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The AirPods Pro “Rattlegate”

annoying.technology

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Re: The AirPods Pro “Rattlegate”

#311

Post by ux-app »

csomar wrote: post #262
dangelov wrote: post #256

Earlier quoted context omitted.

I had an MBP with a fried motherboard, out of warranty and paid for it to be replaced out of pocket (400 eur or so). Some months later Apple contacted me and WIRED money to my bank account to compensate the cost. This was for an Early 2011 MBP and they had GPU replacement program for it after a lot of reports about issues. All of this in North Macedonia, with no Apple stores (but the fix was done at an authorized res…

Given I have some hardware trouble with my current MBP. Can you tell me what the process for the refund is? (I'm being quoted $800 for a battery repair).

$800 for a battery??? how can a price like that be justified. I recently replaced the battery in my XPS13 myself for $90.

Re: The AirPods Pro “Rattlegate”

#312

Post by hellofunk »

ZoomZoomZoom wrote: post #267

This thread shows the absurd level of Stockholm Syndrome between Apple users. Year after year of user hostility and people still write "at least Apple has great service" (which is clearly not the case for a noticeable part of users here).

That’s kind of ridiculous. If it shows anything, it might show a disparity in how Apple handles repairs in different regions of the world. It doesn’t mean that every Apple customer is experiencing Stockholm syndrome. That’s just outlandish hyperbole and such nonsense is not fruitful.

Re: The AirPods Pro “Rattlegate”

#313

Post by kthartic »

SilasX wrote: post #220

This is a pretty short (and poorly styled) blog post that just links a much deeper dive, the latter of which should IMHO be where this submission links: https://forums.macrumors.com/threads/airpods-pro-rattlegate....

> and poorly styled

I disagree. Good line spacing, comfortable page width (doesn't take up the full width of my monitor), clean & concise, no 'junk' surrounding the content. I'm not sure I see where you're coming from

Re: The AirPods Pro “Rattlegate”

#315

Post by DavideNL »

tingol wrote: post #301
jmull wrote: post #293

Earlier quoted context omitted.

You understand that there is nothing available at any price that works perfectly, for everyone, all the time?

That's a nice straw man you've built there. This is a mass produced faulty product, not a fringe case where some guy got unlucky and ended up with a subpar purchase.

> This is a mass produced faulty product

...and Apple is replacing them for free.

Re: The AirPods Pro “Rattlegate”

#316

Post by Joeri »

karxxm wrote: post #303

Question for everyone with the Rattlegate problem: Do you brush your teeth with an electronic toothbrush while you hear something with your headphones? My theory is that various micro vibrations cause the problem :D

I have the problem since a few weeks, and no I’ve never done anything with microvibrations while wearing them.

I do wear the case close to my body, so it may be adhesive weakening caused by heat. That would explain why some people don’t have it at all and some see it happen 4 times in a row.

Re: The AirPods Pro “Rattlegate”

#317

Post by dewey »

kthartic wrote: post #313
SilasX wrote: post #220

This is a pretty short (and poorly styled) blog post that just links a much deeper dive, the latter of which should IMHO be where this submission links: https://forums.macrumors.com/threads/airpods-pro-rattlegate....

> and poorly styled I disagree. Good line spacing, comfortable page width (doesn't take up the full width of my monitor), clean & concise, no 'junk' surrounding the content. I'm not sure I see where you're coming from

Thanks, I wasn't sure if the parent comment referred to my writing or the blog design. The latter we try to keep as minimal as possible, with no JS (Except a tiny non-Google analytics snippet), ads, external fonts or other garbage on the page.

Re: The AirPods Pro “Rattlegate”

#318

Post by doctor_eval »

lmilcin wrote: post #128
personlurking wrote: post #62

Wow. I've had this same problem for months. I spent over an hour on the phone with Support just trying to describe the problem, until they came to the conclusion that there was absolutely no way to send me new ones or to have me send them my broken ones...because I live in Puerto Rico. The week prior, Apple had sent me a new cable for my phone in 2 days flat, yet when I had a problem, there was nothing they could do…

This is a very known feature of Apple, especially if you are subscribed to Louis Rossmann's channel. Basically, Apple is going to treat you first class only until you have a hardware problem. Not just allergic to any hardware needing repair, Apple will go out of their way to make your life miserable. At the very best their repair is to replace most of your device for a hefty price, at worst they will flat out refuse…

Not my experience. I accidentally rammed my trailer hitch into my leg, which fortunately for my leg was protected by the iPhone 6 in my pocket.

The hitch put a huge dent in my phone, broke the accelerometer and a bunch of sensors, obvious case damage though it was still working (remarkably).

I walked into an Apple store and they replaced it on the spot, for free, despite it being out of warranty and obviously my fault.

Just got my MBP keyboard replaced yesterday for free too (admittedly it is a piece of crap keyboard :).

Re: The AirPods Pro “Rattlegate”

#319

Post by ainiriand »

SilasX wrote: post #220

This is a pretty short (and poorly styled) blog post that just links a much deeper dive, the latter of which should IMHO be where this submission links: https://forums.macrumors.com/threads/airpods-pro-rattlegate....

I like the functional design. It renders quite fast and it is really legible. We really should go back to the age of readability, our attention spans would be grateful.

Re: The AirPods Pro “Rattlegate”

#320

Post by talkingtab »

ZoomZoomZoom wrote: post #267

This thread shows the absurd level of Stockholm Syndrome between Apple users. Year after year of user hostility and people still write "at least Apple has great service" (which is clearly not the case for a noticeable part of users here).

I've started to notice a tremendous "herd mentality"

I watched a school of fish the other day, how they just all swim together and suddenly thought "Apple Users". I probably do the same thing and someone could say "Apple Detractors".

Is this new or am I only just now paying attention?

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