I feel very conflicted on Zoom. It mostly just works and on every platform, even Linux. My kids use it to do their music lessons now. It really is very good at what it does in a time when such solutions are needed. Also they responded to the mobile facebook sdk issue and the macos issue quickly.
But I agree the way they suggest it is end to end encrypted is misleading. I don't think it really can be end to end to get the performance and features. People just need to see each other at the moment. You can do anything sensitive with more secure communication. But it clearly doesn't belong in any place discussing technology with military applications.
I still think it is solid for my kids to keep up with their lessons or for a weekly meeting about some web development. There are genuine criticisms of Zoom at the moment that need to be taken seriously but there is likely also some negative media being generated from their competition that are missing out.