411–420 of 763 posts
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DOCSIS is fine now, but being a cable network supporting legacy systems takes up most of the upload spectrum for any cable ISP.
You can configure cable to use more of its channels for upstream. They just don't because that would hurt downstream and force them to run more cables to make up the difference. There's absolutely no reason you can't have symmetric cable if cable companies wanted to pay for the infrastructure.
Yes, you can configure it to use more channels for upstream, but only if you cut off television to all of those paying customers, likely losing a lot of subscribers, breaking carrier agreement contracts, lose the advertising dollars, and go out of business before you even get there. You also have to swap out all of their cable boxes, and leave whoever purchased their own box hanging.
As far as I know, no ISP in North America is currently using any DOCSIS 3.1 features for upload, and they're barely taking advantage of the features for download. Moving to OFDMA is the big barrier to opening upload speeds. The protocol supports it on paper, but turning paper into massive co-existing television and ISP infrastructure is not trivial.
On totally unrelated news, Popcorn Time 4.0 was recently released and using it is decriminalized in many European countries (but not in others, so stay safe): https://popcorntime.app/
There’s so much that seems wrong about this. 1: home network capacity used to be at peak around 7PM IIRC. There should be significant spare headroom on the network during the working day. 2: Netflix already downgrades when bandwidth is limited. The smart move would be to tell Netflix to downgrade more aggressively, on the theory that would allow more “important” traffic to get priority, while still allowing people to…
> I keep being amazed at how consumerism drives side benefits. Without Netflix and gamers, how much worse off would we all be right now? Oh, I'm over here wondering how much these consumer activities contribute to climate change.
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I'm pretty sure it's standard practice at these companies to never let front line call center staff acknowledge known problems. Sometimes, the automated phone menu will give you a recorded generic message that they are currently experiencing a service issue, but that's intended to convince you to hang up and patiently wait for them to sort their shit out. I've never had a front-line rep be at all useful in diagnosing…
Yeah true. I guess I need to remember the ISP I work for here in Australia (front line tech support, and then network operations physical security and infrastructure) was widely recognised as the best ISP in Australia multiple years running, so I shouldn't use it as a baseline expectation.
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Aren't we talking about Europe?
Yes. Did they ask for a refund for unused services as part of their cancellation? It sounded more like they were just moaning (my fave past-time!). The "Europe" qualifier seemed necessary as many people on here aren't in Europe.
You have a right to demand partial refunds for service outages. I once spent several hours of my life getting a They sent a tech over to install a new router and I enjoyed faster, uninterrupted service for the remainder of my tenancy, so I count it time well spent.
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The pandemic doesn't affect what are good business practises. I understand that Americans might be more lenient in those terms, but Europeans tend not to be.
are you serious? not offering a refund when you fail to deliver the product is something that makes americans absolutely furious. it's one of the only sacred consumer protection issues here. I've already received billing credits or refunds for every service I'm subscribed to that's halted for coronavirus.
On totally unrelated news, Popcorn Time 4.0 was recently released and using it is decriminalized in many European countries (but not in others, so stay safe): https://popcorntime.app/
What is the advantage of this over simple old torrenting?