Earlier quoted context omitted.
Yeah true. I guess I need to remember the ISP I work for here in Australia (front line tech support, and then network operations physical security and infrastructure) was widely recognised as the best ISP in Australia multiple years running, so I shouldn't use it as a baseline expectation.
So how was life at internode or aussie?
Yeah, was a good place to work. I was in their Adelaide data centres when iiNet acquired the company.