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Cloudflare silently deleted my DNS records

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Re: Cloudflare silently deleted my DNS records

#111

Post by icedchai »

Legogris wrote: post #36
throwawaydns101 wrote: post #10

DNS has become frighteningly unreliable. Here are previous stories that show how it is possible to lose access to your domain for no fault of yours: (1) https://news.ycombinator.com/item?id=21700139 - Sinkholed (2) https://news.ycombinator.com/item?id=19322966 - I lost my domain and everything that goes with it No different than this story where the author's DNS records were deleted because of so called "anomaly". He…

I looked into self-hosting DNS and it doesn't seem like that big of a deal as long as you can ensure uptime to be honest. If you set up the two first on different hosts and possibly have #3/4 being cloud providers I think you're pretty good. Does anyone here have experience with running their own DNS servers for their domains?

I've been self hosting DNS for 20+ years. It's easy as pie. I have a couple name servers on my home network (business cable) and another on a VPS.

Re: Cloudflare silently deleted my DNS records

#112

Post by jermaustin1 »

same thing happened to me on GoDaddy for multiple domains when I got a call from a client that their emails stopped working. All the zones were factory reset, and no backup of the zones apparently existed at GoDaddy. I was on the call with them for hours refusing to hang up until it was resolved or they would lose the remainder of my business. After 2.5 hours of no valid reason that multiple domains when back to default DNS values and no log of access to my account for moths, I let them go.

That's when I moved the couple of handfuls of domains I had left at GoDaddy over to Hover. It's more expensive, but the Hover interface is better, and I trust Hover (Tucows) more (well, I trust GoDaddy less).

Re: Cloudflare silently deleted my DNS records

#113

Post by znpy »

paulfurley wrote: post #77

FWIW I recently evaluated a few DNS companies after Namecheap ballsed up our MX records in a similar way. I actively looked for someone we could pay money to, so we are their customer (as opposed to being a free tier user, effectively a cost) The winner was DNSimple[1], who do exactly 1 thing, and they do it extremely well. And they are small enough to not take themselves too seriously[2], which I really appreciate.…

Have you considered Route53 ?

Re: Cloudflare silently deleted my DNS records

#114

Post by iudqnolq »

jgrahamc wrote: post #109
iudqnolq wrote: post #107

Earlier quoted context omitted.

I appreciate you're looking in to this.

I’ve worked for Cloudflare since it was 24 people. I care a hell of a lot about our customers. I know eastdakota does also.

I can tell. Cloudflare has been a delight to use up to now and I'm grateful I'm getting this kind of support when I've only used your loss-leader services.

Re: Cloudflare silently deleted my DNS records

#115

Post by vorpalhex »

djsumdog wrote: post #48
isclever wrote: post #40

My takeaway: 1. Setup up monitoring on your critical domains. UptimeRobot and Hetrixtools are good starters with generous free tier. You should know when your website/email/dns isn't working. 2. Don't tie your domain registration with your DNS provider. You lose everything if something goes wrong with your account. 3. Be able to jump ship easily, have backups of your zone, already know where you will transfer to.

> UptimeRobot and Hetrixtools are good starters with generous free tier Are there any open source status pages/monitor programs that have build-in checks for HTTPS, DNS records (ipv4/6), arbitrary port checks, etc? I'd rather just setup a status page/alert app on a $5 minimal DO/Vultr node and self-host/support/contribute to a FOSS program than use a commercial provider.

You need to host across several nodes in different geographic locations and data centers to resist network splits. Then you need some way to slowly roll out upgrades to your monitoring platform over time.

Re: Cloudflare silently deleted my DNS records

#117

Post by vorpalhex »

ocdtrekkie wrote: post #27
johnklos wrote: post #16

Is it really all that surprising when a big company that claims to be good but hosts phishing content in the name of free speech does whatever they want, including breaking things and not explaining why? I don't trust Cloudflare one bit, and I think everyone should question whether their attempt to re-centralize everything is beneficial to the planet. There are two major problems here: one, the problem itself, which…

IMHO (and I know the parent post includes significant difficulties getting back out of Cloudflare), services like Cloudflare may be crucial to decentralization. I can't deal with something like my blog post being frontpaged on HN if my website is hosted in my house, unless I have a good CDN. As a self-hosting enthusiast, something like Cloudflare is one of the best chances of having a plan that competes with "just ho…

There's alternatives to Cloudflare that offer affordable-but-not-free CDNs which has always felt less risky to me. I'd rather know I'm the customer instead of the product.

