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Alphabet earnings show Google Cloud on $10B run rate

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Re: Alphabet earnings show Google Cloud on $10B run rate

#131

Post by [deleted] »

wwn_se wrote: post #88
davedx wrote: post #43

Does anyone know if there are numbers somewhere for how much energy the different cloud providers use? Would be interesting to see which is more efficient from that perspective for those of us who care about such things. Energy per $ revenue or even better per compute would be helpful.

Google is 100% renewable and is in my opinion the leader among the giants (AWS, Azure, Google, Ali) but there might be smaller companies that is even better. https://www.blog.google/outreach-initiatives/sustainability/...

[deleted]

Re: Alphabet earnings show Google Cloud on $10B run rate

#132

Post by dragonwriter »

YawningAngel wrote: post #128
dangus wrote: post #117

Earlier quoted context omitted.

Do you have any experience with GCP as an enterprise customer compared to AWS or Azure? Is GSuite or GCP support any worse or are you just assuming those experiences are the same as what you get with a free GMail account? I mean, what kind of support does a small business with two EC2 Instances or three Office 365 licenses really get? I can’t imagine you get to call someone and get in-depth technical help for free. I…

I'm an enterprise GCP customer, Google Support have a few superbly irritating habits: 1. They link to generic documentation that doesn't solve my problem 2. They insist that things that are clearly bugs aren't bugs until they're provided with some trivial reproduction case that satisfies them 3. They refuse to advise on issues with beta products despite half of GCP's products being in a beta 4. They are sometimes jus…

I'm an Enterprise AWS customer(well, I work for one), our account is special enough that we've got extra AWS tech people on site regularly in addition to normal support, and I've seen 1, 2, and 4 with AWS, both regular support and our on-top handholding.

On top of that AWS documentation is often both needlessly opaque, elliptical, incomplete, and outdated or otherwise incorrect.

On the other hand, if the issue isn't too obscure, AWS’s huge marketshare means that you can usually find decent answers on SO.

Re: Alphabet earnings show Google Cloud on $10B run rate

#133

Post by irrational »

blinotz wrote: post #97

Whatever the number, it would be 10 times better if google didn’t have such a terrible terrible customer service reputation plus a reputation for closing services down. Google utterly fails to understand the need for its customers to trust that google will support and service them and not destroy their business after building on a google platform. Apparently they are completely oblivious to these things being importa…

We recently had to choose a cloud provider for a Fortune 150 company. Google was the first one thrown out - for this exact reason. We have absolutely no faith or trust in Google's ability to keep anything running or to provide any level of customer service.

Re: Alphabet earnings show Google Cloud on $10B run rate

#134

Post by hyperpallium »

blinotz wrote: post #97

Whatever the number, it would be 10 times better if google didn’t have such a terrible terrible customer service reputation plus a reputation for closing services down. Google utterly fails to understand the need for its customers to trust that google will support and service them and not destroy their business after building on a google platform. Apparently they are completely oblivious to these things being importa…

Customer service doesn't scale, and it's sorking out OK for google so far.

Re: Alphabet earnings show Google Cloud on $10B run rate

#135

Post by xyst »

I hate how we are just giving away control over the internet to Amazon/Google.

How does a small cloud provider stay in business when up against these multi billion dollar companies? At any point in time, these companies can just lower the cost of their products, and suffer through a few bad quarters while the small businesses slowly bleed out and die.

Re: Alphabet earnings show Google Cloud on $10B run rate

#136

Post by hyperpallium »

blinotz wrote: post #100
blinotz wrote: post #97

Whatever the number, it would be 10 times better if google didn’t have such a terrible terrible customer service reputation plus a reputation for closing services down. Google utterly fails to understand the need for its customers to trust that google will support and service them and not destroy their business after building on a google platform. Apparently they are completely oblivious to these things being importa…

Google was the natural “winner” of the cloud computing game. Google has internet in its DNA it never did anything else but internet. But it failed to see the opportunity in the first place. Secondly I attribute its lack of customer service to its recruiting and hiring practice.... it only ever hired the most geeky of geeky academics. And geeky academics are the opposite of human relationship oriented. Thus everyone a…

I suspect a certain book retailer also didn't see the opportunuty in the first place.

Re: Alphabet earnings show Google Cloud on $10B run rate

#137

Post by conanbatt »

xyst wrote: post #135

I hate how we are just giving away control over the internet to Amazon/Google. How does a small cloud provider stay in business when up against these multi billion dollar companies? At any point in time, these companies can just lower the cost of their products, and suffer through a few bad quarters while the small businesses slowly bleed out and die.

Big giants fighting each other giving free computing to small startups? I call that a win for the little guy.

Re: Alphabet earnings show Google Cloud on $10B run rate

#138

Post by snarf21 »

xyst wrote: post #135

I hate how we are just giving away control over the internet to Amazon/Google. How does a small cloud provider stay in business when up against these multi billion dollar companies? At any point in time, these companies can just lower the cost of their products, and suffer through a few bad quarters while the small businesses slowly bleed out and die.

They have to target a different market. They have to provide customer support. They need to provide a lot of white glove services. They have to offer "tours of our facility" to those who think that has value. This could be businesses like lawyers but not tech businesses.

Re: Alphabet earnings show Google Cloud on $10B run rate

#140

Post by Jwarder »

ddalex wrote: post #111
kuschku wrote: post #59

Earlier quoted context omitted.

GDPR explicitly considers ANY information which identifies you — even pseudonymously generated identifiers, or IPs, or similar stuff — as PII.

This is blatantly not true. > ‘Personal data’ means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, gen…

The word indirectly in "who can be identified, directly or indirectly" seems like it opens everything up. A session ID isn't directly PII, but it can be linked a user account and from there someone's name, address, etc.
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