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I am loving HEY so far, but this is one thing I hope they walk back. I get it, it's not the same as a traditional "inbox," but why does that matter? "Imbox" is annoying to look at.
I think they should create a way to rename the Imbox though, so that when people get it, they don't have to look at the weird "typo" anymore.
Genuinely need to block Hey in keywords now. The marketing is too much.
Are you suggesting the drama with Apple was part of their marketing? Because I dont see lots of Hey from marketing side, I do see lots of hey on the argument against Apple App Store.
Hey is a mailbox app that costs $99/year, doesn’t support IMAP (edit: or POP), and with a UI straight out of 2007. This app would never be getting this kind of attention otherwise. It’s brilliant marketing and is exactly the type of thing they talk about in their book.
I love rails so I was hoping this would be awesome but between the invite-only sign up and seeing some of the impractical design decisions they have implemented, I don't think I will be using it, at least not any time soon.
I really want someone to develop a "better email" for the general populace that would be intuitive and offer chat-app-inspired improvements that could really supplant email but seeing what I have this service really seems like something geared toward techies.
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It's a minor distraction that isn't necessary and doesn't add anything. When I see a typo, I instinctively go back and re-read the word or sentence to make sure I didn't misread something. The last thing I want in my e-mail client is additional mental overhead. It's a minor detail, but it's also unnecessary, subtracts more than it adds, and it's easy to fix.
> doesnt add anything This entire discussion thread exists because of that one little thing. In other words, it adds marketing value. Getting people to discuss your product, even if negative, is still free marketing.
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That’s all super fair, but they also argue this direction allows them to innovate as well. Notably, their direction resembles a rails approach and lets the server do more work. (Because Hey is instead just a standard API client, whereas the client can tell the server things that you just can’t do with IMAP.) I imagine with the Apple situation they are working on adding support currently however, even if it’s reduced.…
> That’s all super fair, but they also argue this direction allows them to innovate as well. That's true, but I would argue, perhaps somewhat conservatively, that email is an area where we don't want or need much innovation. Email works fine and has for decades. In many cases, "innovation" (except at the protocol level) has made things worse.
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For me it was their marketing message. Empty, annoying, misleading and filled with pats on the back, Apple style. Except I can't find anything innovative
Come on, nothing innovative? It really is innovative. Whitelist screening, batch replying, proper “reply later” etc I think imbox is embarrassing, and I don’t like the graphic design, but it’s definitely innovative and good for them for doing something different.
My problem is I associate DHH and the Basecamp folks with the "Web2.0" of yesterday, and slow, hard-to-scale Ruby and Rails stuff. (Remember the year when everything looked like the RoR "To Do list" demo app?). All their branding, personal and professional, is a decade old.
I'm sure the tech teams at Shopify and Sephora, both of which regularly do 50k+ requests per second, or maybe Airbnb, Github or Hulu will be super eager to hear your opinions about how Rails is slow and can't scale.
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That’s all super fair, but they also argue this direction allows them to innovate as well. Notably, their direction resembles a rails approach and lets the server do more work. (Because Hey is instead just a standard API client, whereas the client can tell the server things that you just can’t do with IMAP.) I imagine with the Apple situation they are working on adding support currently however, even if it’s reduced.…
What do you think they can do with their custom API that IMAP can't? IMAP has server-side search and a file-based representation of things like configuration. It may not be as easy to write as a JSON API, but once you do, the interface is flexible enough to really accomplish anything.
As for IMAP with more JSON there would also be Fastmails https://jmap.io/
The Basecamp folks are opinionated and strong-willed, so I'm not sure that they will back down on the unfortunately named "imbox," but I hope they do. Fortunately this isn't as colossal of a mistake as the no-delete-gmail mistake, and in the end, it's not a huge deal (q.v., the name of the iPad was a big deal to some when it came out) but they clearly were too clever for their own good here.