Looks like a good product. Its an interesting test of how much people value privacy, I'd imagine 99.9% of people would rather be tracked and have ads than pay for email.
Basecamp’s founders are trying to start an email rebellion
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Re: Basecamp’s founders are trying to start an email rebellion
#82The pricing is more than steep. For that amount I can also buy an office 365 subscription which doesn't sell my data, and gives me access to all the desktop tools. I mean I'm willing to spend for this for a private mail address with a new way of working (I could even live without imap), but I can't justify these costs.
For a private email address the pricing does indeed seem quite steep.
For a business email system it seems to miss a few features, especially around meetings.
Email seems to be warming to innovation again, but an approach that doesn't go for rip and replace, but rather augments and extends these features into existing email clients might have its benefits? e.g. Yablo [1] extends Outlook with a team collaboration and productivity environment, but it is still the full Outlook client and email to the outside world, so existing workflows and integrations built around that aren't disrupted.
[1] https://yablo.io (currently in open beta)
Re: Basecamp’s founders are trying to start an email rebellion
#83So it doesn't download tracking pixels. But my email client doesn't, either. Furthermore I read only plain-text email 99.9% of the time. What's the use case exactly?
Re: Basecamp’s founders are trying to start an email rebellion
#84They mentioned that Gmail, Apple, and others don't do anything to stop you from getting emailed from people you don't want to hear from, but this new tool does. I've only gotten a probably less than 10 spam messages in the past decade, they all go into Spam. I check spam every once in a while for the occasional time there is a false positive, but otherwise requires no action from me. Vs basecamp approach which is mor…
Have you ever been on the receiving end of a sales person's drip campaign?
Re: Basecamp’s founders are trying to start an email rebellion
#85They mentioned that Gmail, Apple, and others don't do anything to stop you from getting emailed from people you don't want to hear from, but this new tool does. I've only gotten a probably less than 10 spam messages in the past decade, they all go into Spam. I check spam every once in a while for the occasional time there is a false positive, but otherwise requires no action from me. Vs basecamp approach which is mor…
HEY also has a spam filter which every email hits before it hits The Screener.
Re: Basecamp’s founders are trying to start an email rebellion
#86I admire rethinking tools like this, but I think that in practice most people are better off not having a preordained organizational system built into how they interact with their email. For novices I'm sure it's useful but if you are tech-literate you probably prefer something that gets out of your way and lets you systematize according to your own mental model. If you're a gmail user and you haven't found something…
I've been using https://www.kiwiforgmail.com/ and really like it.
Re: Basecamp’s founders are trying to start an email rebellion
#87This is quite an innovative approach to email, and they describe the features here: https://hey.com/features/ - screening by default - removes email tracking pixels - streamlined reply/read flows - improved attachment handling - doesn't interrupt you by default There's also a video tour of the product from the CEO here: https://www.youtube.com/watch?time_continue=296&v=UCeYTysLyG... For me as a gmail user I'm keen to…
A lot of the features advertised by HEY have been sorely missing from Gmail for a long time. I wouldn't exactly call them innovative. Gmail will have an easy time implementing these features, now that someone is kicking them out of their decade-long slumber. Plenty of people will be happy to pay for a quality and not-Google email service. Glad to see they have the resources and willpower to do this!
Google had an innovative email platform called Inbox that was widely loved by its users and they killed it two years ago. If the market is not billions of people they just don't care about it.
Re: Basecamp’s founders are trying to start an email rebellion
#88Earlier quoted context omitted.
I think being able to edit the subject and take private notes directly attached to the email are really good features.
"take private notes directly attached to the email" what does this mean?
Imagine using a draft reply in Gmail as a notepad on a thread. It's that plus a few other things, but you don't have to worry about accidentally hitting send at some point, it's properly designated as a note (how the interfaces displays it, I don't know).
Re: Basecamp’s founders are trying to start an email rebellion
#89They mentioned that Gmail, Apple, and others don't do anything to stop you from getting emailed from people you don't want to hear from, but this new tool does. I've only gotten a probably less than 10 spam messages in the past decade, they all go into Spam. I check spam every once in a while for the occasional time there is a false positive, but otherwise requires no action from me. Vs basecamp approach which is mor…
Have you ever been on the receiving end of a sales person's drip campaign?
Yes and I click the Unsubscribe link if I don’t want to receive anymore emails
Re: Basecamp’s founders are trying to start an email rebellion
#90I’m disappointed in Hey so far. It’s a closed system (no IMAP). They are charging a premium price for it over Fastmail or Google Gsuite. There is no calendar. No ability to import old emails into it. Seems like they could have just released a mail app sitting on top of Fastmail and had more/better features from day one.
I don't get how they can complain about Google stifling innovation in an open system since 2004 and then close off their counter-offering by not offering IMAP. I'm gonna stick with running my own mail server to get around Gmail. It's $5 a month, has a calendar, I can use any mail app I want to, I could import old emails if I cared to. I'm also sure I could get the "tracking pixel name-n-shame" feature they're so exci…
> I'm also sure I could get the "tracking pixel name-n-shame" feature they're so excited about if I took some time to write some in-depth filters.
Sure, _you_ could, but how many other potential customers can?
I'll admit, the lack of IMAP is a bit of an issue for me as well, but the other features may overcome it.