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Amazon let a fraudster keep my Sony A74 IV and refunded him
21–30 of 295 posts
Re: Amazon let a fraudster keep my Sony A74 IV and refunded him
#22Did you sell it as used? If you opened the package and touched the product it can no longer be sold as new. I have called out sellers on this crap before and gotten my money back. When I order new I expect a factory sealed box. (Also illegal in the US https://www.law.cornell.edu/cfr/text/16/20.1 ) So assuming you sold this as used, that sucks I feel for you. However if your one of those scumbags who sells used things…
When this happens, and you get your money back, do you keep the product?
Once yes, I was sent a "new" hard drive. SMART showed 4000 something power on hours. They let me keep it and refunded me.
Also damn on the downvotes. Guess as someone buying online I should just enjoy getting used shit sent to me at a new price?
Re: Amazon let a fraudster keep my Sony A74 IV and refunded him
#23Wrong takeaway. If you're going to sell on Amazon, use FBA. A-z claims cannot be filed on FBA orders. If this is in fact your last sale on Amazon, and you no longer intend to do business with them, email Jeff@Amazon.com as a last resort. Keep in mind, that email should not be used lightly. Be succinct and stoic. Provide proof that you have done everything else to resolve the matter.
Does emailing the CEO really work? If I contact regular Amazon support, I end up talking to a bot presumably since their employee time is so valuable. But I can just hit up Jeff like it's no big deal?
Honestly asking, there might be some special team to go through the jeff@amazon.com emails.
Re: Amazon let a fraudster keep my Sony A74 IV and refunded him
#24Not the first time Amazon is on blast here for expensive camera gear scams: I Fell Victim to a $1,500 Used Camera Lens Scam on Amazon [0]
Re: Amazon let a fraudster keep my Sony A74 IV and refunded him
#25I totally get the frustration and such, and not trying to protect Amazon, but: author's web site intercepting browser history to trigger "checkout this content before you leave" when back navigation is clicked is outright evil. Just don't do that, be kind to visitors. Edit: 1. Dictionary: evil, adj.: morally bad, cruel, or very unpleasant 2. To get the prompt you need to stay around on the page for a while, scroll ar…
Let's have some perspective on what "outright evil" really is.
You didn't get hurt by this.
Re: Amazon let a fraudster keep my Sony A74 IV and refunded him
#26Re: Amazon let a fraudster keep my Sony A74 IV and refunded him
#27I can't imagine buying or selling most high-value items on Amazon: the buying side has already been covered in various places ( https://seliger.com/2017/01/09/tools-continued-careful-buy-a... ). I've sold cameras and lenses on Craigslist, which can have its own challenges, but never one as expensive as an A7R IV.
At least on Craigslist you can restrict the sales to meatspace. Asking to meet on the steps of a police station does a great job of filtering out scammers.
And you can ask for cash. They can’t ask for a refund of that.
Re: Amazon let a fraudster keep my Sony A74 IV and refunded him
#28I had the same exact experience the last time I sold on ebay, in 2017. I sold an $800 item. One day before the claim window closed, the buyer filed a claim saying it had never arrived and claiming they emailed me several times and I never responded. I submitted proof of delivery from UPS and pointed out the simple fact that I had received no messages from the buyer through ebay messaging. Ebay gave them a full refund and refused to speak to me about it. When I called them and waited on hold for several hours, they literally just hung up on me. I closed my ebay and paypal accounts and I’ll never use them again.
Re: Amazon let a fraudster keep my Sony A74 IV and refunded him
#29Re: Amazon let a fraudster keep my Sony A74 IV and refunded him
#30Earlier quoted context omitted.
When this happens, and you get your money back, do you keep the product?
Once yes, I was sent a "new" hard drive. SMART showed 4000 something power on hours. They let me keep it and refunded me. Also damn on the downvotes. Guess as someone buying online I should just enjoy getting used shit sent to me at a new price?
No, but you should be a decent human being.
The guy got scammed thousands of dollars and you're "that guy" saying it's probably his fault with no evidence.
Just say, "sorry this happened to you, that sucks" or say nothing.