Amazon let a fraudster keep my Sony A74 IV and refunded him

Post by Schnitz » Sat, Feb 22, 2020, 4:22 AM UTC

Post by hackme1234 » Sat, Feb 22, 2020, 4:37 AM UTC

ikeboy wrote: post #212

scottlamb wrote: post #205

Earlier quoted context omitted.

Why do they have a "violate policy and eventually lose dispute" button then?

Frankly, because the team that sets policy is different from the team that makes the buttons. The policy has lots of exceptions - e.g. some categories can't be returned, like groceries. To disable that button, they'd have to check for all the exceptions and constantly update it whenever a policy changed. They did change to automatically approving returns a few years ago, but with an opt-out ability. My guess is eithe…

Post by URSpider94 » Sat, Feb 22, 2020, 4:50 AM UTC

jrockway wrote: post #172

canada_dry wrote: post #56

This is such a basic issue that I don't understand why USPS or some other shipper w/ bricks-n-mortar haven't stepped up to offer some sort of package shipping certification. If I was the seller it could work as simply as me bringing the item to a shipper who would take their own photos and weigh the items being packaged up as well as some check that the item is as being described to the recipient. In turn the shipper…

At least for camera equipment, this does exist. You can take your camera to B&H's used department, and they will buy it from you. You can also go to B&H's used department and buy a used camera from them. The advantage of this over Amazon is that as a seller, you know B&H isn't going to screw you over in any way, and if they do, you know where to serve your lawsuit. A trusted business with a physical location is the c…

Post by bonestamp2 » Sat, Feb 22, 2020, 4:55 AM UTC

bathtub365 wrote: post #133

bonestamp2 wrote: post #106

Earlier quoted context omitted.

Sounds reasonable and it could be fairly automated too. You can already take amazon returns to UPS stores, Whole Foods or Kohls and they will box it for you. All they need is a camera system to video the boxing and then associate the shipping label/tracking number with that video. The boxing video could be made available on the courier's site for any interested party to see (when enabled by the shipper). Sure, it may…

Now employees of these stores have to consent to being recorded on video and their videos shared with strangers?

Post by justinclift » Sat, Feb 22, 2020, 5:29 AM UTC

loeg wrote: post #204

Gene_Parmesan wrote: post #179

Earlier quoted context omitted.

As a lawyer, default judgment for sure, but no one is sending out bounty hunters for small claims court. In fact, the courts tend to not get involved at all. You, the plaintiff, would be given the means to prove the judgment has been entered, but then it's kind of up to you to have it enforced. Luckily, you can generally count on the assistance of a Sheriff's office, but often the approach is some sort of wage garnis…

Is $2900 even eligible for small claims? Seems like marginally yes, depending on the state. Looks like the photographer is based out of CA and their limit is $7500. FL is $5000. WA is $10,000. Go figure. > Collecting on these sort of judgments can be difficult, time consuming, and frustrating. Definitely, and it's quite possible at the end of the day the fraudster doesn't have significant assets to recover. Still, mi…