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Basecamp’s founders are trying to start an email rebellion

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181–190 of 219 posts

Re: Basecamp’s founders are trying to start an email rebellion

#181
post #83

So it doesn't download tracking pixels. But my email client doesn't, either. Furthermore I read only plain-text email 99.9% of the time. What's the use case exactly?

For people who doesn’t have the time/skills/energy to do what you described but still want to avoid being tracked, somewhat care about privacy and using email with less distractions.

Energy of not using a webmail? IIRC Thunderbird as well as most other email clients don't download remote images by default.

Re: Basecamp’s founders are trying to start an email rebellion

#182
post #66

Earlier quoted context omitted.

How is that not the same thing as paying for an email account with fastmail?

In terms of the binding agreement, it isn't any different, except you can can move to different providers whereas if you don't own that domain, the service provider has you by the balls.

I use my own domains but if those expire someone else can gain access to my email? Don't forget that domain names can be valuable and may need to get sold if someone bids high enough.

Re: Basecamp’s founders are trying to start an email rebellion

#183
post #9

Earlier quoted context omitted.

I don't get how they can complain about Google stifling innovation in an open system since 2004 and then close off their counter-offering by not offering IMAP. I'm gonna stick with running my own mail server to get around Gmail. It's $5 a month, has a calendar, I can use any mail app I want to, I could import old emails if I cared to. I'm also sure I could get the "tracking pixel name-n-shame" feature they're so exci…

The feature set would be extremely difficult to clone via IMAP + SMTP without being confusing. One of the major features is that you can change the subject that is displayed on an incoming email, and that it won't be changed when you respond (so if someone sent you an email with "no subject" as the subject, you can change it to "foo bar foo". They will still see "no subject" when you reply, and conversations won't be…

> every unique sender gets put into a screening folder

I just set up a gmail filter to have everything skip the inbox. Adding exceptions is not so convenient but it works.

Re: Basecamp’s founders are trying to start an email rebellion

#184

"Three months into the pandemic, the argument about the moral and economic superiority of the modern office is over. Remote work works." So, I have worked (mostly) remotely for years, and I don't think I agree with this. It works for some people, in some situations. There are absolutely times when you need to be in the office with other people, and even if my client is in another town I have to drive over there to ta…

Remote work has its advantages and disadvantages, objectively speaking.

Subjectively, remote work doesn't work for me. It's depressing and I feel disconnected. I need physical human interaction.

Re: Basecamp’s founders are trying to start an email rebellion

#185

"Three months into the pandemic, the argument about the moral and economic superiority of the modern office is over. Remote work works." So, I have worked (mostly) remotely for years, and I don't think I agree with this. It works for some people, in some situations. There are absolutely times when you need to be in the office with other people, and even if my client is in another town I have to drive over there to ta…

I believe if anything this pandemic has shown, is that remote work is much worse than in office work. Boring Video meetings. Lack of interactions. It takes two or three times to do the same things remotely in my line of work (Product Manager). It is good to have the flexibility of working remotely, but I will never choose it as my way of working.

what is the psychology behind those countless, sometimes day-long meetings? A mix of collective procrastination and signaling of business?

I'm not opposed to small, high interaction (not passive listening!) calls that are time-boxed; but somebody, somewhere will have to do actual work. The allocation between coordination/planning and execution seems way off in many companies.

Re: Basecamp’s founders are trying to start an email rebellion

#186
post #52

The pricing is more than steep. For that amount I can also buy an office 365 subscription which doesn't sell my data, and gives me access to all the desktop tools. I mean I'm willing to spend for this for a private mail address with a new way of working (I could even live without imap), but I can't justify these costs.

Almost every individual product or feature offered by O365 has a premium competitor. This dismays some people, but it’s fine that the default options in Office don’t work for everyone.

Re: Basecamp’s founders are trying to start an email rebellion

#187

This is nice, but doesn't solve the real problem. Its 2020 and its really hard to find something. Ideally there would be one place to organize/manipulate different information/date providers and email would just be one of many. For example: If I get a file via email, I might also have a local copy that got updated and is newer. Part of the conversation might not have happened on email but on [random messenger app] an…

now that gmail is showing me ads within their Android app, I'm looking to change providers. The trouble is, Gmail's search is so fantastic that it is very hard to move away from. Without search, there is no way to navigate a decade worth of email.

Re: Basecamp’s founders are trying to start an email rebellion

#188

Earlier quoted context omitted.

I've found that the biggest problem was missing those things that got discussed informally around the office. There would be interesting problems you could solve, but you rarely heard about them.

I've become quite adept over the years at building up contacts across different parts of the business org, just through quick "water cooler" chats with people I meet while I'm making a cuppa. I'll even go to a different floor from time to time just to expose me to more people. The convenience factor of "Hi, how are you doing?" turning in to a little bit more of a conversation, in a circumstance when I know I'm not di…

All excellent points, and all things which I would expect to become gradually bigger problems over time, as the "water cooler" info you compiled, becomes less and less current.

Re: Basecamp’s founders are trying to start an email rebellion

#189
post #131

Earlier quoted context omitted.

On the short term it works. We will have to see about the long run.

Why will we have to see? It's not like this is the first time anyone has worked remotely. People have been working remotely for decades, which is proof that it works for those people. In fact entire companies recently (last 5ish years) have created entirely remote companies.

In at least some companies (e.g. Yahoo), they decided it worked, and then later decided no, it didn't. I wouldn't be surprised if we see a lot of backpedaling on remote work, after six months or so.

Re: Basecamp’s founders are trying to start an email rebellion

#190
post #13

This is quite an innovative approach to email, and they describe the features here: https://hey.com/features/ - screening by default - removes email tracking pixels - streamlined reply/read flows - improved attachment handling - doesn't interrupt you by default There's also a video tour of the product from the CEO here: https://www.youtube.com/watch?time_continue=296&v=UCeYTysLyG... For me as a gmail user I'm keen to…

the Video looks great. Reply later, and set aside do seem really useful. I'd like that for work email, not just a personal hey.com address. I wonder if they considered just building an email client. A lot of this doesn't require a special backend, and could be done for any email provider with a special client. Then it wouldn't require anyone to change addresses.
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