Re: Cloudflare silently deleted my DNS records

#118

Post by johnklos »

ocdtrekkie wrote: post #27
johnklos wrote: post #16

Is it really all that surprising when a big company that claims to be good but hosts phishing content in the name of free speech does whatever they want, including breaking things and not explaining why? I don't trust Cloudflare one bit, and I think everyone should question whether their attempt to re-centralize everything is beneficial to the planet. There are two major problems here: one, the problem itself, which…

IMHO (and I know the parent post includes significant difficulties getting back out of Cloudflare), services like Cloudflare may be crucial to decentralization. I can't deal with something like my blog post being frontpaged on HN if my website is hosted in my house, unless I have a good CDN. As a self-hosting enthusiast, something like Cloudflare is one of the best chances of having a plan that competes with "just ho…

I hear you, but their DDoS services are painful to the rest of the world and to people who want or need to use Tor, and others.

I'm talking about their rather political move to re-centralize DNS by shoehorning themselves in to Firefox via DoH, for instance. Their unwillingness to be transparent makes this all the more frightening. Add to that their blatant desire to make money at the cost of doing the right thing (and I'm talking about unambiguous things - is someone going to argue that freedom of speech allows people run a phishing site of your bank?), and you've got a scenario where once they reach critical mass, they will be exercising their position to the detriment of everyone who isn't paying them, similarly to how Gmail, through doing and not communicating, say "screw you" to many small email services.

When people who don't use large providers have email issues with Gmail, lots of people have knee-jerk reactions saying that everything should move to the big providers, that people and small businesses should not host their own email, and so on. This is NOT the way the Internet should work, and we should never allow Gmail to just arbitrarily do whatever they want, then accept it as the new normal.

If you have more than a dozen megabits of outgoing bandwidth, you can easily host a blog from your home network which can handle a front paging here. Just don't expect to dynamically generate a new copy of the site for every visitor, and if your bandwidth is tight, then host your images on a static server off of your network. Cloudflare is not necessary - perhaps it's easier, but it isn't necessarily best to blindly trust a company that wants to become a monopoly.

Re: Cloudflare silently deleted my DNS records

#119

Post by zozbot234 »

ocdtrekkie wrote: post #27
johnklos wrote: post #16

Is it really all that surprising when a big company that claims to be good but hosts phishing content in the name of free speech does whatever they want, including breaking things and not explaining why? I don't trust Cloudflare one bit, and I think everyone should question whether their attempt to re-centralize everything is beneficial to the planet. There are two major problems here: one, the problem itself, which…

IMHO (and I know the parent post includes significant difficulties getting back out of Cloudflare), services like Cloudflare may be crucial to decentralization. I can't deal with something like my blog post being frontpaged on HN if my website is hosted in my house, unless I have a good CDN. As a self-hosting enthusiast, something like Cloudflare is one of the best chances of having a plan that competes with "just ho…

> I can't deal with something like my blog post being frontpaged on HN if my website is hosted in my house, unless I have a good CDN.

IPFS can work as a CDN, at least for static content that users are willing to seed. This is especially relevant to the "blog post hits frontpage on HN" case. Of course, dynamic content is not quite as easy.

Re: Cloudflare silently deleted my DNS records

#120

Post by iruoy »

paulfurley wrote: post #77

FWIW I recently evaluated a few DNS companies after Namecheap ballsed up our MX records in a similar way. I actively looked for someone we could pay money to, so we are their customer (as opposed to being a free tier user, effectively a cost) The winner was DNSimple[1], who do exactly 1 thing, and they do it extremely well. And they are small enough to not take themselves too seriously[2], which I really appreciate.…

NS1 could be another one to look at. I have never used their services (directly), but I've noticed Netlify uses them for their DNS services.
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