Live data from Hacker News

Tesla worst for reliability in American driver survey

driving.co.uk

121–130 of 231 posts

Re: Tesla worst for reliability in American driver survey

#121
post #40

Earlier quoted context omitted.

Yeah - totally biased Study - Toyota and Merecedes on the bottom of the List and Buick at the top? Dodge? Kia? This study is a joke.

To be fair, I can not say Mercedes cars are reliable.

Mercedes drive hundreds of thousands of miles, they're well known for it...

http://www.mercedesmedic.com/many-miles-mercedes-benz-cars-g...

Re: Tesla worst for reliability in American driver survey

#122

Earlier quoted context omitted.

Last time I drove a rental car I left the airport driving with only one figure on a burning hot steering wheel. There was no switch. It took me pulling over at a rest stop to break out the PAPER manual to learn how to disable to fire, which was a good thing because by that point my backside was also starting to cook. I'd call that a significant design flaw.

Tesla or something else? Every car I've seen with heated seats (admittedly small sample size) had a hardware button with amber indicator LEDs showing you what setting it's on, so I'd certainly agree with not having an obvious switch being problematic. Made even worse by apparently turning it on by default? Moving everything into hidden modal screens of the infotainment system is not a trend I'm excited about.

Rental Audis with virtual cockpit have caused me to have to pull over in order to figure out how to control features. By comparison, the Teslas I have driven seem fairly straightforward.

Re: Tesla worst for reliability in American driver survey

#123

JD Power is clearly in bed with the traditional Detroit automakers. If you look at their history of rewards[0], you'll find that many times they choose the big three american companies vehicles over clearly superior import vehicles. They're vehicles on the page show one vehicle from each of the three big automakers in the US, one Chevy, one Ford, and a Dodge. There's also a Volvo in there that I'm sure fought some ba…

From your link, Toyota got the most awards this year, with Nissan and Lexus (Lexus is owned by Toyota) getting 2 awards.

Re: Tesla worst for reliability in American driver survey

#124
post #58
post #3

The survey is meaningless if they do not disclose the questions.

You could also argue that Tesla is misleading since it won't allow customers in 15 states to fill out surveys.

Tesla doesn't have the power, legally, to prevent you (the owner of Tesla) from filling out surveys or otherwise talking about the car.

That's because of first amendment in US constitution.

What really happens is: Tesla doesn't release customer information to anyone, including JD Power.

Which is a good thing.

If you bought a Tesla, would you want your contact info to be sold to whoever asks for it, like marketers or spammers?

Re: Tesla worst for reliability in American driver survey

#125

Earlier quoted context omitted.

Technically speaking his investment came with a retroactive co-founder status according to the company. But yeah no he wasn't there in the beginning.

Thus making it absolute garbage. I can spend as much money as I want convincing an organization to falsely call me a founder - that does not make it correct for anyone else to call me so.

Letter of the law vs spirit of the law.

Re: Tesla worst for reliability in American driver survey

#126
post #114

Earlier quoted context omitted.

Does complex imply harder to use? I find Tesla’s system easier to use than most infotainment systems. I would argue more features != harder to use.

I'm stuggling to come up with another meaning of complex that doesn't infer that something would be harder to use.

I am complex but, alas, have found that I am easy to use.

Re: Tesla worst for reliability in American driver survey

#127

This survey is garbage. Survey design is an art. And unfortunately, this survey does not differentiate between a big problem like "brakes are shot" and a small one like "My spotify playlist doesn't show up like I want". Dig a bit deeper, for Tesla, > Infotainment is the source of more than a quarter of all problems Another thing to point out is that J.D. Power’s IQS does not differentiate between a problem that is th…

It's also useless in time frame. This is over the first few months of ownership. I've owned two of the cars that rank near the top of this list and it's problems after 5 years that I care about. That's when you start to pay out of pocket and the problems get big. Most cars, now, don't survive ten years, but I want a car that's reliable from year 5 to year 10.

Amazingly a survey of initial quality measures initial quality.

Re: Tesla worst for reliability in American driver survey

#128

Earlier quoted context omitted.

And for several other manufacturers, the infotainment system is also the single largest source of problems, not "faulty brakes" or similar, so it's not like Tesla is being singled out here. > design issue in which everything works as intended but the learning curve might be too steep. It could be entirely argued that a design with a too steep learning curve, _especially when intended to be used in a moving vehicle_ i…

Though when you stuff everything except the engine and brakes into the infotainment system, it does put you in a worse spot when your infotainment system locks up. How many other cars do you need to learn a button combination on the steering wheel to reboot the infotainment screen when it crashes while driving, and then while it reboots your turn signals stop making sounds and you don't have a speedometer?

This is why I'm going to keep buying Mazdas - a hard push away from using a screen to display anything beyond nav/radio stuff. It's hard to beat a nice conventional gauge for at-a-glane readability.

Re: Tesla worst for reliability in American driver survey

#129

This survey is garbage. Survey design is an art. And unfortunately, this survey does not differentiate between a big problem like "brakes are shot" and a small one like "My spotify playlist doesn't show up like I want". Dig a bit deeper, for Tesla, > Infotainment is the source of more than a quarter of all problems Another thing to point out is that J.D. Power’s IQS does not differentiate between a problem that is th…

Well it's dangerous if people are fiddling with their infotainment system while driving and it's poorly designed. How is that any better than having bad brakes?

It's honestly surprising it's legal to play with that while driving, but you can't use your phone.

Re: Tesla worst for reliability in American driver survey

#130
post #121

Earlier quoted context omitted.

To be fair, I can not say Mercedes cars are reliable.

Mercedes drive hundreds of thousands of miles, they're well known for it... http://www.mercedesmedic.com/many-miles-mercedes-benz-cars-g...

Maybe the old ones, but I do not see myself using a newer ones more than 100-150k kilometers.
Post reply on HN