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Americans, it turns out, would rather visit a store than buy food online

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Re: Americans, it turns out, would rather visit a store than buy food online

#221

I use freshdirect and I can see why people prefer their own shopping. With the pandemic a lot of products are perpetually sold out and there's a week long wait for delivery slots. More importantly, the produce and meat they deliver will often be a day from going bad. I've gotten mushrooms that had more black spots than not on them. So I don't even bother anymore to order perishables.

Came here to say how good freshdirect is. Been a happy customer since 2008 if not longer.

Re: Americans, it turns out, would rather visit a store than buy food online

#222
post #96

Earlier quoted context omitted.

You don't get any discount in this case though. You're still paying $2-3/lb for bruised apples that are like you said literally waste at that point and $2-5/lb for chicken that if you picked out yourself would be of higher quality. Even if they did give you a price break for lower quality food. They'd still do things like give you a pineapple that will never ripen before it rots like we received last week.

in a competitive market (which US groceries mostly are) if the store has to "eat the cost" of bruised fruit, then the price will necessarily have to be higher on the fruit they sell. Think of it this way, you have fruit at home to be shared by all the members of your family, it was fine when you bought it, but now some of it is bruised. So now you own a mix of fruit: what do you do, throw away the bruised fruit, or t…

What you're missing out on is information asymmetry.

If you're insuring against a risk, and you have more information than the insurer, you may be profiting and the insurer may be running a loss.

If you're picking out your own groceries, you can select the pristine fruit and vegetables, and the grocery store takes the loss. With a disinterested picker, you take a portion of the loss.

Re: Americans, it turns out, would rather visit a store than buy food online

#223
post #145

Earlier quoted context omitted.

This car has dents but those don't matter. Full price for you. Car still gets you from a to b just fine. This jacket has some holes and few stains but it will still keep you warm.

Effectively, there is no difference between an apple and one with a bruise. I still get the same nutrition and taste, most other differences being unimportant. A jacket with a hole has massive loss of effectiveness, and I don't receive a new jacket to wear each day. A car with a dent has significant loss of value, not that it's something I'm terribly concerned with, I run all cars until they die.

there is not the day you buy it. you are absolutely correct. it got bruised being dumped in the bin in the morning, and when you buy it in the afternoon there is no difference in nutrition and taste.

You should buy milk and meat that expires the next day when you shop. I still get the same nutrition and taste, most other differences being unimportant. just like dense and purposefully dense to get that much needed confrontation is the same thing, to everyone around you.

Re: Americans, it turns out, would rather visit a store than buy food online

#226

Earlier quoted context omitted.

> Featured was a dozen eggs for $4.59 (why featured?), and I'm not sure why that's featured when it's a terrible price. That's exactly why it's featured. This is no different than being in an actual grocery store. All the high markup items get the premium shelf space too. And stores often have the same meaningless signage on their shelves as well: "Look!", "Wow!", "Special Offer!", heck even some just literally say "…

> This is no different than being in an actual grocery store. On a phone, you've only got a couple inches to view at a time. It's TOTALLY different. If all you do as a designer is take things in store and literally transcribe them to a phone, it won't work. It's a terrible way to design. And I still don't understand difference between featured and store pick btw.

Is there supposed to be a difference in meaning?

Or was the difference in the text just intended to make your brain pause to consider whether there was actually a difference in meaning?

Every moment you think about it is one more moment that the marketers have your attention.

"Design" is very subjective. Whether it is "good" or not all depends on the goals of whatever it was designed for.

Take a physical IKEA store for instance. If you want to make it quick and easy to shop, it's a horrible design. If you want to keep someone in the store for a long time, it is very good.

Re: Americans, it turns out, would rather visit a store than buy food online

#227
post #2

It's not that I want to visit the store it's that I can't trust the store people to properly pick out fresh produce or good meat. When the stock person just takes a bucket of apples and dumps them in without care so most of them are bruised, why would I want that same person selecting which apples to send me? Often times to find 3 apples I have to examine 10+. Most of the produce selection is this way. Meat selection…

This was a point of price differentiation at some of the online grocery retailers I used while living in London. Some folks will be willing to pay more for “perfect” produce — even for bananas as an example there’s a need for a slider of green to yellow that is really relevant.

Re: Americans, it turns out, would rather visit a store than buy food online

#228
There are a few problems with online groceries.

1. Out-of-stock substitutions. It depends on which low wage workers is picking the substitutes. They always pick items that are either bigger or more expensive than what we ordered if they can but that doesn't always mean better.

1a. Out-of-stock, no substitutions. I suspect that this also depends on the worker. Before the pandemic, I just don't believe that the store is completely out of the items and any suitable alternatives. I think the worker just got lazy.

2. Shopping by pictures can be deceiving. We once ordered greens from the produce section. What we ended up with was enormous 2 foot stalks of greens rather than the "normal-sized" product. It wasn't the store's fault. It's just hard to tell the difference from a picture.

3. Not receiving part of the order. There have a few times from different places that we did not receive our whole order and we had to return (45 minute drive one way) to the store to get it. It was just store error and we weren't that diligent about checking every single bag before we left the store.

All that being said, I think it is generally better than shopping in store. I think it's less emotional and more planned and therefore almost always cheaper.

Re: Americans, it turns out, would rather visit a store than buy food online

#229
post #141

Earlier quoted context omitted.

Playing devil's advocate: an enormous amount of food waste is caused by people simply refusing to buy ugly food. It's literally less wasteful to shave off most of a carrot so that it's a baby carrot, than to try to sell the same carrots as-is. There's nothing wrong with the ugly carrots--but they'll rot on the shelves. Bruised apples are perfectly edible. Maybe you just don't like them, and that's fine--there's no ac…

> Bruised apples are perfectly edible. Maybe you just don't like them, and that's fine--there's no accounting for taste. But I don't think it's outlandish for someone to give you a bruised apple. If I'm making pie or apple sauce, I'll seek out bruised apples—and pay less for them. Paying normal prices for bruised apples? No thanks.

I’m not even sure the person who randomly picks bruised fruit would on their own account eat bruised fruit—just that for someone else they might be less discerning...

Re: Americans, it turns out, would rather visit a store than buy food online

#230

Earlier quoted context omitted.

> Featured was a dozen eggs for $4.59 (why featured?), and I'm not sure why that's featured when it's a terrible price. That's exactly why it's featured. This is no different than being in an actual grocery store. All the high markup items get the premium shelf space too. And stores often have the same meaningless signage on their shelves as well: "Look!", "Wow!", "Special Offer!", heck even some just literally say "…

> This is no different than being in an actual grocery store. On a phone, you've only got a couple inches to view at a time. It's TOTALLY different. If all you do as a designer is take things in store and literally transcribe them to a phone, it won't work. It's a terrible way to design. And I still don't understand difference between featured and store pick btw.

> On a phone, you've only got a couple inches to view at a time.

Even more reason to ensure the more expensive items are viewed first.

> And I still don't understand difference between featured and store pick btw.

Cynic it me would say: there might be no difference, and this may be just intended to confuse people who would otherwise just ignore "store pick".

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