Live data from Hacker News

Stadia owners on Reddit blasting Google over radio silence and lack of support

gamasutra.com

21–30 of 91 posts

Re: Stadia owners on Reddit blasting Google over radio silence and lack of support

#22
post #5

1) The reddit post this article is based on is titled "Stadia has officially gone 40 days without a new game announcement/release, feature update, or real community update" [1]. Presumably the Stadia team is US-based and took a 2 week holiday during this time, meaning they didn't release right before their holiday and had nothing to deliver immediately after. Not an excuse, especially because other industry competito…

Little bit silly about how on one end people stand united with gamedevs about the poor work/life balance and excruciating crunch time, yet they will complain when a company doesn't release any update during the holidays.

Re: Stadia owners on Reddit blasting Google over radio silence and lack of support

#23
post #2

This was predictable both specifically and in general. Google does not support their products , period. They stop updating them meaningfully -- years before announcing that they're terminated -- and they refuse to have a human customer service team. G Suite is possibly the only exception.

I'm sorry, but 4 weeks, 2 of weeks were the holidays, is by NO means "not supporting their products". What company releases an update faster than every 4 weeks?

Re: Stadia owners on Reddit blasting Google over radio silence and lack of support

#24
post #20
post #12

I've been following this situation somewhat, and although Google's outreach has been lacking, there are signs that they're working hard behind the scenes. Apparently they have over 100 games launching this year [1], have been consistent in releasing new games with the pro subscription [2], and are delivering a number of talks at the upcoming GDC [3]. I can see why gamers are frustrated, but from my point of view the…

Hype is truly a double-edged sword, and its surprising to me that companies are so cavalier about it, especially in the gaming industry where the consumers are so brutal and unforgiving. Stadia is an amazing technology... and a fine product. Just fine. They go into marketing this thing with guns blazing, positioning it as the future to play games and the one-stop-shop, they better back that talk up hard. Stadia hasn'…

>They go into marketing this thing with guns blazing, positioning it as the future to play games and the one-stop-shop, they better back that talk up hard.

Yes they better because their advertising was at best misleading.

Re: Stadia owners on Reddit blasting Google over radio silence and lack of support

#25

From /u/GraceFromGoogle's response: "While I don't have product updates to share right at this second, I can promise you that I have been, and will continue taking feedback posted to r/Stadia and other channels, like the Stadia Community Forum, back to the Stadia team." They can't even scrape together an update for a thread of thousands of people who paid good money and are foaming at the mouth. Gaming, community, an…

This was my main concern when Stadia was launched. I knew that Google could figure out the tech but their product development and customer support would be their Achilles heel, especially when it comes to gaming. Gamers go all in with their passion and if you as a company aren't heavily* community oriented, their passion can quickly turn destructive.

* Their reputation for prematurely closing down products too but that's not something they can directly affect.

Re: Stadia owners on Reddit blasting Google over radio silence and lack of support

#26

In a world where even Valve can manage to start communicating properly, like they've recently done with Half-Life: Alyx, it shouldn't be impossible for Google to do so too. They deserve all the flak they get, they need to stop treating their paying costumers so badly.

Except the 2nd most popular post on /r/Games is about how Artifact hasn't had any updates in over a year now... So 4 weeks in the middle of the holidays seems a lot more trivial.

Re: Stadia owners on Reddit blasting Google over radio silence and lack of support

#27

They made a post on /r/stadia a few hours ago announcing some free games for the month which has been well received. I agree the radio silence wasn't great but blasting Google has become the new pasttime here. Does anyone else feel like we're just becoming a predictable echo chamber?

When you are as big and as powerful as Google, the more your every action will be scrutinized. Thats the way it should be, as any move an entity of their size makes will cause waves the world over. Is all the criticism justified? Maybe, maybe not. But the fact that people are criticising is only beneficial.

Re: Stadia owners on Reddit blasting Google over radio silence and lack of support

#28

They made a post on /r/stadia a few hours ago announcing some free games for the month which has been well received. I agree the radio silence wasn't great but blasting Google has become the new pasttime here. Does anyone else feel like we're just becoming a predictable echo chamber?

Yep, Google has over delivered by giving two free games per months instead of the promised one. Yes, since they are more of a tech company and don't do crunches, updates can be a bit slower, but 4 weeks is nowhere close to "abandoning a product"...

Re: Stadia owners on Reddit blasting Google over radio silence and lack of support

#29

They made a post on /r/stadia a few hours ago announcing some free games for the month which has been well received. I agree the radio silence wasn't great but blasting Google has become the new pasttime here. Does anyone else feel like we're just becoming a predictable echo chamber?

HN has always been an echo chamber but this time it seems like the Stadia community is the one that's having issues with Google.

Re: Stadia owners on Reddit blasting Google over radio silence and lack of support

#30

On a tangential note, I saw this graphic on Reddit that shows the venerable PS2 still having the largest number of console sales of all time: https://i.redd.it/24zu04bbtvc41.png I loved my PS2, and I loved going to play N64 (actual console, not emulators) at friend's houses. That was the real deal for me.

My family couldn’t afford a PS2 or N64. I certainly can now - my library of games over the past few years has been all PS2, N64, and Dreamcast games. Aside from The Witcher 3, I have had a hard time finding great games in the newer generation of consoles and PC games. The older games have character, beautiful animations, tons of creativity. I’m sure not all new games are bad, but just doing a direct comparison I don’t see the creativity of the games in the previous generations. During the holidays, I spent some time playing Star Wars Knights of the old Republic. What a fantastic set of simple mechanisms and amazing story telling- I’m not even much of a Star Wars fan. But I don’t see these kind of games these days.
Post reply on HN