Stopped by the Apple Store and they just replaced both he left and right one.

Re: The AirPods Pro “Rattlegate”

#172

Wow. I've had this same problem for months. I spent over an hour on the phone with Support just trying to describe the problem, until they came to the conclusion that there was absolutely no way to send me new ones or to have me send them my broken ones...because I live in Puerto Rico. The week prior, Apple had sent me a new cable for my phone in 2 days flat, yet when I had a problem, there was nothing they could do…

This is a very known feature of Apple, especially if you are subscribed to Louis Rossmann's channel. Basically, Apple is going to treat you first class only until you have a hardware problem. Not just allergic to any hardware needing repair, Apple will go out of their way to make your life miserable. At the very best their repair is to replace most of your device for a hefty price, at worst they will flat out refuse…

How is this a feature of Apple? I had the same experience with Sony Vaio’s in the early 2000s, corporate Dells, HP zBooks, and Apple Mac’s. Either they don’t bat an eye at the repair or they interrogate you about a liquid indicator or some other small issue to get out of it.

Going through it with my HP zBook that is making a squeaking sound from the speaker. “I do hear a little noise but the speaker works fine. No problem here. -HP Support”

Re: The AirPods Pro “Rattlegate”

#174
post #151

I don't know how I feel about these types of threads... the airpods are something of a technological miracle, I frankly can't believe how reliable they are despite the shortcomings (I have the Pros and have experienced occasional rattling issues, as well as connectivity issues, but still less issues than on similar devices from other manufacturers I had previously) I kinda feel like overly nitpicking these types of e…

> risks discouraging Apple and other companies from experimenting on cool new technology.

I don't think we have to worry about hurting Apple's feelings.

Re: The AirPods Pro “Rattlegate”

#177
post #61

This has happened to me with both my left and right AirPod, Apple was pretty good about replacing them but it was obviously still annoying especially since they’re $400 earbuds.

>they’re $400 earbuds. You do realize that the price of these is listed on their website. They're not $400.

I do realise that, Apple's website is where I got the price from and how much I paid.

They are $399 (sure, $1 less than $400) in Australia and New Zealand - maybe you're in a different country?

Link: https://www.apple.com/au/shop/product/MWP22ZA/A/airpods-pro

Screenshot: https://i.imgur.com/lfyAVod.jpg

Re: The AirPods Pro “Rattlegate”

#178
post #81

This might be off topic or overly pedantic but why must this be referred to as 'rattlegate'? How is this a 'gate'? In what way does a line of rattling heaphones resemble an incident where the president of the united States was caught incriminating himself on tape in a hotel? Why must this term be used for everything?

To reify something you have to name it, apparently. I see nothing wrong about it. Apple spends billions on R&D yet still manages to push crap designs to the market (as evidenced by Louis Rossmann). If naming something *-gate will make a dent in the public's "premium" image of Apple, I'm all for it. They sell the same crap as others, just overpriced, maybe with software that's better in some aspects. Apple almost neve…

Apple has an excellent warranty, takes care of their customers, so they totally cover defective products out of their own pockets. and Louis Rossmann is clueless about good product design.

Re: The AirPods Pro “Rattlegate”

#179
post #153

Are airpods really universally agreed upon to be a "perfect product"? Are we forgetting the price tag, the limited use time, the fact that they add 3 disconnected parts to your phone/headphones setup, or the fact that they were released along with the removal of a headphone jack, preventing users from opting out?

The success of AirPods continues to astonish me. I was gifted a pair, and they're sitting at the bottom of a drawer somewhere because I find them so irritatingly bad.

Highest customer satisfaction of any Apple product in history.

Re: The AirPods Pro “Rattlegate”

#180

Wow. I've had this same problem for months. I spent over an hour on the phone with Support just trying to describe the problem, until they came to the conclusion that there was absolutely no way to send me new ones or to have me send them my broken ones...because I live in Puerto Rico. The week prior, Apple had sent me a new cable for my phone in 2 days flat, yet when I had a problem, there was nothing they could do…

Same here. From Puerto Rico, too. I thought about sending my AirPods Pro to my relative living in FL, but with COVID-19 shipping delays I didn't want to risk missing the extremely narrow shipping window to send back the broken AirPods. They were all "Yep, this sounds like a problem! Let me set up a repair" until I sent my Puerto Rico address. Terrible support for non US-mainlanders.
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