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Americans, it turns out, would rather visit a store than buy food online

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Re: Americans, it turns out, would rather visit a store than buy food online

#211

I would happily purchase all non-produce and non-meat items online. The problem is that produce and meats are not produced with a consistent quality. A steak that expires tomorrow and an apple with a bruise on it are both commonly found in grocery stores and less valuable than the price would indicate. Normally these would just be left on the shelves to expire. Your strawberries may be nice and firm or they could be…

My shoppers usually select BETTER produce than I do.

Re: Americans, it turns out, would rather visit a store than buy food online

#212
post #48

We decided to order a bunch of things from Costco a few weeks ago through instacart. Actually we decided to do it before then, but the site was broken for a bit. It was crazy expensive. Not only the delivery fee, the tip, etc. But every item was marked up significantly over the in-store price, with no indication that was the case. We even pulled out some old receipts to verify this price difference. Apparently part o…

Instacart also manages to "lose" the meat products out of our orders somewhere between store and front door. And all they do is refund the price of the items.

So then you have to go out to the grocery store yourself anyway.

Re: Americans, it turns out, would rather visit a store than buy food online

#213
I use freshdirect and I can see why people prefer their own shopping. With the pandemic a lot of products are perpetually sold out and there's a week long wait for delivery slots. More importantly, the produce and meat they deliver will often be a day from going bad. I've gotten mushrooms that had more black spots than not on them. So I don't even bother anymore to order perishables.

Re: Americans, it turns out, would rather visit a store than buy food online

#214
post #2

It's not that I want to visit the store it's that I can't trust the store people to properly pick out fresh produce or good meat. When the stock person just takes a bucket of apples and dumps them in without care so most of them are bruised, why would I want that same person selecting which apples to send me? Often times to find 3 apples I have to examine 10+. Most of the produce selection is this way. Meat selection…

I used Kroger's clicklist when it first started, and it was find but got worse. It wouldn't have been so bad if I got the occasional piece of produce or meat I would normally give a pass too, but as time when on, it started to seem like they were actively starting to dump their worst meats and produce on clicklist shoppers.

I also found myself having to go inside the store almost every time to go get the items that were allegedly unavailable. In the end if I'm going to go inside anyway I might as well not pay the extra fee and not get the worst the meat and produce departments have to offer.

Re: Americans, it turns out, would rather visit a store than buy food online

#215
post #2

It's not that I want to visit the store it's that I can't trust the store people to properly pick out fresh produce or good meat. When the stock person just takes a bucket of apples and dumps them in without care so most of them are bruised, why would I want that same person selecting which apples to send me? Often times to find 3 apples I have to examine 10+. Most of the produce selection is this way. Meat selection…

Playing devil's advocate: an enormous amount of food waste is caused by people simply refusing to buy ugly food. It's literally less wasteful to shave off most of a carrot so that it's a baby carrot, than to try to sell the same carrots as-is. There's nothing wrong with the ugly carrots--but they'll rot on the shelves. Bruised apples are perfectly edible. Maybe you just don't like them, and that's fine--there's no ac…

> heard someone refuse to buy eggs because they farmer got them from her own chickens

OK, I'll bite- where else could a farmer get [chicken] eggs from besides their own chickens?

Re: Americans, it turns out, would rather visit a store than buy food online

#216

Earlier quoted context omitted.

When I lived in Brooklyn, the standard at most fruit/veg vendors was to have the best stuff inside and the bruised stuff outside (e.g., at 40cents/lb discount.) We usually brought from the outside and did the math on whether the recoverable portion was worth the discount. Unfortunately the supermarkets do not work this way -- they seem to have one class of goods. I'm not sure what happens to their bruised goods, but…

I believe supermarkets then sell it to the next group, which are restaurants or wholesale purchasers that send to factories. Highly unlikely that non-rotten food of supermarket quality is wasted.

