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France fines Apple €25M for iOS software that slowed down older iPhones

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131–140 of 287 posts

Re: France fines Apple €25M for iOS software that slowed down older iPhones

#131
They implemented a software feature to make an older, degraded battery last longer - while it should be optional and obvious, a government fine seems a bit over the top.

We've all now got houses full of IoT devices (Smart TVs, Webcams, etc.) that have serious security problems and don't get proper updates because the vendors lack incentive. This is a disincentive, and totally the wrong way to go.

Re: France fines Apple €25M for iOS software that slowed down older iPhones

#132
Apple was actually fined for failure to INFORM consumers that the update would slow down their phone.

To quote the regulator:

> were not informed that installing iOS updates (10.2.1 and 11.2) could slow down their devices [...] committed the crime of deceptive commercial practice by omission" and had agreed to pay the fine.

This is kinda clickbait reporting from the BBC. Which depressingly has become more the norm in the last few years.

Re: France fines Apple €25M for iOS software that slowed down older iPhones

#133

This is so dumb. Apple has a lot of flaws but old hardware support certainly isn’t one of them. Firstly, they only slowed down older phones to prevent them from crashing as they had less and less reliable battery draw. Secondly, Apple’s support for legacy phone hardware is the best in the market. It’s absurd that they’re being punished for this.

This is true, however, their software is slowing down the phone. I recently compared the iPhone 7 with iOS10 vs iPhone 7 with iOS13: the camera app got slower and is shooting blurry pictures often, the gallery app is slower and less responsive, the keyboard takes a significant time to open now vs. always instantly available.

The phones do "get slower" - and this is annoying af.

Re: France fines Apple €25M for iOS software that slowed down older iPhones

#134

I thought they did this before because of the degraded battery over time.

I have an iphone 6 (not even 6s), with the original battery. The battery health says capacity is 96%. Maybe that's a poor estimate? There are some things that run down the battery at a fascinating pace, but that's a very recent event. For instance, I can lose 20% charge in airplane mode. I now have to turn the phone completely off when I want to store it somewhere like in a locker when I work out (yeah, I'm a boomer I know- I'm one of the few people in the gym who don't have headphones on).

Re: France fines Apple €25M for iOS software that slowed down older iPhones

#135

Fined $27 million. Made $64 billion in the last 3 months. So that's about 1 hour of profit. I'm sure they've been taught a lesson they'll never forget. EDIT: as pointed out below, that was revenue not profit. But apple make so much damn profit it's not as crazy different as it would be for most companies. So it's more like 2.5 hours.

Hey! This is one lunch!

Re: France fines Apple €25M for iOS software that slowed down older iPhones

#137

Apple was actually fined for failure to INFORM consumers that the update would slow down their phone. To quote the regulator: > were not informed that installing iOS updates (10.2.1 and 11.2) could slow down their devices [...] committed the crime of deceptive commercial practice by omission" and had agreed to pay the fine. This is kinda clickbait reporting from the BBC. Which depressingly has become more the norm in…

Yes :) apple did not swindle people, they just did not INFORM them how they were swindling them.

Re: France fines Apple €25M for iOS software that slowed down older iPhones

#138
post #68

Earlier quoted context omitted.

Apple throttling phones to preserve battery life was the right thing to do. Doing it without telling users their batteries were expired and causing their phone to slow down was the wrong thing to do. Whether that merits a $27m fine is debatable.

I might be one of the few, but I think it does warrant it. People buy devices and expect them to work and keep working. If the battery had an issue then it should have flagged up that the phone was saving battery life and that they should replace the battery. We can't keep throwing away devices like this; it isn't good for the environment. Why do I think it is important to be told? My old iPad has almost overnight sl…

Why wouldnt Apple let people change the battery?

Re: France fines Apple €25M for iOS software that slowed down older iPhones

#139
post #4

Background context: This is because Apple throttled down the maximum CPU speed of phones whose batteries were old/weak. The (claimed) intent was to prevent old phones from suddenly shutting off while running CPU-intensive apps like games.

Why is everyone objecting to the one correct answer? Apple throttled the CPU to prevent undervoltage shutdowns. Throttled is better than an abrupt unexpected shutdown.

Now, it's possible Apple throttled more than they needed to but the basic issue is very real.

Re: France fines Apple €25M for iOS software that slowed down older iPhones

#140

This is so dumb. Apple has a lot of flaws but old hardware support certainly isn’t one of them. Firstly, they only slowed down older phones to prevent them from crashing as they had less and less reliable battery draw. Secondly, Apple’s support for legacy phone hardware is the best in the market. It’s absurd that they’re being punished for this.

This is true, however, their software is slowing down the phone. I recently compared the iPhone 7 with iOS10 vs iPhone 7 with iOS13: the camera app got slower and is shooting blurry pictures often, the gallery app is slower and less responsive, the keyboard takes a significant time to open now vs. always instantly available. The phones do "get slower" - and this is annoying af.

The problem is only partly with slow OS. For me the real culprit is inability to downgrade OS and apps. I have iPhone 4S. It was amazing phone when it was running iOS 6. Now it's slow as molasses.

May be it should not be one-click, as it causes security issues and user must understand the implications. But there must be a way for official downgrade.

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