I am the CIO of a mostly remote, cybersecurity startup (50 FTEs). I balance between not single-threading all choices through me and not letting things get too out of hand. That means no one is every really happy. E.g., we use Uberconference for videoconferencing. We thoroughly looked at a bunch of others and chose UC for its functionality, price, and simplicity (every conference gets a simple phone number, no stupid…
Your CFO got sold ... twice. Concur and NetSuite are both enterprise level software that a company with 50 FTEs does not need. NetSuite is a never ending money pit with varying results. I dealt with a very similar situation, in which a project manager("VP") talked our owner into using NS, but it was over $100k/year and commitments were 2 years per seat at something like $5k. He ALSO wanted to do the roll out himself.…
But I guess the fundamental problem hasn't changed: executives want to believe in magic solutions that give them all the feelings of control with none of the actual work. With no regard for actual operational efficiency, and no need to hold themselves to the ROI standards they'd demand of others.