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Epic Tells Customers It Will Stop Google Cloud Integrations

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Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#81

Post by neandrake »

modmans2nd wrote: post #58
neandrake wrote: post #50

Earlier quoted context omitted.

There might be some fear of competition. Google is offering healthcare solutions some of which seem to be angled at "owning" the healthcare data. I'm only vaguely familiar with Epic's offerings but a lot of these solutions that Google offers seem to encroach in that territory: https://cloud.google.com/solutions/healthcare-life-sciences/ https://cloud.google.com/solutions/modernize-legacy-apps/ https://cloud.google.co…

Epic doesn’t “own” any of the EHR data in their customer’s databases. Not sure when “competition “ you refer to can be considered to come from.

Sorry - by "own" I meant that it's in their system, a "walled garden". Any other vendor system looking to integrate has to sign business deals with Epic in addition to whatever institution is using it. I did not mean that Epic gets access to see and use that data as what seems to be a separate concern people have of Google.

Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#82

Post by jdhn »

phren0logy wrote: post #70
asah wrote: post #63

Earlier quoted context omitted.

Serious q: are the other systems any better? Have you tried them? Have you compared notes with physicians using them? (I'm new to the field and genuinely curious... I haven't heard anybody saying anything nice about any of them...)

I have not used all of them, but every one of them I've touched is hot garbage. Like much enterprise software, the people who decide to buy it are not the people that use it. It would seem, from the outside looking in, that the majority of the effort goes into maximizing billing in the byzantine world of US insurance rather than the work of actually making people well. What concerns me most about the larger players i…

I know that Epic was hiring UX designers a few years ago. I didn't make it through their interview process, but I'm kind of glad I didn't due to the invasive nature of the remote test that I had to take.

Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#83

Post by dontblink »

theevilsharpie wrote: post #68
deanCommie wrote: post #66

Earlier quoted context omitted.

The difference is Amazon won't use confidential AWS data to drive their other verticals. Google's very business model is selling their users to their customers.

Can you provide a source, either in the form of a ToS/privacy policy or an evidence-backed article, showing that Google uses customer data stored in GCP for advertising purposes?

They can't. It's FUD and patently false.

Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#84

Post by daave »

deanCommie wrote: post #66
briffle wrote: post #39

Earlier quoted context omitted.

Especially when Amazon is making moves into insurance and pharmacy spaces

The difference is Amazon won't use confidential AWS data to drive their other verticals. Google's very business model is selling their users to their customers.

Google states unequivocally in its Cloud privacy documentation:

  3. Know that customer data is not used for advertising.
  
  You own your data. Google Cloud does not process your data for advertising purposes.
https://cloud.google.com/security/privacy/

Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#85

Post by wslack »

phren0logy wrote: post #70
asah wrote: post #63

Earlier quoted context omitted.

Serious q: are the other systems any better? Have you tried them? Have you compared notes with physicians using them? (I'm new to the field and genuinely curious... I haven't heard anybody saying anything nice about any of them...)

I have not used all of them, but every one of them I've touched is hot garbage. Like much enterprise software, the people who decide to buy it are not the people that use it. It would seem, from the outside looking in, that the majority of the effort goes into maximizing billing in the byzantine world of US insurance rather than the work of actually making people well. What concerns me most about the larger players i…

> Like much enterprise software, the people who decide to buy it are not the people that use it.

Hard agree. There's also an incentive for hospital systems to "hold onto" patient data, which is not great.

Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#86

Post by dontblink »

synaesthesisx wrote: post #76

I don't blame them - from my understanding there are certain Google Cloud services that have glaring security holes/are legitimately HIPAA violations.

It's amazing to me how social media is used to spread FUD against some companies. Please provide sources.

Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#87

Post by briandear »

karpodiem wrote: post #45
manigandham wrote: post #40

Earlier quoted context omitted.

Microsoft, Amazon, and Google are all trillion dollar companies operating in multiple sectors. Why is Google special in this regard?

Right. And while Epic does the heavy lifting of crafting software to support healthcare provider workflows, integrating dissimilar systems (PACS, etc.), and storing all that data, the companies you mentioned feel they can create value by attempting to automate diagnosis and potentially offer some integration point for genetic counseling.

> crafting software

That’s an optimistic assessment of what Epic does.

Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#88

Post by ShirtlessRod »

JshWright wrote: post #78
ShirtlessRod wrote: post #75

Earlier quoted context omitted.

That's a pretty pessimistic and quite frankly not accurate assessment of the software. They have a ton of clinical functionality, and that's what the majority of the dev/design spends their time on at their users group meeting, among other places. You might not like it, but many do.

My clinical experience with Epic is limited to emergency care, but I've yet to meet a clinical user that "likes" Epic.

I'm not really sure what to say to that, since you seem to be implying that no one likes it, which is pretty patently false.

A lot of it does depend on the organization you're working with, as some are more dysfunctional than others when it comes to setting up best practices and build for their physicians. Others actually listen to their clinical users and tailor the system for them.

Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#89

Post by briandear »

deanCommie wrote: post #66
briffle wrote: post #39

Earlier quoted context omitted.

Especially when Amazon is making moves into insurance and pharmacy spaces

The difference is Amazon won't use confidential AWS data to drive their other verticals. Google's very business model is selling their users to their customers.

With HIPAA business associates agreements, it’s literally illegal for Google to sell or use health data from a Google Cloud integration.

Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#90

Post by [deleted] »

ShirtlessRod wrote: post #75
JshWright wrote: post #71

Earlier quoted context omitted.

It's a billing system with clinical related functionality tacked on. It's pretty frustrating to use from the perspective of a "boots on the ground" user.

That's a pretty pessimistic and quite frankly not accurate assessment of the software. They have a ton of clinical functionality, and that's what the majority of the dev/design spends their time on at their users group meeting, among other places. You might not like it, but many do.

[deleted]
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