I worked in a supermarket about 10 years ago as a stocker, among other things. A lot of our expired products were donated to various places, but a not-insignificant amount was also thrown away or literally poured down the drains due to laws preventing it from being sold or given away (IIRC). Also this is the end of the chain, I don't know how they operate at a higher level of distribution.

Re: Americans, it turns out, would rather visit a store than buy food online

#217
post #84

I still think the design of these apps can be dramatically improved. I just fired up Instacart now for my local grocery store and searched for eggs. Featured was a dozen eggs for $4.59 (why featured?), and I'm not sure why that's featured when it's a terrible price. I see my normal eggs at $1.99, but then I can get the "store choice" (not sure what that means... it's not that the grocery store owns the brand) 18 coun…

> Featured was a dozen eggs for $4.59 (why featured?), and I'm not sure why that's featured when it's a terrible price. That's exactly why it's featured. This is no different than being in an actual grocery store. All the high markup items get the premium shelf space too. And stores often have the same meaningless signage on their shelves as well: "Look!", "Wow!", "Special Offer!", heck even some just literally say "…

> This is no different than being in an actual grocery store.

On a phone, you've only got a couple inches to view at a time. It's TOTALLY different. If all you do as a designer is take things in store and literally transcribe them to a phone, it won't work. It's a terrible way to design.

And I still don't understand difference between featured and store pick btw.

Re: Americans, it turns out, would rather visit a store than buy food online

#218
post #141

Earlier quoted context omitted.

Playing devil's advocate: an enormous amount of food waste is caused by people simply refusing to buy ugly food. It's literally less wasteful to shave off most of a carrot so that it's a baby carrot, than to try to sell the same carrots as-is. There's nothing wrong with the ugly carrots--but they'll rot on the shelves. Bruised apples are perfectly edible. Maybe you just don't like them, and that's fine--there's no ac…

> Bruised apples are perfectly edible. Maybe you just don't like them, and that's fine--there's no accounting for taste. But I don't think it's outlandish for someone to give you a bruised apple. If I'm making pie or apple sauce, I'll seek out bruised apples—and pay less for them. Paying normal prices for bruised apples? No thanks.

> Paying normal prices for bruised apples? No thanks.

And because arranging different pricing for all the foodstuffs that look less than perfect costs more than profit on these items, into the bin goes perfectly good food.

Re: Americans, it turns out, would rather visit a store than buy food online

#219
post #2

It's not that I want to visit the store it's that I can't trust the store people to properly pick out fresh produce or good meat. When the stock person just takes a bucket of apples and dumps them in without care so most of them are bruised, why would I want that same person selecting which apples to send me? Often times to find 3 apples I have to examine 10+. Most of the produce selection is this way. Meat selection…

They substituted veggie soup cubes with chicken ones.

I am a vegetarian. :/

Re: Americans, it turns out, would rather visit a store than buy food online

#220
post #201

Earlier quoted context omitted.

I believe supermarkets then sell it to the next group, which are restaurants or wholesale purchasers that send to factories. Highly unlikely that non-rotten food of supermarket quality is wasted.

I live in the US and 10 years ago ate almost entirely out of dumpsters. Grocery stores throw out perfectly good food every day. If you ask in front they'll say they donate it, but in back there's a dumpster full of cartons of eggs with one egg cracked, and packaged food that's a day past its sell-by date. We waste an absurd amount of food.

It's been about 12+ years since I've regularly dumpstered food, but my experience is that more food was being thrown out before (but maybe not much before) the sell-by date than after.

I think the issue is that of given the choice between something with a sell-by date a few days in the future or 10-15 days in the future at the same cost, nearly everyone is going to take the food with the better date. Which means the arrival of a new batch of inventory makes the older inventory barely salable.

Technical solutions could help here: it is taxing on humans and most POS systems to have to adjust the price of older inventory, but if that could be done automatically (or the labor pushed onto the customer to identify the condition in exchange for a discount) people looking for deals might help reduce this type of waste.

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