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The AirPods Pro “Rattlegate”

annoying.technology

361–370 of 473 posts

Re: The AirPods Pro “Rattlegate”

#361
The author calls out Apple for the ecological implications for replacing faulty AirPods every few months, but accepts no responsibility for purchasing the AirPods himself-- the product is designed around an embedded battery that can't be serviced and has a limited lifespan.

If you want ecological headphones, you could buy ones with no battery or a replaceable battery.

Re: The AirPods Pro “Rattlegate”

#362

This thread shows the absurd level of Stockholm Syndrome between Apple users. Year after year of user hostility and people still write "at least Apple has great service" (which is clearly not the case for a noticeable part of users here).

I've started to notice a tremendous "herd mentality" I watched a school of fish the other day, how they just all swim together and suddenly thought "Apple Users". I probably do the same thing and someone could say "Apple Detractors". Is this new or am I only just now paying attention?

Why are you so obsessed with Apple users? There are plenty of cases where large numbers of people do something together.

Re: The AirPods Pro “Rattlegate”

#363
post #262

Earlier quoted context omitted.

Given I have some hardware trouble with my current MBP. Can you tell me what the process for the refund is? (I'm being quoted $800 for a battery repair).

Apple offers battery replacement at a fixed price for MBP at their service centres, and the price is $129-$199 in the US depending on which model. https://support.apple.com/mac/repair/service MacBook Pro Out of Warranty 16-inch MacBook Pro $199 15-inch MacBook Pro with Retina display $199 13-inch MacBook Pro with Retina display $199 15-inch MacBook Pro $129 13-inch MacBook Pro $129 17-inch MacBook Pro (Vintage) $179…

If your device is old they consider it “legacy” and won’t fix. Legacy I think is 5 years.

Re: The AirPods Pro “Rattlegate”

#364
post #354

Earlier quoted context omitted.

I don't know dude, they've replaced like, 3 laptops for me, all the keyboards, everything. They fix it all, no problem, everything is easy when it's scheduled by appointment. I'm never at fault for the issue though.

They refused to replace an iPad whose screen shattered after falling from a chair less than two weeks after my wife bought it. One should note that it was specifically recommended to her in the shop as a good device to let the children watch Netflix on. Obviously, it wasn’t fit for that purpose. All they offered is buying the exact same fragile device again at a discount. I was so angry that I contemplated secretly p…

Did you have AppleCare?

Re: The AirPods Pro “Rattlegate”

#365
post #354

Earlier quoted context omitted.

I don't know dude, they've replaced like, 3 laptops for me, all the keyboards, everything. They fix it all, no problem, everything is easy when it's scheduled by appointment. I'm never at fault for the issue though.

They refused to replace an iPad whose screen shattered after falling from a chair less than two weeks after my wife bought it. One should note that it was specifically recommended to her in the shop as a good device to let the children watch Netflix on. Obviously, it wasn’t fit for that purpose. All they offered is buying the exact same fragile device again at a discount. I was so angry that I contemplated secretly p…

It would really be incredible if Apple devices were the only device with unbreakable glass screens. That's why phone cases are ubiquitous. Why should they pay for your negligence? You might have a point if they refused to replace the screen at your cost.

Re: The AirPods Pro “Rattlegate”

#366

Earlier quoted context omitted.

I don't know dude, they've replaced like, 3 laptops for me, all the keyboards, everything. They fix it all, no problem, everything is easy when it's scheduled by appointment. I'm never at fault for the issue though.

Same here, been through many replacement cycles with Apple, and whenever it was clearly Apples' problem, they replaced the system, no questions asked. There was the NVIDIA GPU flap, the thermal paste issue, the screen bleed, and even an iPhone - 3 MacBook replacements, and an iPhone, for free, because Apple took responsibility for having designed and shipped a shitty product (really, all were flaws in Apple's supplie…

The nVidia one at least was totally nVidia’s fault (at the time I had a Dell with the same fault that needed two motherboard replacements), and that soured their relationship with Apple to the point that you’ve never since been able to buy an Apple product with nVidia technology in it.

Re: The AirPods Pro “Rattlegate”

#367
post #354

Earlier quoted context omitted.

They refused to replace an iPad whose screen shattered after falling from a chair less than two weeks after my wife bought it. One should note that it was specifically recommended to her in the shop as a good device to let the children watch Netflix on. Obviously, it wasn’t fit for that purpose. All they offered is buying the exact same fragile device again at a discount. I was so angry that I contemplated secretly p…

It would really be incredible if Apple devices were the only device with unbreakable glass screens. That's why phone cases are ubiquitous. Why should they pay for your negligence? You might have a point if they refused to replace the screen at your cost.

I managed to drop my old Nexus 5X several times (from regular usage height, on a variety of surfaces), and it never even got any obvious scratches.

Screen design are all about tradeoffs, but some people got it right years ago.

Re: The AirPods Pro “Rattlegate”

#368
post #262

Earlier quoted context omitted.

Given I have some hardware trouble with my current MBP. Can you tell me what the process for the refund is? (I'm being quoted $800 for a battery repair).

Apple offers battery replacement at a fixed price for MBP at their service centres, and the price is $129-$199 in the US depending on which model. https://support.apple.com/mac/repair/service MacBook Pro Out of Warranty 16-inch MacBook Pro $199 15-inch MacBook Pro with Retina display $199 13-inch MacBook Pro with Retina display $199 15-inch MacBook Pro $129 13-inch MacBook Pro $129 17-inch MacBook Pro (Vintage) $179…

I wonder how much a keyboard replacement is.

Re: The AirPods Pro “Rattlegate”

#369
post #360

Earlier quoted context omitted.

This is such a biased comment. Even people who don’t buy Apple products will admit that so many aspects of their hardware is genuinely premium and not met by other manufacturers. The quality of the trackpad is at the top of the industry, and you’ll find nearly anyone admitting this, whether they use Apple products or not. And I’ve seen plenty of exclusively Linux-using developers have a wow moment when they sit down…

>when they sit down at a retina screen Please. High DPI screens are old hat. And Apple continues to stubbornly refuse to put touch screens in their computers, because they know what's best for you.

None of what you’re saying changes what I said.

Re: The AirPods Pro “Rattlegate”

#370
post #212

Earlier quoted context omitted.

Yes but then they wouldn't be the most valuable company in the world.

You seriously think people would pay or buy less of Apple products if they provided better repair options?

Yes. Apple is a religion and faith needs to be regularly be tested in order to grow stronger.
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