The AirPods Pro “Rattlegate” • Hacker News Board

Re: The AirPods Pro “Rattlegate”

#51

Post by [deleted] » Mon, Jul 13, 2020, 10:45 PM UTC

[deleted]

Re: The AirPods Pro “Rattlegate”

#52

Post by dijit » Mon, Jul 13, 2020, 10:45 PM UTC

jborichevskiy wrote: post #13

dijit wrote: post #6

I have this issue; have been waiting for the apple stores to re-open, wasn't aware it was wide-spread.

I had my faulty Airpod replaced via mail after calling them. They ship you a working one with a return label and you have a few days to send your broken one back. They also put a hold on a card as a deposit.

I don't see such options in the Swedish store, but I'll call tomorrow. :) Thanks

Re: The AirPods Pro “Rattlegate”

#53

Post by somuchlan » Mon, Jul 13, 2020, 10:46 PM UTC

egypturnash wrote: post #35

picks up her trusty B&O earbuds and kisses them Never need to worry about charging them, soft replacable rubber cups fit into my asymmetrically-sized earholes, they're always there waiting in my bag on the rare occasion I want to use them, I am gonna be so sad when my 6s breaks and I have to replace it with either an Android phone or an iPhone with no audio jack, maybe I'll just get one of those lightning⟷audio adapt…

I've always been curious of picking up a pair of bluetooth B&O buds, but as an Apple user - the W1/H1 chip for constant pairing with no interference in high traffic areas (subway, city streets) is huge

Re: The AirPods Pro “Rattlegate”

#54

Post by flog » Mon, Jul 13, 2020, 10:47 PM UTC

I had this. The first attempt to fix was to ship a replacement rubber earpiece, which didn't work. Ultimately they replaced the entire earbud.

Re: The AirPods Pro “Rattlegate”

#55

Post by somuchlan » Mon, Jul 13, 2020, 10:47 PM UTC

I just dropped my left airpod pro replacement in the mail today. Fingers crossed this works, I had the right one replaced just three months ago for not charging. The "seal test" never works either for both ¯\_(ツ)_/¯

I do agree these have by far been the most needy/buggy pair of wireless headphones I've owned in the past 5 years (Beats, Bose, Sony, Anker, B&O). Yes, I own a lot of headphones

Re: The AirPods Pro “Rattlegate”

#56

Post by Bnshsysjab » Mon, Jul 13, 2020, 10:48 PM UTC

slivanes wrote: post #22

nolaspring wrote: post #11

I contacted apple support and got a new pair. Free (with credit card hold until I sent the defective pair back). So far so good. But if it happens again... yeah not sustainable.

My guess is that Apple can replace them 7 times and still be ahead profit-wise.

I daresay an iPhone, after R&D costs to Apple and third parties, probably costs less than $100 in materials.

Re: The AirPods Pro “Rattlegate”

#57

Post by grawprog » Mon, Jul 13, 2020, 10:48 PM UTC

This might be off topic or overly pedantic but why must this be referred to as 'rattlegate'? How is this a 'gate'? In what way does a line of rattling heaphones resemble an incident where the president of the united States was caught incriminating himself on tape in a hotel? Why must this term be used for everything?

Re: The AirPods Pro “Rattlegate”

#58

Post by ngcc_hk » Mon, Jul 13, 2020, 10:49 PM UTC

It is not a gate level issue. Any lying. Any secret tape. Any abuse of public authority involving CIA ...

Re: The AirPods Pro “Rattlegate”

#59

Post by css » Mon, Jul 13, 2020, 10:49 PM UTC

I have received 3 full replacements for this issue.

Re: The AirPods Pro “Rattlegate”

#60

Post by NullPrefix » Mon, Jul 13, 2020, 10:49 PM UTC

WildGreenLeave wrote: post #16

I've gotten both my left and my right Airpod pro replaced on different occasions. My right one after 4 months and my left one 1 month later. So far, all of my friends/coworkers that own the pro's also got them replaced at some point within 6 months, or are dealing with the 'Rattlegate' issue. I am blown away by the quality of the pro, both positive and negative. How is it that we are all paying $280 and still have to…

>CreditCard got charged

I somehow misunderstood this part. Do you have to pay for warranty replacement?