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Epic Tells Customers It Will Stop Google Cloud Integrations

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Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#71

Earlier quoted context omitted.

Absolutely. | Also EPIC is spectacularly unfit for purpose. Total garbage software that essentially functions as a billing tool.

How is it "garbage software"?

It's a billing system with clinical related functionality tacked on. It's pretty frustrating to use from the perspective of a "boots on the ground" user.

Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#72

Might want to specify which Epic. I was left wondering in what way Fortnite was connected to Google Cloud integrations.

I agree that it's good to at least specify the industry domain this affects as from the headline someone might assume the Epic they know, or be confused about which Epic is involved if they know of both.

Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#73
post #8

Googler, opinions are my own. WSJ has had some good converge about parallel medical record stories that are going on right now too, as has CNBC: https://www.cnbc.com/2020/01/17/epic-systems-warns-customers... https://www.wsj.com/articles/paging-dr-google-how-the-tech-g... WSJ podcast about it: https://www.wsj.com/podcasts/the-journal/why-google-is-pushi... To quote the end of the WSJ article: > Existing players in th…

Oracle has done the same in the last 25 years. Company I worked for used Oracle database for an enterprise system.

Oracle over the years, acquired some of our competitors.

Then every time customers would need to renew database licenses with Oracle, Oracle's sales reps would try to sell them the competing enterprise systems that they had acquired.

Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#74

Earlier quoted context omitted.

>They pick Azure because somewhere along the line the mid- and upper-level managers, including director-level IT people, have been made to believe that anything other than Windows is insecure and not suitable for HIPAA. I'd argue it's less because of a belief that a non-Windows environment is inherently insecure and more that Microsoft very aggressively promotes their products as being compliant with regulations like…

It'x a brilliant piece of marketing from MS, if you think about it. Many decision makers, even in spaces with HIPAA data, have no real idea what it entails. They are frightened of screwing it up. What Microsoft sells is a "good enough" solution that speaks the right language for the decision makers. In turn, this makes their decision less risky while still satisficing the requirements.

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Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#75

Earlier quoted context omitted.

How is it "garbage software"?

It's a billing system with clinical related functionality tacked on. It's pretty frustrating to use from the perspective of a "boots on the ground" user.

That's a pretty pessimistic and quite frankly not accurate assessment of the software. They have a ton of clinical functionality, and that's what the majority of the dev/design spends their time on at their users group meeting, among other places. You might not like it, but many do.

Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#77
post #22

Google is doing the right thing. EPIC is a perfect example of the walled garden ecosystem that extracts every last drop from its clients and keeps anyone trying to innovate out. Healthcare tech could use the competition to drive down costs related to medical record management and exchange.

> EPIC is a perfect example of the walled garden ecosystem that extracts every last drop from its clients and keeps anyone trying to innovate out. Google doesn't do this?

They aren't innocent either but I welcome the competition in a market segment that is dominated by so few players who strangle any innovation.

Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#78

Earlier quoted context omitted.

It's a billing system with clinical related functionality tacked on. It's pretty frustrating to use from the perspective of a "boots on the ground" user.

That's a pretty pessimistic and quite frankly not accurate assessment of the software. They have a ton of clinical functionality, and that's what the majority of the dev/design spends their time on at their users group meeting, among other places. You might not like it, but many do.

My clinical experience with Epic is limited to emergency care, but I've yet to meet a clinical user that "likes" Epic.

Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#79

I don't blame them - from my understanding there are certain Google Cloud services that have glaring security holes/are legitimately HIPAA violations.

Can you cite news articles or other sources to this effect? Otherwise, this comment is strictly hearsay.

Re: Epic Tells Customers It Will Stop Google Cloud Integrations

#80
post #63

Earlier quoted context omitted.

As a physician forced to use Epic, I'm not sure "crafted" is the word I'd use to describe their software. It's more like they addressed the spec from the C suite in a way that was equivalent to punching health care providers in the face. They take Dad's money, and use it to pay thugs to beat up his kids.

Serious q: are the other systems any better? Have you tried them? Have you compared notes with physicians using them? (I'm new to the field and genuinely curious... I haven't heard anybody saying anything nice about any of them...)

Not a physician but I previously did "unauthorized integrations" with health care systems for doctors to get their data out of systems without APIs

Epic was by far the jankiest. i.e. if you tried to cancel a recurring appointment the wrong way it crashed the entire system. Athena and Nextech were among the least disliked

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