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The AirPods Pro “Rattlegate”

annoying.technology

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Re: The AirPods Pro “Rattlegate”

#451

Post by Razengan »

ZoomZoomZoom wrote: post #402
Razengan wrote: post #381

Earlier quoted context omitted.

Can you name a company whose products have literally zero problems? What do you use? I bet I could dig up a bunch of problems and complaints about your championed company with a quick search even if I have never heard of them, and twist that into an “Stockholm Syndrome” for you too. Microsoft? Google? Samsung? Digging up negative stories about them would be too easy, without even leaving HN. Your comment shows the ab…

The problem with this kind of reasoning is that one does not need to champion a product to use it. Almost anything has issues, on the other hand not many brands have such a strong following claiming it's the best thing since sliced bread. My point is while Apple won millions of users (I very much doubt it's billions) it's a result of a much more elaborate strategy than just making and selling superior product, which…

> The problem with this kind of reasoning...

But you're perfectly fine with the kind of reasoning that pooh poohs the preferences of billions of people as "Stockholm syndrome", oh please.

> I very much doubt it's billions

iOS alone has a billion users, and Apple has been around since 1976.

Re: The AirPods Pro “Rattlegate”

#452

Post by Razengan »

macando wrote: post #294

Almost 60 people in this thread claimed having this issue with their AirPods Pro. Doesn't look like a case of 'a loud minority' to me. I bought mine a few week ago for $370. No issues so far, was supper happy that after 5 years I had finally found perfect earphones.

I've bought 2 AirPods Pros since soon after they launched, and no problems with any part (the 4 pods or the 2 cases) so far.

Re: The AirPods Pro “Rattlegate”

#453

Post by Kirby64 »

Bnshsysjab wrote: post #56
slivanes wrote: post #22

Earlier quoted context omitted.

My guess is that Apple can replace them 7 times and still be ahead profit-wise.

I daresay an iPhone, after R&D costs to Apple and third parties, probably costs less than $100 in materials.

You'd be very wrong. Component cost (not including any assembly cost) for any modern flagship smart phone is well north of $100. North of $300 on most phones.

Take a look at the cost estimates that most folks do on smartphones (Ex. https://www.techinsights.com/blog/samsung-galaxy-s10-teardow...). Apple isn't undercutting other companies by $300+.

Re: The AirPods Pro “Rattlegate”

#454

Post by Kirby64 »

slivanes wrote: post #22
nolaspring wrote: post #11

I contacted apple support and got a new pair. Free (with credit card hold until I sent the defective pair back). So far so good. But if it happens again... yeah not sustainable.

My guess is that Apple can replace them 7 times and still be ahead profit-wise.

You think the actual BOM cost for AirPods Pro's is less than $32? (Assuming you mean replace both earphones 7 times, so 8 total earphones)

Pretty sure that's on the low side. Plus, logistics cost of dealing with replacements and such adds far more than just absolute BOM cost.

Re: The AirPods Pro “Rattlegate”

#455

Post by zdwolfe »

apinstein wrote: post #329

I had this problem with my AirPods Pro, too. Funny thing though... I have intermittent tinnitus in my left ear, and it took me a few weeks to realize it wasn’t my ears making the noise but rather a problem w the AirPods. I had been switching between noise-cancelling and transparency mode, swapping ears, etc to see if it would go away. It didn’t, so I assumed it wasn’t an audio processing issue. Then one day I realize…

Wow! I'm in the same boat. I've had tinnitus for a while and at first I thought it was just my ears being weird. It got way worse though (the rattling) and I was able to tell the difference.

Re: The AirPods Pro “Rattlegate”

#456

Post by mastazi »

kalleboo wrote: post #217
mastazi wrote: post #216

Earlier quoted context omitted.

> you don't care if they have to swap out a whole motherboard for a single blown 0 ohm resistor as long as they're the ones paying for it. Some people do care about sustainable and environmentally friendly practices though.

They do sell refurbished machines, we don't know if the parts are repaired and put into those

We don't know but perhaps we might agree that this is most unlikely?

Re: The AirPods Pro “Rattlegate”

#457

Post by theonemind »

anonu wrote: post #197

Well thats a bummer to hear. I finally pulled the trigger and upgraded to the Pro after a pretty happy/successful run with the originals (1G). Actually my revelation that the Pros are inferior came on the first day before I even popped them in my ear. You can tell just by holding the 1Gs and the Pros in your hand: note the clearance between the lid and body on the 1G is almost non-existent compared to the Pro - a sig…

Given the speed with which I had charging problems, it surprises me that I don't hear more people complaining about it. The metal contacts inside the case of mine don't seem to protrude enough. I can usually get it to work again with a q-tip... but not by cleaning. I kind of put it down and swirl it around until it catches on the metal and pulls them out again a bit. Without that, no amount of jiggling or pressing will get charging contact. Then it happens again a few days later. The right side started doing it first. The left one followed a few months later.

But, i just had my own 'rattlegate' around the time of this post, and apple replaced the case under warranty for me with the bad pod, at least.

Re: The AirPods Pro “Rattlegate”

#458

Post by IMAYousaf »

twiceaday wrote: post #163
IMAYousaf wrote: post #161

Does anyone have a problem with their AirPods (not Pro) suddenly seeming dead silent? I've cleaned my AirPods very carefully and they are spotless. I've also had my ears cleaned out, but my AirPods seem to be whisper quiet. I've done all the tricks of trying to reconnect and disconnect and checked all the volume settings. Any advice here would be really welcome.

Have you restarted the phone?

I've restarted both the phone and computer, and let the batteries drain to 0% on the AirPods.

Re: The AirPods Pro “Rattlegate”

#459

Post by IMAYousaf »

chis wrote: post #168
IMAYousaf wrote: post #161

Does anyone have a problem with their AirPods (not Pro) suddenly seeming dead silent? I've cleaned my AirPods very carefully and they are spotless. I've also had my ears cleaned out, but my AirPods seem to be whisper quiet. I've done all the tricks of trying to reconnect and disconnect and checked all the volume settings. Any advice here would be really welcome.

Honestly I went at the grille with an electric toothbrush for a while and that fixed it.

I used an ultra fine point and covered it in a tiny hard wax ball to clean off my AirPods. I bet they're cleaner than even new ones at this point. No clue why they still sound so faint.

Re: The AirPods Pro “Rattlegate”

#460

Post by another_kel »

outworlder wrote: post #66
jb775 wrote: post #44

Earlier quoted context omitted.

Is there a hardware piece physically rattling inside? Or is this a software issue? I have the new airpods but haven't had any issues (besides a single airpod sometimes not syncing with my phone at first). For what it's worth, I rarely ever use the mic.

No, sounds like a software issue. EDIT: other sources are saying it is actually a hardware problem. But there's nothing actually "loose" that's physically rattling as far as people can tell (specially since noise cancellation off minimizes the problem)

It's hardware 100%. I had that thing on my left one first only in noise cancellation and close to max volume. But then I dropped it onto asphalt and that thing became loud af in any mode on any volume. Doubt that the drop affected the software.
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