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Patreon lays off 13% of workforce

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Re: Patreon lays off 13% of workforce

#221
post #19

Earlier quoted context omitted.

Some of the services Patreon offers bring them dangerously close to being regulated as a lender, or even a bank. Wouldn't surprise me if some number of their staff are retained to meet any such compliance needs.

Such as?

https://www.theverge.com/2020/2/18/21142306/patreon-capital-...

tl;dr: payday loans

Re: Patreon lays off 13% of workforce

#222

I think there should be a music service that works exactly like Spotify / Apple Music / Google Music but with these differences: 1. No free tier 2. Your views determine which artists get your money. AFAIK all of the above mentioned services pool views and give your money to the artists with the most overall views. If I listen exclusively to Scatman John's Scatman's World then I would have expected his estate to get a…

What's the difference? Maybe I misunderstood but isn't pooling the views and then giving money weighted by views the same thing?

Slightly different. Example if the service only has 2 users:

I listen to artist A's song 1 time, you listen to artist B's song 9 times. We listen to no other songs for the month.

With pooling, A gets 10% of the money, B get's 10% of the money.

With their suggestion, they each get 50%

Re: Patreon lays off 13% of workforce

#223
post #109

I have no idea about the financials of Patreon but their site leaves so much room for improvement. It's actually pretty awful. There are lots of independent artists running Pateron accounts with 200-5000 patrons. Fans sign up to support them but also to get access to their library of content. Patreon provides a piss-poor UX for getting to this content. There is no list of content. There just "here's the stream of pos…

Their UX for viewing creations is absolutely atrocious. If you're going to write a site like a JavaScript SPA, at least do it well. Scrolling down the stream of a large creator brings down my i7 Macbook Pro to its knees. That should not be happening at all. Finally, Patreon's 'no refund whatsoever' policy is acceptable for donation jars, but with the growth of creators offering $100-$250+ tiers, it is only going to h…

The word you're looking for regarding PayPal is trust. Buyers trust PayPal, with good reasons. And in a sad way, PayPal didn't have to offer much for that, merely ensure that you got what you paid for or your money back.

It says a lot about the universe of web sites, sellers and payment processors that offering that put them well above every one else.

Re: Patreon lays off 13% of workforce

#225

Patreon's problem, I think, is that they've taken enough VC money to be at a kind of "half-unicorn" status -- and there's no possible way for them to return on that investment unless they start wooing megastars to their platform. The majority of creators are always going to be way back in the long tail, but the folks at the top of the curve need to be bringing in a lot. Like, a lot. A million a month or more. And I c…

I've never been in the position of taking VC funding, and I don't expect to be in my life, but if I were, I don't think I would. It seems to be a recipe for destroying your company ~5 years down the line. Perhaps the early founders get out with a bunch of money, and maybe that's the point, but I just don't think I'd want to do that to my employees and the people who came to depend on my company. If you don't have a s…

> Perhaps the early founders get out with a bunch of money, and maybe that's the point

Re: Patreon lays off 13% of workforce

#226

Earlier quoted context omitted.

The world is bad UX which I tend to think is a conspiracy. For example, the Postmates driver app functions like it was programmed (automated) in a parallel dimension by toddlers in a thousand year future using an analog of Visual Basic. Then ported to iOS and ran via 480 API requests that transverse space, time and logic. Nothing makes sense, everything’s broken.

Goes to prove again (and again) that product success is weakly correlated with engineering effort / quality

It’s so extra in its absurdism that I’d rather believe in sinister intent than systemic stupidity.

The delivery address is the smallest possible font hidden behind screens. The endless dinging etc makes no sense. I feel like people designing apps have never actually used them. Or maybe it’s all designed to make one so frustrated as to question the nature of reality.

Re: Patreon lays off 13% of workforce

#227
post #83

Patreon became successful mostly because of the girls charging money for their nudes. Then they've started to ban these girls because they wanted a clean platform. Guess what, these girls have now moved to onlyfans and they won't come back. Patreon has lost the money bringing members thinking that failed musicians/youtubers would bring them the big bucks.

They also banned Carl Benjamin, leading to a mass exodus. They justified this by citing his use of a racial slur in a YouTube video, although the word was not used in the context of a racial slur. In the USA there is some kind of Voldemort status given to this word where you cannot even use it out of context - it reminds me of that Jehovah sketch in Monty Python where that parody has now manifested itself into a real…

It was only a "mass exodus" in the minds of Carl Benjamin fans. In reality he was a notable individual but ultimately a drop in the bucket relative to all the other activity on Patreon.

Re: Patreon lays off 13% of workforce

#228
post #9

I don't really understand why Patreon needs so many employees. We're talking about almost 300 people to just supervise a fully automated process. The tech has already been built almost a decade ago and hasn't changed much, so it can't require that much engineering work. It's also an easy problem (take X amount of money, divide it between Y people, pay them out) and they ironed out any potential issues over the years.…

>take X amount of money, divide it between Y people, pay them out

What's astounding to me is they don't even do _that_! It's a many-to-one payer-payee scheme... essentially a pretty wrapper for Stripe.

Re: Patreon lays off 13% of workforce

#229

Earlier quoted context omitted.

They also banned Carl Benjamin, leading to a mass exodus. They justified this by citing his use of a racial slur in a YouTube video, although the word was not used in the context of a racial slur. In the USA there is some kind of Voldemort status given to this word where you cannot even use it out of context - it reminds me of that Jehovah sketch in Monty Python where that parody has now manifested itself into a real…

For context, here is a censored version of the transcript that caused Carl Benjamin to get banned: "I just can’t be bothered with people who chose to treat me like this. It’s really annoying. Like, I — . You’re acting like a bunch of n-----s, just so you know. You act like white n-----s. Exactly how you describe black people acting is the impression I get dealing with the Alt Right. I’m really, I’m just not in the mo…

[deleted]

Re: Patreon lays off 13% of workforce

#230

Earlier quoted context omitted.

Goes to prove again (and again) that product success is weakly correlated with engineering effort / quality

It’s so extra in its absurdism that I’d rather believe in sinister intent than systemic stupidity. The delivery address is the smallest possible font hidden behind screens. The endless dinging etc makes no sense. I feel like people designing apps have never actually used them. Or maybe it’s all designed to make one so frustrated as to question the nature of reality.

Yep, this is why you should call BS when tech companies claim to make product decisions based on data or customer feedback. Their north star is revenue and as long as that's trending up (because of the secular trend of creators needing better monetization), who cares about UX /s.
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